Cant Open/Quit/uninstall Creative Cloud application itself
Faded icon in the top bar when you click is empty. Impossible to uninstall it from the Applications folder, shows this message. How can I fix it?
First, close your office cc application.
then, rename the opm.db file by:
Navigate to the OOBE folder.
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/
and rename the file opm.db in opm_old.db, for example Finally, launch your cc desktop application. If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Tags: Adobe
Similar Questions
-
Unaple open or uninstall creative cloud app
I'm under 8.1 window when I try and open my creative application cloud it does nothing, I'm trying to uninstall programs and features, the window just flashes and it does not uninstall the application. I uninstalled all my other adobe products that I really need to solve this problem.
Amber, please follow the steps mentioned below.
1 cleaning tool use to remove the app: https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
2 If you please and rename the OOBE OOBe_old
- C:\Program Files (x 86) \Common Files\Adobe
- %LocalAppData%/Adobe
3. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.htmlamber
-
I can't open or uninstall creative cloud!
I try to open the creative cloud but it doesen't work and when I try to uninstall it nothing happens! Please help me!
uninstall any cc that you can, clean by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 , then reinstall the application of cc, Download Adobe Creative Cloud apps desktop | CC free trial Adobe
-
Adobe Creative Cloud stopped working - cannot open or uninstall creative cloud-windows 7
Hello! I have problems with my Adobe Creative Cloud Desktop App. He used open. A window pops up saying that Adobe Creative Cloud has stopped working. I've tried the Adobe Creaive cloud cleanser, and it does not work. What should I do to uninstall my application, so I can install it and make it work really?
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
-
How can I uninstall creative cloud application?
Hello
I chose to install Photoshop CS6 creative cloud yesterday, but I got some errors. This morning, I try to reopen the creative cloud and it gives me an "update" for the Photoshop CS6 application, but this application is not in my folder of the application. He would like to uninstall Photoshop CS6 of creative application of cloud and reinstall but I do not know how!
Hi Jeremy,.
Please try to follow the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and that should solve the problem.
Thank you!
Ankit
-
Whenever I open a creative cloud application adobe (such as Photoshop, Flash, AfterEffects etc.) it takes so long to open, and then after a few seconds, it freezes and I have to close the application ("force quit"). What happens here? Thank you
If it's all programs of cc,
Uninstall (properly using the uninstall programs) all cc
clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Restart your computer
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud and use the app to install your programs of cc.
If it's only some programs of cc who are broken, reset their preferences-
Acrobat: https://forums.adobe.com/thread/1595848?start=0&tstart=0
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
hearing: https://forums.adobe.com/thread/1079494
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InCopy: https://forums.adobe.com/thread/526990
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
-
Creative Cloud Application Manager does not open
After some problems with the first CC I had to remove and reinstall. He moved back to version 7.0. After a reboot of my system, I see that creative cloud isn't the automatic opening at startup. I'm going to open Creative Cloud Application Manager to update and it does not open. The creative cloud icon bounces a few times then disappears. I tried to update since the creation of inside the application itself (help > update), but then I got this message:
I've deleted and reinstalled creative cloud, trashed my prefs, rebooted my system, all the normal stuff. But it still doesn't work. Help, please. I need to be able to update the software.
Hi Jessica,.
You can try to uninstall the creative and any product Creative Cloud cloud with uninstalling programs to
Mac HD > Applications > utilities > Adobe Installers
Then run the cleanup tool and remove any cloud creative associates
http://www.Adobe.com/support/contact/cscleanertool.html
Then reinstall the creative application of Cloud and all desktop applications once again, as first Pro CC
-Dave
-
Creative cloud application cannot open a session?
my application does not connect, but will remain on the white screen.
Hello
Please see the links below:
White cloud creative app:
Blank white screen. Sign in | Creative cloud Packer
New application Cloud Creative unusable: it is empty!
Creative cloud is empty window why?
Re: Empty opening creative cloud app
If the links above do not help, try cleaning remove the creative cloud application and put it back:
(1) uninstall Creative Cloud Desktop Manager:
Using creative cloud | Uninstall the creative cloud desktop application
(2) remove the rest of the files:
C:\Program Files (x 86) \Common Files\Adobe\OOBE
C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager
C:\Program Files (x 86) \Adobe\Creative Cloud files
C:\Users\
\AppData\Local\Adobe\ MAA UPDATER and two OOBE {to view the hidden AppData folder, files, folders, file name extensions see see |} {Windows XP, Vista, Windows 7.} Cleaning tool 3 - run Adobe: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe
4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let us know if this was helpful.
Kind regards
Bani
-
Uninstalled creative cloud; Why CS6 apps does not open?
I cancelled my Creative Cloud 2014 subscription two weeks ago. Wanted to just use CS6 apps rather (Photoshop, InDesign). At that point, they still opened fine. But every day, Adobe sent a message of RENEWING YOUR SUBSCRIPTION, huge, boring box. So I tried to uninstall CC2014: both the apps and the CC Manager. Apparently, it was a mistake. Because now these CS6 apps won't open; Instead, I get a RENEWED YOUR SUBSCRIPTION box that directs me to the subscription manager to renew the creative cloud.
So I tried to reinstall the program to uninstall creative cloud for re - uninstall. Did not help. I tried to use the cleaner creative cloud. Did not help. Even reinstalled CS6 from the original CD. These applications will not always be open. I have to assume there is some software glitch - a few rest line coding, perhaps, of a bad uninstall - blocking audit for CS6 on the Mac.
What can I do to get these apps CS6 to open? They open fine on my Mac for backup. Then of course, there is a small problem that I need to correct on my primary iMac.
Please check if it works for you:
'Renew your membership' message when you start an Adobe Creative Cloud application
Concerning
Stéphane
-
CC desktop application is empty and uninstaller refuses to uninstall creative cloud
Hello! I'm on a Mac, and my creative cloud app worked intermittently for a few months, but now has stopped working entirely. It shows a completely blank white screen. I tried uninstall creative cloud and this message: failed to désinstaller the creative cloud to desktop. You still have Creative Cloud applications installed on your computer in need.
I also tried to rename opm.db in the Adobe OOBE directory in folder Application Support of Utilties, and then logging into the desktop application. I tried the same thing again and the computer restart and still have the white screen of CC.
I am ready to uninstall/reinstall applications if it is listed... Please let me know the best route to take!
With our thanks,
L
Lucie,
If you have bad to start the creative Cloud Desktop application and the application shows a spinning wheel of progress or a blank white screen (or otherwise does not open), try the solutions below in the order. If a solution works, you don't need to try the next solution.
Does not open App | Wheels of progress turn continuously
Guinot
-
Hello
I'm trying to update my applications by using the desktop creative cloud application. I see not all the apps in the app tab, the wheel just spins in circles and nothing happens. Someone at - it ideas? I tried to uninstall office and reinstall, but it still has the same problem.
See you soon
Rachel
Hi Rachel,
You can follow the article: App does not open. Wheel of progress turn continuously to get your landline number.
Let us know if the problem persists or not.
Kind regards
Yann Arora
-
Creative cloud application won't open.
Creative cloud application won't open. Mac Yosemite. All I get is the spinning wheel.
Hello
I think you found the turning wheel on the Adobe CC application.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Kind regards
Sheena
-
Because I'm more used to the versions IN applications that I need to uninstall some applications that I had already installed in my computer to change the language of the user interface. After some research, found this procedure: change the language setting of your creative Cloud applications but the apps simply appear not listed as installed creative cloud. What should do?
uninstall all of your programs of cc, including the application of office cc.
clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
then install the desktop app, apps download Adobe Creative Cloud | CC free trial Adobe
After changing the settings for the language you want to use, install your programs of cc.
-
I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, on the applications tab there is no code error only saying download error out area allowing you to charge applications call does not work... any suggestions?
Hi James,
Please follow the article: CC help | Download error in the applications tab of Creative Cloud Desktop Application to get this fixed number.
Please let us know any questions.
Thank you
Yann Arora
-
The "Creative cloud" application is no longer open.
I try to open the creative application of cloud and just see this (the "Creative cloud" application is not open more.)
No problem. Sorry to hear that you are continuing to have difficulties. I suggest you contact and our next work directly support. You should be able to achieve from this link (make sure that you are connected to the Adobe ID associated with your subscription) and click on the blue button "Still need help" at the bottom - Contact Customer Services
Maybe you are looking for
-
Update IOS 10 freeze on iphone SE
Update IOS 10 gel iphone SE. Simply install display itunes icon and lightning connector.
-
When will they be available for tablets using Windows RT8.1 Mozilla?
I would use Mozilla as my main browser on my Dell Tablet using windows RT 8.1. He says that the application has been installed but is not anywhere. I get one statement of compatibility, that it is installed and ok to use then when I try to use it. I
-
So I turn on my PC (Dell XPS 2 .8GHz w / Windows XP) and it takes 10-15 minutes before I can access my applications. Also, at seemingly random times, the system hangs for 5-10 minutes while the HD running in the background. The system idle process
-
I can't burn music to disc using my windows media player.
When I burn music tracks on a disc, instead of pieces of music, all I get is a high-pitched sounds static, deposited on the disc. Media Player goes through the correct procedure for the copy and finalize the disc, but when I play it back all I get is
-
Gradually, the screen is dark. Really nothing appears on this subject now. I bought it in September 2013. Do I use? Thank you Doug