CarPlay appearing does not in iPhone-> settings-> general

I can't CarPlay to work with my iPhone 6s in my VW Jetta S 2016 because it does not appear in the settings-> general on my iPhone. My wife, 3 children and I all have the iPhone 6. Have CarPlay in settings-> general (and therefore can connect to CarPlay), while I have not (and so I can not connect and get an error message when you try to connect my device is not compatible with CarPlay).

Someone has a similar problem? Have a work around? I really don't want to have to set my phone like new because I don't want to lose all my data backup so I hope that there is another solution. AppleCare tried and they were left speechless.

Thanks in advance.

Robert Marino wrote:

I can't CarPlay to work with my iPhone 6s in my VW Jetta S 2016 because it does not appear in the settings-> general on my iPhone. My wife, 3 children and I all have the iPhone 6. Have CarPlay in settings-> general (and therefore can connect to CarPlay), while I have not (and so I can not connect and get an error message when you try to connect my device is not compatible with CarPlay).

Someone has a similar problem? Have a work around? I really don't want to have to set my phone like new because I don't want to lose all my data backup so I hope that there is another solution. AppleCare tried and they were left speechless.

Thanks in advance.

Do you have restrictions set up on your iPhone?  CarPlay may be limited under the Restriction settings on your iPhone.

SCR

Tags: iPhone

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