CC 2015 - creative cloud app definitely broke down
OS X Yosemite in market, aired CC without any problem. As soon as the CC 2015 "update" has been announced, it is the permanent state of my CC application. Just a blank, white window.
Hi Rick,
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
Sheena
Tags: Adobe
Similar Questions
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Why I am not able to download apps from 2015 creative cloud?
Why I am not able to download apps from 2015 creative cloud? Whenever the download has reached 39 or 42% are just and goes no further. I even leave my computer on at night, but there is always the same. Thye download is never finished. Help, please!
Please see:
Re: creative cloud hangs at 42%
Download Illustrator stuck on 42%. Redownload does not help.
Concerning
Stéphane
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My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update. So I'm not able to access anything whatsoever. How to stop the update process, or reload? I have to reinstall everything?
Hello
You have to just reinstall CC app. Please follow the steps mentioned below to solve this problem, depending on your operating system.
(Mac)
(1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.
(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.
Cloud creative library and remove 5 open application).
(6) open utility library of the application itself and delete Adobe application manager and creative cloud
(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud
(8) launch cc app and it should work properly
(Windows)
(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)
C: / / program data (to view hidden files to see this folder)
C: / / program files 86 x files / common
C: / / program files x 86.
C: / / program files common files
C: //program files.
Go to c:/programdata/Adobe and oobe and rename it oobe.old
Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager
Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator
Go to Control Panel/Add or remove programs and uninstall cloud creative app
Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud
Run it and it should work.
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I have reactivated my subscription a few days ago, but when I downloaded creative cloud apps were throwing like 30 days of testing, even if I paid? I signed up and again, uninstalled and reinstalled, cleared my browser history and cache, tried all of the suggestions online, but nothing works. I don't know what to do because I really need these programs and do not want to pay again.
Thank you
Hello
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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Updated Creative Cloud Apps on both computers.
Updated Creative Cloud Apps on both computers. I have to do in each update TWICE, it's twice the bandwidth (hours), the costs and inconveniences. Adobe spoke on the online chat Support - no help and no empathy, it's a very serious fault and not what I expect from Adobe.
Why updates cannot be downloaded on a computer and then used to update the other?
Currently my MacPro is up to date, my iMac is waiting on 12 updates.
I hope someone out there can help.
If you have enough computer knowledge to use usb to transfer files updated, you can circumvent the application of cc desktop and use direct downloads:
update manually:
pre cc updates: http://www.adobe.com/downloads/updates/
CC updates: win (http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-updates-direct-links-mac.html)
updates CC 2014: win (http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html)
updates CC 2015: win (http://prodesigntools.com/adobe-cc-2015-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2015-updates-links-mac.html)
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Empty creative Cloud App and no subscriptions found
Hello!
So I bought Photoshop CC yesterday (about 24 hours) and from today, my CC application is completely white (white) and Photoshop tells me, that it can find no subscription to my identification code Adobe I searched simular questions in the forums, but I can't delete my version CS5 and CS6 (and I have a programm of CS4 only). Is there another way to use the full version of Photoshop CC (not the test one)? And how do I get my CC app working again?
Photo says: 'no subscription found. '
Snapshot of my CC App now:
Hello
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
For the 'no error subscription' please see the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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Creative cloud app does not download properly
I migrated just all my apps to a new computer, but the creative cloud app will not work. I uninstalled adobe but still no luck. I download/install creative cloud app but the drop-down list of the app window is empty.
movement creative cloud download & install
Please do not install from a backup, time machine or migrate files. All facilities must be fresh from installation files.
You must install desktop Adobe Creative Cloud from here: creative cloud desktop application
Once installed, you can access the desktop creative cloud application by clicking on the icon creative cloud, located in the taskbar (Windows) or the Apple one piece (Mac OS) menu.
Then, you can use the desktop creative cloud app to install applications.
Using creative cloud | Download, install, update or uninstall applications
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Creative cloud apps will run on a laptop computer with a processor Intel Celeron N2820?
I need to know if my creative cloud apps, specifically, Photoshop, Illustrator and Dreamweaver, will be running on a laptop with these specs:
- Processor Intel® Celeron® N2820
Has a cache of 1 MB and up to 2.39 GHz processor speed. - 4 GB memory DDR3L
For multitasking power, expandable up to 8 GB. - Battery type lithium-ion 6-cell
- Display type High-definition widescreen TFT backlit by LED (1366 x 768) TruBrite technology with
- (Measured diagonally) screen size 15.6"
- Cache memory 1 MB
- Memory (RAM) system 4 Go
- Memory (RAM) expandable system to 8 GB
- Type of (RAM RAM) DDR3L
- Type of hard disk SATA (5400 RPM)
- Computer Hard Drive size 500 GB
- Optical drive Tickets/CD-RW Double layer
- Optical drive speeds Drive speeds not specified
- Direct-Disc Labeling No
- Digital Media Reader or locations Yes, digital media card reader
- Graphics Intel® HD
Yes, it supports all the necessary functionality, it will not particularly quick or smooth gourmet programs in resources as the Psalm
Mylenium
- Processor Intel® Celeron® N2820
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I can't install Creative Cloud Apps on my computer windows (my second computer).
I can't install Creative Cloud Apps on my computer windows (my second computer). I called the technical support and after an hour your left down the appeal and disconnected. But the man also said that tone should give me the creative cloud App without using the Download Center. Can someone help me? Someone send me the installer? Thank you.
Hello
Do you receive an error message when downloading app creative cloud of https://creative.adobe.com/products/creative-cloud?
All CC applications are available on http://www.adobe.com/downloads.html?promoid=KAWQL as a test version, once downloaded you can enable them by logging in.
Thank you!
Ankit
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Cannot connect to creative cloud App
I can't connect to the creative cloud app, everytime I try, it appears upwards. I can connect online (via my browser) very well, but the app on my desktop does not work.
Sign by sign in http://forums.adobe.com/thread/1450581?tstart=0 can help
- and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
- and the "loopback" https://forums.adobe.com/thread/1504792
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Creative cloud apps does not appear...
Creative cloud apps is TOTALLY NO MONTRANT at ALL, he has only the HOME COMMUNITY, ASSETS,
and I tried to do things other people have done (gosh, a lot of people have this problem and Adobe SERIOUSLY needs to find a way to solve this problem)
I went to administrator/Appdata/Local/Adobe and I can find the files: (AAMUpdater), (Acrobat), (CameraRaw), (color), (InDesign), (Lightroom) and (OOBE).
First I tried to change the OPM.db to OPM.db.old, and nothing happened.
I wanted to change from false to true in the xml file in the Configs folder, but I couldn't find any Configs folder in OOBE folder.
What should I do? I spend so many hours on this problem and I can't totally NOTHING!
Please give me a solution T_T
BTW, I use Windows 10
I had a similar problem on my Mac right after that the app Creatvice cloud, automatically updated itself. I solved the problem by uninstalling the application using the Adobe Creative Cloud cleaning tool. Then I downloaded a new installer and reinstalled the creative application of cloud. It works perfectly now.
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UI on my creative cloud apps have a blue tint
All my creative cloud apps have a blue tint to the user interface elements. This happens only on my laptop and not my iMac. Y at - it all will for this? And if so, what would it be? Photo attached is what I saw. Any help is very appreciated.
> happening on my laptop and not my iMac
This seems to mean a material difference... no doubt a question a pilot video brand/model card and/or video
But, with only the word "laptop" and zero hardware/driver Details, it's only a guess
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Not able to date Creative Cloud.app upp
Unable so far to new version creative Cloud.app upp
He worked until the new version was to be uppdated. This is what I have but it I ca not find creative Cloud I supposed to work?
Hi CreativeCarol,
Please see the link below for help:
Error code 86 | Adobe Creative Cloud
Let us know if you have more questions!
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I can't install Creative Cloud App on my Mac.
I can't get the creative cloud App to install on my Mac (Yosemite). I can download the DMG file, I click on Setup and it asks me my administrative password, I type the correct password but then nothing happens. I get frustrated...
Do you have connected to the Mac as an administrator?
N ° 1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
"If present" Adobe Creative Cloud and Adobe Application Manager folder under utility window and trash both folders.
Step 2)
If present, Adobe Creative cloud trash folder from Applications as well.
Step 3)
Click on the link below and download & run the cleaning of Adobe tool:
If necessary , select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
Step 4)
Click on the link below and download Adobe Application Manager and install the same:
http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager10.0_all.dmg
Once installation is complete, niche is going disappear, and then open the Application folder and locate the icon to launch Adobe Application manager, double-click it and update.
Once the update is complete. He shud launch Adobe Creative Cloud app.
Always the same?
You have to try different user account or it is better to enable the Root user account and later you can turn it off.
I had mentioned as follows to activate the user account root at the link below:
Re: Why isn't photoshop download?
After logging in to the Root account, try installing Adobe Creative Cloud app, it shud work.
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I can't install creative cloud Apps
Hello
I'm really bad and have need solve this problem as soon as possible...
No matter what I do, I can't install all creative cloud apps. I did everything what the FAQ told me to do. Nothing works...
Help, please
Best regards, Mikkel JensenAfter clicking on the summary of the error, I think you found the empty open Safari browser. In the affirmative.
You will need to perform the withdrawal complete and installation process as described in the link below:
Note:
If you had installed an older version or version CC no apps, make sure that you have the serial number with you, if you want to re - install and re - activate again these apps.
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