Cc 2015 inDesign crashes whenever I open it. Help?
I am running OS X El Capitan, and every time I try and open InDesign CC 2015 it crashes. I tried a disconnection and in my creative cloud account, but it made no difference. Any advice on what to do next, or why this is happening?
Thanks for your help.
Try to disable (uncheck) hide and show the menu in the preferences system, under the general tab.
Tags: InDesign
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Application of vulnerabilities path: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Photoshop.exe
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3 more information: 40b 8
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Not available
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57513821
intelocl64.dll
3.0.1.10891
556d7f9f
c0000005
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ef7a946e119a19e360e855b018cd190d
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Signed in & cloud Creative
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Hi Mike,.
The cause of the accident is intelocl64.dll which is the file to Intel graphics card drivers.
Make sure that your graphics card drivers are updated.
If this does not help, follow these steps:
- Quit Photoshop
- Press windows and keys r to open the run window
- Type w and press enter
- Open Roaming\Adobe\Adobe Photoshop CC2015.5\Adobe Photoshop CC2015.5 settings
- Move the sniffer file on desktop and relaunch Photoshop
- Check that it works fine now
Concerning
Claes
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