CC App crash immediately after the launch, the Adobe solution worsens the problem

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• Flash CC 2014 (1308) crashes immediately after the launch (cloud creative)

  Flash CC 2014 (1308) crashes immediately after the launch (cloud creative)

  Singning and once again, does not solve the problem.

  Thanks for any help.

  Slyrs66

  Abridged version of the accident report:

  Process:	Adobe Flash CC 2014 [1308]
  Path:	/ Applications/Adobe Flash 2014.app/Contents/MacOS/Adobe CC CC CC 2014 Flash 2014/Adobe Flash
  Identifier:	com.adobe.Adobe Flash CC 2014.application
  Version:	14.0.0 (14.0.0.110)
  Code type:	X 86-64 (native)

  Parent process: launchd [661]

  Responsible:	Adobe Flash CC 2014 [1308]
  ID of the user:	501

  Date/time:	2014-07-26 + 0200 10:29:32.313
  OS version:	Mac OS X 10.9.4 (13E28)

  Report Version: 11

  Anonymous UUID: 9B82629F-E84E-F052-F41B-A706B2ABE22F

  Sleep/wake UUID: D850A1E0-2224-409C-915A-BC420034053E

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_CRASH (SIGABRT)

  Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

  Request for clarification:

  termination with eception exception of type dvacore::filesupport:dir_create_exception: $$$ / dvacore/filesupport/DirCreate = the directory ' @0 ' could not be created. " Please check the rights of protection or permission from parent directory.

  Abort() called

  My hardware:

  Model: MacBookPro9 2, MBP91.00D3.B08 of BootROM, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, MSC 2.2f44

  Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated

  Memory module: DIMM0/0 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

  Memory module: DIMM0/1 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

  Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)

  Bluetooth: Version 4.2.6f1 14216, 3 services, 23 aircraft, 2 incoming serial ports

  Network service: Wi - Fi, AirPort, en1

  Serial ATA Device: APPLE HDD, 1 TB HTS541010A9E682

  Serial ATA Device: OPTIARC DVD RW AD - 5970H

  USB device: Hub

  USB device: Keyboard Hub

  USB Device: Apple keyboard

  USB device: FaceTime HD camera (built-in)

  USB device: Hub

  USB device: Hub

  USB device: Apple keyboard / Trackpad

  USB Device: IR receiver

  USB device: Hub BRCM20702

  USB Device: USB Bluetooth host controller

  Bus crush: MacBook Pro, Apple Inc., 25.1

  Hello, John t. Smith & Mylenium

  I changed the rights... in the Users/[...me folder] / Library/Preferences/Adobe

  Admin: read & write

  User (me): read & write

  system: read & write

  everyone: read only

  and inherited all the rights to subfolders (small gear-> preferences).

  IT WORKED!

  Thank you both for your advice!

  A.

• 7.0.0.102 crashes immediately after the connection

  After update to Skype 7, it crashes immediately after the connection.

  I don't have facerig or FFsplit or any webcams. Update of Windows Firewall is disabled.

  The event logs show this:

  Name of the failing application: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
  Name of the failed module: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
  Exception code: 0xc0000005
  Offset: 0x00d527d7
  ID of the process failed: 0x1e7c
  Start time of application vulnerabilities: 0x01d029890c579caf
  The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
  Path of the failing module: C:\Program Files (x86)\Skype\Phone\Skype.exe
  Report ID: 58eb96c6-957c-11e4-aae2-00224d806fdf

  Any ideas that I can do to make it work again?

  I don't know, but maybe it's one of several cases in the latest version of Skype 7.0 is not able properly to interpret data from the BIOS. At least, that was the issue with the cases already reported with this error message:

  Exception code: 0xc0000005

  Offset: 0x00d527d7

  A fix may be available in one of the next versions of Skype. In the meantime, the solution is to uninstall version 7.0 and install the 6.21.0.104 previous version.

  http://download.Skype.com/MSI/SkypeSetup_6.21.0.104.msi

• CC gel Lightroom CC crashing immediately after the opening

  all my Adobe CC does not work as if it were a complete mess, I'm super irritated because not all of my settings were transferred in the which versions updates were released and I try to make everything synchronized. I don't have 4 versions of photoshop on my system or 2 versions of lightroom. I need a fix that keeps all my settings and destroys any additional programs that I don't need. the creative cloud app does not load my application page it just freezes, I spent a whole day trying to fix it myself without success and need help. also the cc lightroom does not open he crashed after the startup screen every time. I am beyond frustrated.

  Hi Shannon,

  Please uninstall the old applications using the information below:

  Uninstall or change a program - Windows help

  OS X Yosemite: install, update and uninstall applications

  and for the rotation of the wheels on the applications tab:

  * Please complete all Adobe (Windows) Task Manager process & Activity Monitor (Mac)

  Try the solutions below

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  Kind regards

  Chirag

• Firefox crashes immediately after the upgrade

  We updated firefox to the latest version the week last in a small number of the PC in the office. After the upgrade, Firefox continues to fail at the launch. Create a new Firefox profile does not help. This problem occurs with other users that connect on the same machine. Uninstalling and reinstalling does not help. Safe mode not working anymore. It's just a continuous loop to break and we cannot go beyond it.

  The two machines with the problem so far under Windows 7 64-bit.

  If you have submitted reports of incidents, so thanks for posting the ID of one or more reports of recent incidents that have a prefix 'bp ':

  • BP-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

  You can find the ID of the status of recent reports of error on the page "help > troubleshooting information" (topic: support).

  • Click on the "All incident reports" button on this page to open the Subject: hangs page and see all incident reports.

  If necessary, you can open on: pages through the address bar.

  If you cannot open Firefox, see:

  • http://KB.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
  • http://KB.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
  • https://developer.Mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

  Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

  • Download the full Firefox installation program and save the file to the desktop
    https://www.Mozilla.org/en-us/Firefox/all.html

  If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

  • Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.

  If you keep problems also create a new profile.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
  
  http://www.bleepingcomputer.com/download/adwcleaner/
  http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
• SuperAntispyware:
  http://www.SUPERAntiSpyware.com/
• Microsoft security scanner:
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
• Windows Defender:
  http://Windows.Microsoft.com/en-us/Windows/using-Defender
• Spybot Search & Destroy:

http://www.safer-networking.org/en/index.html
• Kasperky free Security Scan:
  http://www.Kaspersky.com/security-scan

Alternatively, you can write a check for an infection rootkit TDSSKiller.

• Utility anti-rootkit TDSSKiller:
  http://support.Kaspersky.com/5350?El=88446

See also:

• "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
• https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• Photo Viewer crashes immediately after the opening

  Windows 8 - Photo Viewer crashes after opening.  Yes it's been updated. No I don't monkey with all the settings.

  Thank you all for your comments.  It was very appreciated.

  SOLUTION: delete the app and re-installed.  Problem solved

  Thanks again for the help...

• Widows Explorer crashed immediately after Windows update

  Original title: I think that my laptop updated overnight. Now when I try to turn on the widows Explorer crashed immediately after, sign in

  As stated above I think that my updates of the laptop from one day to the next. Now when I boot, windows explore crashes immediately after the connection quite a lot. When I click on an icon

  It records the click but does nothing. None of the icons will load in the right hand icon down either. Help please :(

  Hello

  I suggest you to check the exact error message you get to do this in the Event Viewer:

  Event Viewer is a tool that displays detailed information about the events important (for example, programs that don't start as expected or updates are downloaded automatically) on your computer. The event viewer can be useful when troubleshooting problems and errors with Windows and other programs.

  For more information, see:

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  Check out this link to open the event viewer:

  Open event viewer

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

  I suggest you to view update history to see which update might be causing the problem.

  (a) open Windows Update by clicking Start , all programs, and then Windows Update.

  (b) in the left pane, click view update history.

  (c) to display more information about an update, double-click it.

  Once you know Update KB number, provide us with the same for further analysis and troubleshooting.

  Method 1:

  Step 1:

  I also suggest you to start the computer in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2:

  This could happen if one of the substantive programmes is in conflict with the proper functioning of your computer. To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135

  Note: when you are finished troubleshooting, follow step 7, mentioned in the article to start the computer to a normal startup.

  Method 2:

  Alternatively, you can try to perform the scan of the auditor of the system files on the computer.

  Click on the link mentioned below for further guidance on the scanning of the file system Checker

  http://support.Microsoft.com/kb/929833

  Note: You may be prompted to insert the Windows Vista installation DVD, if any files are missing or damaged.

  Hope this helps and keep us posted.

• Photoshop elements Adobe 12 crashes immediately after that the editor is launched

  I just bought Adobe photoshop elements and 12 first. After that my first items installed, I was able to load the Organizer, but the editor crashes immediately after loading. I uninstalled, deleted all the files and folders of adobe and re-installed, only to find the same problem. The editor independently hangs if I load it from the screen flash launch or organizer.

  

  Thanks much for the reply, but I managed to get a conversation with an Adobe support person who has finally solved the problem. I ended up uninstalling, remove both files (sorry can't remember what they were called), re - install (on the C: drive, instead of my D: drive as before) and everything now works fine. Not sure if it was the other player or the files that I deleted that has solved the problem.

• My computer crashed and after the purchase of another, I used the Migration Wizard to copy all the files to the new computer.  Everything was going well until I tried to launch LR6.  It was two weeks ago and a search for many pages of the Adobe Web site. 

  My computer crashed and after the purchase of another, I used the Migration Wizard to copy all the files to the new computer.  Everything was going well until I tried to launch LR6.  It was two weeks ago and a search for many pages of the Adobe Web site.  I think I've exhausted all the remedies listed without success codes error A12E5 to questions cloud creative, Manager of Application and error 1: Configuration problems.  I'm ready to reformat my computer and try again with Time Machine.  Help would be greatly appreciated before I waste more time on this task. Any further suggestions?

  Migration of Mac with Time Machine WILL NOT WORK with the Adobe program activations due to hidden registration files

  Sign out of your account... Uninstall... to run vacuuming...

  -non-Cloud programs, to disable the service before uninstalling

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

• Why my games crash immediately after clicking on the icon?

  original title: After double clicking on the icon of the game, the problem windows window appears and says it checks for a solution.  I can't understand how to solve this problem.  It does not occur on all games.

  Why my games crash immediately after clicking on the icon?

  Hello
   
   
   
  1. what game you play when this happens?
  2. have you ever run properly on your computer?
  3 did you changes to the computer recently?
   
  
  Method 1.
  Play this game in the clean boot and then check if it works very well.
  See the article below for instructions on how to start your computer in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.
  
   
  Method 2.
  I would like to look at the logs of the same observer. Here's how you can pull up the newspapers:
  Type eventvwr.msc/s in the address bar.
   
  The list of all the events that are listed as 'Error' in the main window when you go to 'Newspapers Windows' and 'Application '. There is often a large number of them. Send us any ones you see listed for the last few days. (Please also do it for the log files in 'System'). When you do, provide us the name of the 'Source' and all that is listed in the description below the list of newspapers box when you click on one.
   
  For more information on event viewer, see the articles below:
  Open event viewer
  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
  What are the information contained in the logs of the event (Event Viewer)?
  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
   
   
  I hope hear from you soon!

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• PSE Organizer 12 crashes constantly after the film project in first 12

  I have PSE 12 time Organizer and first. I finished a film project after all first programme of work up to a slide show in the Organizer, but when I tried to burn my dvd does not recognize my burner (which is HL-DT-ST GH24NS50 SC if of LG) so I burned in a folder. Then I tried to burn with Windows DVD maker and burner of Wondershare video which none recognized the files containing the titles of movies & scene intro-s. A 2nd problem has also developed during the process of completion of the project. Now my PSE Organizer crashes as soon as it loads the media, so I am now virtually locked out of my photos. The only new files added to the organizer since I started this project are those who come first i.e. stories etc. Can anyone suggest a way to fix these problems. Thank you

  Thank you for your response. I downloaded Image burn but have not yet had the opportunity to try it. I'll try it out tomorrow so to try to get the first to recognize my drive that is faster and up to date.

  My computer is a computer of Windows 7 64 bit with 8 GB of RAM and loads of free disk space. I suspect my programs are still the original 12 version, but I tried to invoke any update in the past. It seems that they must not have worked.

  On the problem of the Organizer, I deleted the psa.prf file you suggested but who could not make all the difference: the program quits immediately after its launch. It is still not open long enough for me to create a new catalog.

  You have any other suggestions? And thanks again for your help so far.

  Garrysen

• Flickering of screen (pulse) immediately after the start

  Hello

  I use Adobe Creative Cloud. Immediately after the departure of Photoshop CC (2015) the screen is flickering (pulse black and white).

  The same problem occurs with InDesign CC (2015) and Illustrator CC (2015) (I do not try other products). I can create a new file (with CTRL + N), the new file is opened, no flackering more is seen... but, in the background, the "pulse" is always present. So I can not for example open a menu or work without pulling hair. During the flackering, the mouse moves very slowly, that the processor is loaded to 100%!

  It seems the app want to display a splash screen, but cannot.

  I updated all the drivers... try the different settings (GPU)... without success.

  • Adobe applications are the latest
  • Laptop Lenovo Thinkpad T540p, Intel Core i5 - 4200 M 2.50 GHz
  • Windows 7, 64-bit
  • RAM: 4 GB
  • Graphics card: Intel HD 4600 graphics card
  • The graphics driver version: 10.18.14.4332 (latest version) / date: 20.11.2015
  • Screen resolution: 1920 x 1080, true color (32 bit), 60 Hz

  Someone an idea?

  Thank you

  Hello

  Greetings!

  Right click on photoshop and choose Run as administrator.

  Now, try

  Concerning

  Jitendra

• Problems with InDesign CC 2015 and El Capitan DP7? With DP6 is was awesome, with DP7 crashes just after the start.

  Hello!

  Updated El Capitan DP7 this morning and InDesign crashes just after the start. (With DP6 is was great)!

  Any comment/suggestion/help?

  Process: Adobe InDesign CC 2015 [1409]

  Path: / Applications/Adobe InDesign 2015/Adobe InDesign 2015.app/Contents/MacOS/Adobe InDesign 2015 CC CC CC

  ID: com.adobe.InDesign

  Version: 11.1.0.122 (11100)

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible for: Adobe InDesign CC 2015 [1409]

  User ID: 501

  Date/time: 18:32:41.676 2015-08-21 + 0200

  OS version: Mac OS X 10.11 (15A263e)

  Report Version: 11

  Anonymous UUID: 0061129A-F597-5AFB-7DF4-CF3E3B3FDDA2

  Time since started awake: 5800 seconds

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_BAD_ACCESS (SIGSEGV)

  Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000040

  Note the exception: EXC_CORPSE_NOTIFY

  VM regions near 0x40:

  ->

  000000010aff9000-000000010affe000 [20 K] __TEXT r-x/rwx SM = COW/Applications/Adobe InDesign CC 2015 / Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

  Global tracking buffer (second chronological reverse):

  3.729044 CFNetwork 0x00007fff8b5b9a9b TCP 0x7fb494e71f80 SSL Handshake Conn MADE

  3.975525 SSL handshake at the start of CFNetwork 0x00007fff8b5b9977 TCP Conn 0x7fb494e71f80

  3.975626 all 0x00007fff8b5b821f TCP Conn 0x7fb494e71f80 CFNetwork. FD: 60, err: 0

  3.976001 event TCP Conn 0x7fb494e71f80 CFNetwork 0x00007fff8b5b77d1 1. Err: 0

  4.138228 CFNetwork TCP Conn 0x7fb494e71f80 0x00007fff8b5b6faf started

  9.259148 CFNetwork 0x00007fff8b5b9a9b TCP 0x7fb48d5d0f00 SSL Handshake Conn MADE

  This fixed it for me:

  
  

  Solved: Disabled the auto-hide the menu bar.

  
  

  InDesign crashing on the opening (using the beta OS El Capitan 10.11)

• A black band appears just below the bookmarks toolbar immediately after the uninstall of a program called 'Picexa '.

  A black band appears just below the bookmarks toolbar immediately after the uninstall of a program called 'Picexa '.
  Please, what is your solution?

  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  You can use one of them to set toolbars to display.

  • Firefox '3-bar' menu button > customize > show/hide toolbars
  • View > toolbars
    Press the ALT key, or press F10 to display the Menu bar
  • Right click on empty toolbar space

• HP10 1901 Tablet: Tablet 10 1901 hp stops immediately after the start, despite the load fully

  Hello

  My hp 10 Tablet has less than two years, and I don't use much.  The problem started with the volume suddenly down to zero out of control, and even if I press the volume up button, the volume is just down once again, when I let the button.  And then the Tablet has started to close automatically, even when it has a lot of power left, as more than 50%.  Now, even if I have fully charged, when I press the power, immediately after the start, it says, 'stop' and he just stops.  I try to turn it on again, and the same story is repeated.  I'm just fet upward.  What is a mechanical problem or a software problem?  I don't understand.  Please help me.

  Hello and welcome to the HP support community!

  It is difficult on this side of the screen of remote diagnosis your problems!

  You should try to eliminate the causes of the problem.  Only thing we recommend is to first try a Factory Reset.  It recharges a clean copy of the OS.  If she solves problems, then you're done!

  If problems persist or get worse, then it is probably related to the material.  Damaged the volume button, USB port, due to lack of battery, etc.

  Perform a factory reset on your tablet.

  WyreNut