CC does not PW user name to upgrade applications

I have a few apps that have available updates.

When I click on the upgrade button, a pop up appears asking me to connect.

The user of the line has my name in it, but the password is rejected.

I changed my account password Adobe associated with my way of thinking of e-mail that can reset everything.

He did not.

The IPL on this pop-up screen does not offer a place to cancel it. I'm guessing that

PW associated with my user name is not the same thing as my connection to on behalf of Adobe.

Any ideas are appreciated...

Check your adobe ID (IE, e-mail) and password by logging into your account and check that it's as expected, Adobe ID

then log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Tags: Adobe

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