Similar Questions

• Failed to retrieve the installation of CS6 Design & Web Premium files

  I went through the steps that have been proposed in other threads. It's on a FRESHLY installed Windows 7 64 bit.

  When I try to use the Adobe downloader, I get error 101. When I received the Direct download files, I was still unable to extract through the installation of Adobe software. When I tried to extract the files using WinRAR, I got an error message stating that they are corrupt files. I tried to extract the files and download files on all three of my drives (SSD, HDD and laptop HARD drive) and get the same messages.

  I'm on an administrator account. I have to retrieve it from my programs or any other folder where I would not write permissions, and I probably have enough space for the installation. Any ideas where I could go wrong?

  Well, in case someone happens to have a similar problem... I downloaded on my laptop rather & then copied the files to my external HARD drive. The installation worked without a hitch. It seems that for some reason any the .7z file wouldn't download properly on my PC, no matter what method or the browser I used or drive I DLed to... Obviously a cause for concern on my end, but for now, at least he is finally working.

• Failed the Installation Photoshop cs6

  A year ago I bought an education version of Adobe Photoshop CS6 extended, installed and it worked fine. However, about 6 months ago my laptop crashed and I, of course lost everything. I tried to reinstall CS6 and received the following error message:

  Failed installation. Inability to real audit of Adobe software. The product you want to install is not a genuine Adobe software and appears to be counterfeit. Please report a piracy or contact customer support for assistance.

  I have not encountered this error before, and don't understand why I get it now. As I said it worked fine before without any problem to install at all. I paid for the copy, I have the code and numbers for verification of product that accepts the facility. I am quite frustrated at this point I've tried several times to install. Is there something I'm supposed to do to re - install or is there a problem with the software itself, and if so how can I solve this?

  HI Lopin\'Girl25 ,.

  Welcome to the Adobe community.

  I would ask you to kindly check the Date & time of your system and see if it is correct or not. If this is correct, please try and download the software from www.prodesigntools.com and see if it works fine for you.

  Please let us know if the steps mentioned above has helped you or not.

  See you soon,.

  Michael Sharma

• Where can I download the installation for CS6 files?

  My CS6 is not on my computer. I installed Lightroom at the same time. I have the code product and serial No., but can not find the disc. How can I get another disc or download the program?

  You can download here http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  and, if you follow the 7 steps, you can download a trial through one of the links on this page using a browser that accepts cookies: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  and activate it with your serial number.

  If you have a problem downloading, you don't follow all 7 steps.  as a general rule, do not carefully follow steps 1, 2 or 3 is the problem, but your browser must also allow cookies (a setting of restrictive browser) is another potential source of problems.

• Reinstall the Ps Extended CS6?

  I bought Adobe Photoshop Extended CS6 Win EU (Teacher Edition) in March and installed it successfully.

  I want to rebuild my computer and reinstall the OS (Windows 7).  I understand that I will have to reinstall all my programs, however, I don't have the installer for CS6.

  Two questions:

  1) can you tell me where I can download this file?  If I go to:

  http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

  Click on "Photoshop CS5, Photoshop CS6 extended", then click on English > Windows > folder 1 of 2 I get this error:

  Access denied

  You do not have permission to access to " " http://trials2.Adobe.com/AdobeProducts/PHSP/13/Win32/Photoshop_13_LS16.7z 'on this server. 

  Reference #18.1eb7dc18.1375536324.104baa4

  2) once I download this file, rebuild my computer, and then reinstall the Ps, will my original serial number work?

  Thank you very much for your help!

  (1) If you follow the 7 steps you can dl a free trial here: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  and activate it with your serial number.

  If you have a problem dl'g, you don't follow all 7 steps.  the most common mistake is not meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

  (2) Yes.  but turn off your previous versions before you uninstall: help > deactivate.

• My mac crashes during the installation of the cs6. I have to turn off the mac. Now, I can't reinstall or uninstall cs6. He said the Installer failed to initialize.

  My mac crashes during the installation of the cs6. I have to turn off the mac. Now, I can't reinstall or uninstall cs6. He said the Installer failed to initialize.

  If you have not yet installed any Adobe application, try step below and check.

  Step 1

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '. ( "Don't miss ~ symbol" )

  ~/Library

  It will open the folder of the user's library.

  (3) then navigate to Application Support > Adobe.

  Open the Adobe folder and rename the OOBE, OOBE old and AAMUpdater to old AAMUpdater.

  Step 2

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  It will open the folder System Library.

  (3) then navigate to Application Support > Adobe.

  Open the Adobe folder and rename the folder Caps Caps-old and young OOBE to centenarians, OOBE Adobe Application Manager of Adobe Application Manager.
  

  
  

  Step 3)

  Basket of Adobe Application Manager of Applications > utilities.

  Step 4) [same step again]
  

  Click on the link below and download Adobe Application Manager and install the same:

  http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

  Once installation is complete, niche is going disappear, and then open the Application folder and locate the icon to launch Adobe Application manager, double-click it and update.

  Once the update is complete.

  Restart the computer once and try to install CS 6.

• I'm trying to uninstall Cs6 master collection and I can't because this information is displayed ERROR: DW040: the product '{E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0}' is not installed. Cannot proceed with the uninstall. How can I solve this problem?

  I'm trying to uninstall Cs6 master collection and I can't because this information is displayed ERROR: DW040: the product '{E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0}' is not installed. Cannot proceed with the uninstall. How can I solve this problem?

  Hi Paulov53532347,

  Try to use the cleanup for the same tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Let us know if that helps.

• I have been using Dreamweaver CS6 on my old laptop broke. When I tried to load cs6 once again, the installer for adobe dreamweaver cc on my computer. I can not activate dreamweaver with my dreamweaver cs6 serial number. What should I do?

  I have been using Dreamweaver CS6 on my old laptop broke. When I tried to load cs6 once again, the installer for adobe dreamweaver cc on my computer. I can not activate dreamweaver with my dreamweaver cs6 serial number. What should I do?

  Uninstall it and then use the cleaning tool too.

  Adobe Creative Suite cleanup tool
  ---------------------------------

  helps resolve installation for CS3 thru CS6 and creative cloud problems

  http://www.Adobe.com/support/contact/cscleanertool.html

  Then download the CS6 licensed software and install and activate with your serial number.

  http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

• big problems after the installation of Yosemite (10.10.2) with Photoshop CS6... The program crashes - last time 10 times during my working session... wacomtable does not work... It's slow... and receive errors on the graphics card... It s a terror to work

  big problems after the installation of Yosemite (10.10.2) with Photoshop CS6... The program crashes - last time 10 times during my working session... wacomtable does not work... It's slow... and receive errors on the graphics card... It s a terror to work with my beloved Photoshop!

  Yosemite upgrade very often damage existing Photoshop.  I thank Apple for that.

  You must uninstall and reinstall Photoshop, then apply all the updates of Photoshop from scratch.

  But first, give us details about your configuration:

  STANDARD TEXT:

  Note that it is standard text.

  If you give complete and detailed information on your configuration and the issue,

  as your platform (Mac or Win),.

  accurate versions of your operating system, Photoshop (not just "CS6", but something like CS6v.13.0.6) and the bridge.

  your settings in Photoshop > Preferences > performance

  the type of file you were working.

  specifications of the machine, such as total installed RAM, scratch file HDs, total available disk space, video card specifications, including total VRAM installed.

  What troubleshooting steps you have taken so far

  what you receive, error messages

  If problems of opening raw files also the exact camera brand and model that generated

  If you experience problems printing, specify the exact brand and model of your printer, the size of the paper, the dimensions of the image in pixels (so many pixels wide by pixels high). If going through a TEAR, specify that too.

  A capture of your settings, or the screen image could be very useful also,

  etc.,.

  someone may be able to help you (not necessarily this poster, which is not a Windows user).

  Read this FAQ to get advice on how to ask your questions correctly to get faster and better answers:

  http://forums.Adobe.com/thread/419981?TSTART=0

  Thank you!

• I first pro cs6 and try cc pro - it will interfere with my installation of cs6 if I decide to uninstall cc pro?

  I first pro cs6 and try cc pro - it will interfere with my installation of cs6 if I decide to uninstall cc pro?

  See the warning RED on page Tweakers.

  BTW, wait 18 months before trying CC and by continuing to use the CS6 you saved a lot of money. About $900 in the United States, but a huge $ 1500 in Europe. Congratulations on a wise decision.

• How to uninstall CS6 when the uninstall program does not work?

  Impossible to uninstall CS6 with the uninstaller in the control panel. Any suggestions? I recently installed Photoshop CC.

  Hi dewhi,

  You can use the Adobe clean tool to uninstall CS6.

  You can download the cleaner of: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• CS6 16 error Code after the installation of the new computer.

  I just bought a new Mac Pro desktop. My old machine used Snow Lepoard and it comes to Mountain Lion.  After that the migration of data from my ole machine to this one, I can't open any program in CS6. When I try, I get an error 16 advising me to uninstall and reinstall the software. This would result in a couple of years of updates, etc.  How can I fix this problem?

  Please check your Setup logs for specific error messages that may occur during the installation process. You can find details on how to review the Setup logs to solve problems with install newspapers | CS5.5, CS5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

• When you try to reset or uninstall I get a message saying I have to restart to complete the installation of a previous version. Any suggestions?

  After downloading v25.0.1, FF has been slow. I tried the reset, but it would give me the message that I have to restart to complete the installation of a previous version. I tried to uninstall, but the version on the list was v 21. I received the same message when you try to uninstall. I want to upgrade to v 25.0.1, but something prevents the process.

  Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

  Make sure that your security software (antivirus) is not blocking files, preventing Firefox update all files in the Firefox program folder.

  Download a new copy of Firefox and save the file to the desktop.

  • 25 Firefox: http://www.mozilla.org/en-US/firefox/all.html

  Uninstall your current version of Firefox, if possible, the settings in the software security and cleaning of the Windows registry.

  • Do NOT remove the data personal when you uninstall your current version of Firefox, because all profile files will be deleted and you lose personal data such as bookmarks and passwords from other versions of Firefox profiles.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but make sure that 'delete personal data' is NOT selected when you uninstall Firefox.

  If you keep problems also create a new profile.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

• I need to uninstall the iTunes 12.2.0.145 in Windows 7-32 bit, but I don't have the installation of this version files. Can someone help me, please?

  I need to uninstall the iTunes 12.2.0.145 in Windows 7-32 bit, but I don't have the installation of this version files. Can someone help me, please?

  The problem lies in a PC with Windows 7 32 bit

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.

  More information area has direct links with the current and recent if you have problems to download, need to revert to a previous version or try the version iTunes for Windows (64-bit-for old video cards) as a workaround for the problems of performance or compatibility with third-party software.

  Your library must be affected by these measures, but it is also related to backup and recovery advice if necessary.

  TT2

• Firefox stuck in an infinite loop to restart to complete the previous update but does nothing. Can uninstall or install the latest version over it. In my view, that the installation files have been erased before reboot by another Installer. How can I f

  Everything I try associated with firefix gets "your computer must be restarted to complete a previous update of Firefox" I tried to not restart no luck, I tired uninstall in Add Remove programs or install 4.0 on it. At the time I was trying to upgrade 3.0 to 3.6.15. I tried to look for the xpicleanup.dat file but no luck there.

  Any suggestions to get firefox back on

  I had the same problem. I deleted a file "firefox.exe.moz" - upgrade directory "C:\Program Files\Mozilla Firefox" and the installation / update of Firefox went on well