CC Photoshop and Windows 10 and BSOD continues
Hello world
Lately, I struggled to open Photoshop, but every time on "loading preferences...". "in the Launcher it freezes and cuts to the blue screen with KERNEL_SECURITY_CHECK_FAILURE.
Data sheet:
Dell Inspiron 7000 series model 7559
Intel Core i7-6700HQ processor
SK hynix SC300 M.2 2280 128 GB SSD
ST1000LM024 HN-M101MBB 1 TB HARD DRIVE
Intel(r) HD Graphics 530
NVIDIA GeForce GTX 960M
I read up on the different methods of temporary corrections. This is the sound I made:
-tried to open Photoshop CC with administrative rights
-tried to change the default value of the 960 integrated GTX graphic card
-tried to access Photoshop CC from a shortcut on the desktop
-try searching for damaged memory or RAM
-verification of updates of drivers tried
-tried rolling back the drivers
-tried reinstalling
I tried various combinations, now I do it all the every time. Each time, I get varying results: sometimes the pitcher will make it to halfway through, the program opens a few seconds sometimes. Each time, a blue screen with the same error code. Nothing but KERNEL_SECURITY_CHECK_FAILURE
The most recent series of BSOD occurred after the recent Photoshop CC update, a few days from when I had fixed using the shortcut on the desktop. At this point, I can just use technical support, but this is a last resort in order to understand what is happening.
Hi andrewt,
Its a known issue with Photoshop CC 2015, we suggest you try a workaround for now.
Go to: C:\Program Files\Adobe\Adobe Photoshop 2015 CC > find Sniffer.exe > move the file to the desktop
Launch Photoshop and check if that helps.
Let us know if that helps.
Kind regards
~ Mohit
Tags: Photoshop
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