CC student enrolled in an annual plan accidentally after simply check the photos?

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• A history of the orders is not found on my Adobe Creative Cloud account. Only, I bought the annual plan for the student to the University about 3 months ago and now I have to buy a new one in order to download the applications.

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  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
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  You should see the links in the document below about educational discounts:

  FAQ: Where can I get information on creative cloud for the enterprise, education, Government and teams?

  Alternatively, you can contact support for help FAQ: how to contact Adobe for support?

  You may cancel the current and pay a new subscription.

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  See you soon.

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  Hello

  Please check the help below document:

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  Kind regards

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• Bought all Apps-annual Plan / still "trial" appears after the download.

  Hello

  Sorry if the title is a little confusing. Didn't know how to describe what is happening.

  I tried trial for awhile, and I decided and bought the 'all the Apps - annual Plan'.

  Once I did, I received my purchase confirmation email. Everything is good so far.

  Then I connected my Adobe account and he showed that there are updates for Photoshop, first and other applications. I've updated them.

  Now, the Photoshop application directed me to trial again and shows me the option 'buy'... even if I just buy it all.

  I hope that I have made myself clear in my explanation.

  Thanks in advance,

  Caesar. -.

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  - and Troubleshooting FAQ https://forums.adobe.com/thread/1962238

  - and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

• Hey, I bought the credit card annual plan (per month) for illustrator, but I received my serial number! What should I do? Help!

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  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  .

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I recorded annual plan and you paid every month since November 2015. But because of the pregnancy, I can't use adobe more at this time. Can I Cancel to pay after next month, or are there other ways? Please let me know.

  I recorded annual plan and you paid every month since November 2015. But because of the pregnancy, I can't use adobe more at this time. Can I Cancel to pay after next month, or are there other ways? Please let me know.

  Hello

  Please refer to cancel your Adobe Creative Cloud membership

  If you need to contact support technical assistance

  Contact the customer service

  Concerning