CD/DVD Drive just magically disappears... Assistance requested please

Similar Questions

• Pavilion dv7 cannot recognize the CD/DVD drive, no help support "assistant".

  Subject says it all.  Since I got this machine, it had problems when the CD/DVD drive becomes invisible and are not accessible by any means.  A reboot has solved in the past, but now, it doesn't seem to work more.  I would like to reinstall the drivers, but guess what, I don't know what kind of player, it is (funny how that works), and Support 'Assistant' is apparently ihcapable to understand the model of this Pavilion dv7 ("product name: loading...") ("now until the heat death of the universe), which does not help either.  Anyone has a better idea than just blindly install the drivers?

  Hello

  Drivers for CD/DVD drives comes with Windows (IE with the operating system - it is not the drivers you need to download).  The driver is located in C:\Windows\system32\DRIVERS\cdrom.sys.

  First, try the automated Microsoft fixit at the link below.

  Windows 7

  Vista

  Check if the drive works now.

  If the drive does not, in the Start Menu, open Control Panel and click Device Manager.  Click to open the IDE ATA/ATAPI controllers.  Right-click on the first channel and select uninstall.  Do not delete if requested drivers.  When uninstalled repeat the process for each channel.  Also, if an ATA controller is listed, right click and uninstall it, once again is not removing the drivers if requested. Then, open the CD-ROM/DVD-ROM drives.  Make a right click the drive (if it shows!) and choose uninstall.  Do not delete if requested drivers.

  Restart the computer and let Windows reinstall devices.  Check the disc again.

  If it still does not work, re-run the fixit automated Microsoft at the link below.

  Windows 7

  Vista

  Then, in the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  Best wishes

  DP - K

• DVD drive icon has disappeared from the Device Manager and my computer

  DVD drive icon disappeared from the Device Manager and my computer. I m using window 7. How can I get it back.

  Ashwani Hello,

  Thanks for posting on Microsoft Community.

  There are various reasons why a CD or DVD drive may not be detected. I would like to ask all of the steps in the Microsoft Article describes a troubleshooting and check if they help to resolve the issue.

  Your CD-ROM or DVD drive is not recognized by Windows or other programs

  Note:

  Before editing a registry key or subkey, we recommend that you export, or make a backup copy of the key or the subkey. You can save the backup copy to a location that you specify, for example, a folder on your hard drive or a removable storage device. If you make changes that you want to cancel, you can import the backup copy. For more information about backing up the registry, please see the link below.

  How to back up and restore the registry in Windows

  Hope that advice is useful. Let us know the State of the question, so that we can guide you further.

• CD/DVD drive just stopped reading any disc.

  My CD/DVD drive cannot read any disks. It is not at all in Windows Media player, either. Running Windows 7 Ultimate.

  Hello Susan,

  Thank you for your response.

  I appreciate your time.

  I suggest using the steps described in the following articles and check.
  Reference:
  The DVD player does not work after installing Windows 7
  https://support.Microsoft.com/en-us/KB/975270

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  https://support.Microsoft.com/en-us/KB/939052
  (Also valid for Windows 7)

  Please keep us updated.

  Thank you

• MY computer does not recognize my CD or DVD drive. Install regognices Assistant readers and installs drivers but does not install readers it self. This problem appeared after I had my computor worked for virous".

  No error messages, unidentified DVD, slide open but data sets are not enabled.

  Hello Ted1931,

  Thank you for your message.  Please, click HERE and run the Microsoft FixIt! tool.  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• I burned from windows media player and now find it's my custom to drive to drive dvd drive just don't give any film, what I can do with the drive to get it right to use on a dvd player? thks

  Windows Media burn discs of films

  http://Windows.Microsoft.com/en-us/Windows-Vista/burn-a-CD-or-DVD

  Burn a CD or DVD

  If your computer is equipped with a CD or DVD burner, you can copy files to a recordable disc. This process is calledburning a disc. By default, Windows Burns discs in the active file system format, but you can also choose to burn discs in ISO image format.

  Burn a disc using the ISO image format

  Choose the size of the ISO image when you need a highly compatible disc that will play in computers with an older windows version or in devices such as CD and DVD players that can play video files and music digital. For more information about choosing a disc format,.

  See if help above.

  See you soon.

  Mick Murphy - Microsoft partner

• Assistance requested please

  HI - looking for assistance on an iPad. Anyone can teach me how to put a PDF file in the pictures directory so I can download (i.e. resumes). Thank you!

  IOS Apple Photos App does not have PDF files a format picture.  So if Apple does not change the Photos app in iOS, you can do it.

• DVD players at random "Disappear" in Windows 7

  Hi I do not know if you read my thread... I am at a total loss about why this is happening and was hopeing you can get an idea. Here's my initial problem:

  Hi I have an ASUS Maximus formula III main Board with a core i7 860 pace of CPU windows 7 here is my problem. Almost every day at some point that all my DVD drives just "disappear" it could be 10 min after the boot or hours after for a strange reason the jusr disappear. I noticed that the hard drive turns on without flashing or anything just solid, light and when I go to my computer it is just the hard drive listed and nothing in Device Manager. The only way that I can use is to restart. This is a very frustrating and Royal pain. Clues?

  For any question on Windows 7:

  http://social.answers.Microsoft.com/forums/en-us/category/Windows7

  Link above is Windows 7 Forum for questions on Windows 7.

  Windows 7 questions should be directed to the it.

  You are in the Vista Security Forum.

  See you soon.

  Mick Murphy - Microsoft partner

• Tecra S2 - NEW cd/dvd drive

  Hello
  I just put in a new cd/dvd drive on my computer laptop tecra s2.
  Only problem, when I start under xp the cd/dvd drive works perfectly, but I need to install vista on my computer and my bios does not recognize this drive. When I change the priority of the first cd/dvd boot it skipps just my cd/dvd drive and loads as usual.
  help please

  The new drive is perhaps the correct master/slave settings.

  Have you tried a different CD Bootable? Maybe the Vista disk burned correctly (if it is a rewritable disc)

• Why my dvd drive optiarc does not read DVDs but reads cds

  one day my optiarc dvd drive just stopped reading DVDs. It will read DVD if I install linux but I do not like linux, so how can I get running again? It seemed to stop working after an update. I have the device sony optiarc dvd rw ad - 7203a ata

  Hello

  I suggest to follow the steps from the article below and check if this can help,

  When you insert a CD or a DVD, Windows Vista may not recognize the disc

  http://support.Microsoft.com/kb/939052

  Hope this helps,

• Drive DVD M305D-S4830 satellite disappears

  I just bought M305D-S4830 during the visit to the United States, 3 days ago, but for some reason, the DVD drive disappears. No error message does not appear, according to the system event viewer is "disconnected".

  The drive light flashes, but it cannot be ejected\opened.

  Usually, he returned after a reboot, but will disappear after a few moments.

  Any ideas?

  Did you install some virtual odd emulation program or the CD/DVD creation tool? Read there might be some conflicts between some of them, then try to uninstall them.

  Another thing you could try is this:

  Open the Device Manager in control panel - system and remove the drive from the list of devices CD/DVD.

  Then start the registry (run open as-> regedit) and delete the Upperfilters and Lowerfilters completely from the following registry key values:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}

• Cd\dvd drive disappeared on Equium A60

  Hi all

  Can someone help me? I have an Equium A60. It's 18 months, outside the usual on heating problems and closing, now it starts but my DVD drive disappeared. I have a rug * a DVD-RAM UJ - 830 s. Win XP just didn't load it.

  He is no longer in 'my computer '. I'm in Control Panel of configuration and the 'systems' then 'system properties' and watched on 'Device Manager '. The drive is there, but with a big yellow exclamation point. So I checked the 'properties' it has the following message: "Windows successfully loaded the device driver for this hardware, but does not the hardware device. (Code 41) "and troubleshooting has no use.

  More than heating cooked my drive? I've updated the drivers for it, but this has no effect.

  Any ideas... ?? Thanks in advance...

  Hello

  When you use advanced search option, you will find several similar views with a solution to this problem, but once again for you http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

  Please use method 1.

• The CD/DVD drive does not work. When I put a disk in it just spits it not.

  Whenever I try to play a disc it just guard turn off. I looked back to see if the drive was working and he says he is. Well, then why are there no info on the disc at all? It won't even keep the disc inside it will push it over and over again. Please can someone help me? Thank you, Linda

  Hello

  1. this happens with all discs or any specific drive?

  2. What is the brand and model of your computer?

  3. the disc contains scratches?

  4. don't you make changes to the computer before the show?

  Please run the fixit from Microsoft mentioned in the link below.

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  It seems that the issue is with the CD/DVD drive itself, I suggest you to contact the computer manufacturer for assistance.

• I - tunes made my cd/dvd drive disappear!

  I installed itunes, my cd/dvd drive has disappeared, so I uninstalled itunes.  The drive is still missing.  I did the regedit thing to delete upper and lower filters for it.  There is no upper and lower filter.  I don't know what else to do.  Help!  I have windows vista ultimate 32-bit, service Pack 2 installed.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• CD/DVD drive disappears and cannot be accessed by car.

  First of all here is my system:

  * 64 - bit Windows 7

  * Acer Aspire 4810 t

  * Just upgraded to windows 7 two weeks ago, the first time I tried the disk with the new OS drive, which worked fine with Vista.

  The problem is when I connect to windows and discovered 'My computer', I can see the disk drive, it appears in the window. I can go to the device Explorer, and play with him in it and nothing happens. However, as soon as I plop in a disk, the entire disk disappears from the "workstation, etc. and I can't able to recognize the drive."
   
  The disk drive works fine, I've used it before, and I'm still able to start with him outside of windows.

  I tried these steps, for the first part on the registry change, entries, that I was told to delete do not exist. I tried the second part to reinstall the drivers and that no longer works.
   
  I think the problem might have something to do with it. When I go into my computer, the drive is not listed as a cd/dvd drive, instead its listed as "Devices with removable storage". Any ideas why this could be?

  Finally, I reinstalled windows 7 clean install and flashed the new bios Acer. Yet, the problem is the same.

  Hello Hellomynameisgregg,

  Thank you for your message.  Click HERE and run the FixIt!  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.