CD/DVD drive just stopped reading any disc.

My CD/DVD drive cannot read any disks. It is not at all in Windows Media player, either. Running Windows 7 Ultimate.

Hello Susan,

Thank you for your response.

I appreciate your time.

I suggest using the steps described in the following articles and check.
Reference:
The DVD player does not work after installing Windows 7
https://support.Microsoft.com/en-us/KB/975270

When you insert a CD or a DVD, Windows Vista may not recognize the disc
https://support.Microsoft.com/en-us/KB/939052
(Also valid for Windows 7)

Please keep us updated.

Thank you

Tags: Windows

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