Change payment country settings
Hi all
I am trying to purchase a license with the business credit card while using my personal Adobe code. Unfortunately, the country listed on my account is in the Netherlands (which are okay for me personally), but the company is located in Belgium. How can I change the country (the phone number that is received in case you need help does not work)?
I guess that would be too easy, but I can't find it anywhere. Hope someone can help out me, I would first of all with InDesign asap... Thank you!
Hello
Please see the help document:
Change the country associated with your Adobe ID
Kind regards
Sheena
Tags: Adobe
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Hi Rafael,.
Please check the help below document:
Change the country associated with your Adobe ID
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Hello
I want to buy an app in the store windows using my credit card. I found the section where I can add payment options. It's all good and Nice, the only problem is that I can't change the country for when I'm in my credit card information. It is a static field set to the United States. Fill in the information because I live in the Canada. If you can let me know if this is something I could do wrong.
LinkHero
I discovered what the problem is. I don't know when this happens or what it is connected to. As far as I know is if you go in '-> Panel-> clock, language and region change the location ' then change the "location:" in your country. You should be able to add the payment method.
Now, it worked for me and I'm guessing that this setting is set by default to the States. Don't know why it is not requested in the installation where you live, but I guess they have there reasons. -
How can I change the country in payment Options when trying to buy apps with my credit card?
I just bought a new windows Tablet pre-installed with windows 8 and then transferred to China for his work. When I go to the store, I can't change the country when entering my payment Options (credit card). Can you help me understand this could?
Hi Russ,
You try to buy from Microsoft Store of China with a credit card from another country?
You can follow the steps in the link below to purchase from another country.
Using the Windows store in another country or region
http://Windows.Microsoft.com/en-GB/Windows-8/use-Windows-store-country-region-help
You can see the link given below as well.
Method of payment for the editing windows store and view billing history
http://Windows.Microsoft.com/en-GB/Windows-8/Edit-payment-method-Windows-store
Email us if you have any further questions. We will help you to come.
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WHY I CAN'T CHANGE MY COUNTRY IN THE PAYMENT PAGE?
Hello world
I am trying to subscribe to creative cloud but I can't change my country, in fact I'm living in france but in the payment page there is always the Turkey anything else. any solution?
You may need to contact the support for this
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Change payment information if you have moved to a new country
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I recently moved back to the Spain. My creative cloud subscription was purchased in Sweden and a Swedish bank account-related.
Now, I want to change my payment details because I'm closing my Swedish bank account, but I don't have the option in the menu of credit card choose Spain.
Could you help me?
Thank you.
Hello
The country store & the Adobe ID, payment details must be same.
For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:
Change the country associated with your Adobe ID
If you wish to contact our support group for assistance, please visit this link: (be sure to connect to adobe.com with your Adobe ID first)
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I bought Lightroom 2 years and since moved to the France. I want to update my billing information by changing my country of residence, but it won't let me and says I have to contact Customer Service. However, unable to find their number from anywhere. I'm stuck here somehow!
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Hello
The country store & the Adobe ID, payment details must be same.
For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:
Change the country associated with your Adobe ID
If you wish to contact our support group for assistance, please visit this link: (be sure to connect to adobe.com with your Adobe ID first)
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I want to install creative cloud. When I connect with my personal information, I can't have the country where I live. I call the free number but it is the number o the firefighter... How can I change the country where I live to make the payment?
Please see the change of the country associated with your Adobe ID.
To change the Adobe ID, you can check your Adobe ID account management
For further help please contact the Support from Adobe on the Customer Contact
Hope this will help you.
Kind regards
Hervé Khare
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just moved to the United States to europe and do not know, I managed the change of credit card.
I can put the new card, but can not change new address outside the United States. not sure that the payment is going to BE true.
Thanks for the Info!
Hello
The country store & the Adobe ID, payment details must be same.
For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:
Change the country associated with your Adobe ID
If you wish to contact our support group for assistance, please visit this link: (be sure to connect to adobe.com with your Adobe ID first)
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can't put in my cc US in the system because it let me just put in an MX CC, how can I fix?
Hi Christophe,
I would ask you to please refer to the link below.
Change the country associated with your Adobe ID
Hope this will help you.
Kind regards
Hervé Khare
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HOW can I CHANGE a COUNTRY or AREA POST CODE
I AM UNABLE to BUY anything that EITHER THE WINDOWS STORE BECAUSE THE ZIP CODE DOES NOT RECOGNIZE THAT I HAVE MOVED TO a NEW COUNTRY. WHEN I WAS IN NEW ZEALAND, HE SAID THAT I WAS STILL IN THE UK, NOW THAT I'M IN AUSTRALIA, HE CLAIMS THAT I AM IN THE UK. WHAT I CAN AS THERE SEEMS TO BE NO WAY TO CHANGE THIS IN THE WAY OF PAYMENT PAGE?
Hi Christophe,
Have you tried to manually change the regional settings of your computer?
To change the country and the regional context, see article.
Use the Windows store in another country or region
http://Windows.Microsoft.com/en-CA/Windows-8/use-Windows-store-country-region-helpYou can also refer to the thread relating to a similar question.
Let us know if it helps. If you have any other questions, we will be happy to help you.
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Hello
IM from the UK, im trying to buy LRand PS on a monthly basis, but when I add my details it says im in the United States so I can not put my address when im making my payment and billing address details. It doesn't let me change in my settings says customer contact. Thank you
See http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
Quote from Adobe:
"For tax reasons, it is not possible to change the country associated with an existing Adobe ID"
Surprisingly, when you change the country, you will actually create a new Adobe ID. Kind of weird in these days of the global internet and e-commerce.
Adobe offers a workaround solution in the link above, then you might be able to continue to use the same email address with the new Adobe ID.
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I tried to change my country to my apple store, but it does not work. I live in the Cayman Islands and cayman Islands is my credit card, but the billing address is in the United States. I tried to use the US store, but it does not work (it worked before), but now it is said that the credit card is denied. I called the credit card and they said that they cannot see all trying, that they are not declining it.
I tried to use the NONE option for the credit card, but she also does not change for the US store. As soon as I try to change the store US I am requested to add a credit card info.
Take a look at these links:
http://www.Apple.com/shop/help/payments
http://www.Apple.com/shop/help
http://www.Apple.com/shop/help/shipping_delivery
Excerpt: "Please ensure that billing your custom addresses match your credit card account information."
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