Change the settings of PC crashes

Since the upgrade to Windows 8.1, I am unable to access to the "Change PC settings" even in Safe Mode.

Here is a paper copy of the event viewer
Log name: Application
Source: Microsoft-Windows-Immersive-Shell
Date: 19/10/2013-13:15:28
Event ID: 5973
Task category: (5973)
Level: error
Keywords:
User: KJW100\Richard
Computer: KJW100
Description:
Activation of the application windows.immersivecontrolpanel_cw5n1h2txyewy! microsoft.windows.immersivecontrolpanel failed with the error: this application does not support the specified contract or is not installed. See the Microsoft-Windows-TWinUI/operational log for more information.
The event XML:
 
   
    5973
    0
    2
    5973
    0
    0x2000000000000000
   
    11301
   
   
    Application
    KJW100
   
 
 
    Windows.immersivecontrolpanel_cw5n1h2txyewy! Microsoft.Windows.immersivecontrolpanel
    -2144927148
 
Signature by using a Local account works OK, but when I use my Microsoft Account, I get the error.
Could someone advise me please how to fix this.
Thank you very much
Sam

Hi Ricky,

Event Viewer errors, it seems that you have problems with control panel that displays the event id error 5973.

Try to do a scan of the sfc on the computer and check.

1. press "Win + X" on the keyboard and select the command prompt (admin).

2 in the elevated command prompt, type sfc/scannow , and then press enter.

3. you can also type the command in the command prompt:

DISM / Online/Cleanup-Image /RestoreHealth

Come back if you have any questions with windows and we will be happy to help.

Tags: Windows

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