changed email pop - up that appears 'ask your parent to sign' the field ID is prérenseigné will not allow new address
I had to change my email, now a pop up keeps appearing saying 'ask your parent to sign in so family security can get latest settings '. Parents field Windows Live ID is prérenseigné with my old email address and doesn't let me get into my new address. What can I do to stop this irritating pop up?
Hi bobwilsie,
Since you have changed your email address, please uninstall the parental controls on your computer. That would eliminate the information for your old email on parental control. Please follow the steps in this thread:
How to uninstall Windows Live Essentials
If you still want to use Family Safety to manage your children's accounts, you can download the latest version here:
After installation, you can follow the steps described in this article to set up parental controls on your computer:
Protect your kids with parental controls
Thank you!
Tags: Windows
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