changed location and went my whole iTunes library

I have so far kept two accounts of mac. One in the United Kingdom and Australia.

The Australian account (iTunes) was the oldest account and it contained almost all my music and movies.

Recently, I had problems with a lost credit card and funky became account (not in a sense of the music - like the bad funky).

Support Mac helped me sort out the account number, but I had to change my address details and account billing in the United Kingdom.

I just tried to log in to my Australian iTunes and found that all my music is gone!

What should do?

Realize that what you were doing could be in violation of the intended use of Apple for the iTunes Store, which is actually a single bank by user.  An iTunes Store in a country is intended for use only by residents of this country and only while they are in the country. To use the iTunes Store in a country, you must use a credit card (or other type of card so acceptable in a country) published in this country, charged to an address in this country and also be physically present in this country when you use the store.

For example, "the iTunes Service is available only in the United States, its territories and possessions. You agree not to use or attempt to use the Service from iTunes outside these locations. Apple may use technologies to verify your respect. "- http://www.apple.com/legal/itunes/us/terms.html#SERVICE

Entering a map of the United Kingdom for the Australian store should not be possible, and this statement is inconsistent.  I don't know why the music should have disappeared from the Australian account. If it was a question to be taken trying to access the British then I expect that you will receive a connection error message. If they had wiped the account because of the violation, then you should not be able to connect.

What you need to do, is use your backup of the files that you hold because re - download is a convenience but not a substitute for maintaining and independent. Apple recommends... "back up your iTunes library." (https://support.apple.com/HT201272). http://www.apple.com/legal/internet-services/itunes/us/terms.html - "some eligible content iTunes that you already have will be may not be available for a later download at a time, and Apple will have no liability to you in this case.» As you may not be able to subsequently download some eligible content previously acquired iTunes, once you download a piece of eligible content to iTunes, it is your responsibility not to lose, destroy or damage it, and you may want to back up. »

If you want you can try to contact the support again about this but I don't know the exact details of your situation and if you are riding along Apple restrictions on the use of accounts in other countries, you are in a risky situation.  Do not go on Apple about this though, since these restrictions have to do with the media the regional restrictions of license holders.  How it is supposed to work, it is if you Live in Australia you can buy from their store. If you move to the United Kingdom you switch your account (not create another) to the UK store with the help of a map of the United Kingdom.  You can take any item bought in Australia with you on your computer, but you will not be able to access it again to re - download.

Tags: iTunes

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