Changes to the help system?

I use CS Design Standard (ID and PS) 5.5 for quite a while now - using a Macbook Pro under Snow Leopard. In each application, I can access excellent Adobe Help system through the Help menu. This opens the help of Adobe, who works as a browser, showing the built in help, as well as additions only online and videos.

I just migrated to a new Macbook Pro, running Mountain Lion. I reinstalled CS Design Standard 5.5 and added CS6 Production Premium.

Now when I open the menu help, all I offer yet a part of menu called 'Photoshop online help' or 'Illustrator aid', but when I select it I'm taken into a pdf file manual. Adobe help is always there on my drive, but it does not launch the system online/offline browser type.

Someone has an idea of what's going on here? I thought Adobe integrated assistance has been extremely useful and I wouldn't spend you.

Thanks to all who can help.

Steve

Please try to remove the software, try the CS cleanup tool - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.htmland then try to reinstall again.

If this does not work you can reformat.  You can then rerun the Upsizing Wizard, this time by choosing only migrate on your documents and your settings and then try to reinstall.

In general, I've seen users spend hours trying to get back the use of the Migration Wizard.  So don't forget the two options and decide which one is the fastest for you.

Tags: Adobe

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