Changing the unexpected settings after update

HI - George here in Rhode Island.

I have Windows 7 Ultimate 64 bit and whenever I do a "reboot" or (I think) an update causes a reboot; my 'games' (hearts + Spider Solitaire) revert to the default settings. The "Display-bubble" option is checked and all the names of the other players return to the "North-South and West. No other user profile settings are changed.

I know that this is a trivial question, but it's driving me crazy! I found a reference to this line that suggested Roxio Creator may be the cause, but removal of Roxio did not fix the issue. I tried to reinstall the operating system without success. The only thing I found which may relate is an error in Event Viewer

-
-
7000
0
2
0
0
0 x 8080000000000000
27991
System
GW - PC

-
SessionLauncher
%%d Ko

Links on the error '0 x 8080000000000000' do not seem to help.

Any help or information would be appreciated.

Thank you

Hello
Method 1:
Perform the clean boot and check.
To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Note: See the section step 7 above to start the computer by using normal startup after you have performed the steps in troubleshooting.
Method 2:
Method 2:
Scan a file system (CFS) checker on your computer and see if that fixes the problem.
SFC tool scans system files and replaces incorrect versions of system files by using the correct versions.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833
Method 3:
I suggest to create a new user account and see if the problem still occurs, follow the link:
Step 1: Create a new user account.

http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

Step 2: If the problem does not persist in the new user account, try and fix the damaged user account following the link:

Difficulty of a damaged user profile

http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

I hope this helps.

Tags: Windows

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