Charger blackBerry Smartphones with PRIV to the United Kingdom?

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  Hello and welcome to the Support Forums of community BlackBerry.com.
  Here are some resources that you might enjoy:

  BlackBerry, frequently asked Questions

  BlackBerry 101

  BlackBerry Tips and tricks

  JaneAkshar wrote:

  I can connect the Blackberry via WiFi here in Egypt and assume that it will be just as easy in the UK where I have WiFi Yes, manage connections > WiFi > and swipe for any open hotspot

  If I want to use it as a Blackerry in the UK do I have to buy a UK data card? Yes, to use the data of BlackBerry, e-mail, Facebook, etc., you will need a local SIM card with the data of BlackBerry on her Plan.

  If I want to use it as a phone to the United Kingdom, I presume it will deduct from my Egyptian phone balance as an international call, is that correct? Only if you keep the Egyptian SIM card in the device, which will deduct calls on a roaming international rates. For three weeks, you might be better with a local UK SIM.

  Can I use it as a phone to the United Kingdom with an existing UK Vodophone sim card? See above, Yes

  It must be unlocked to use with a card sim/data of the United Kingdom, it is said that it can be used in all EU member countries. Maybe it won't need to be unlocked if the paperwork has this notation in there.

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  bhasmaj wrote:
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• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

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  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• Help blackBerry Smartphones with Blackberry-contacting

  Hello

  I hope someone can help me.  Curve daughter 9300 has been gel market for a few months, but now is causing major problems.  The only way to fix this is to take out the battery for a while.

  As the phone was less than a year, I brought back to the store where you bought it, he was sent away and took 2 weeks to return.  They initially said that there was no fault with the phone but said then it was not actually watched as the envelope had been changed.  My daughter has managed to break the original envelope, so it has been replaced by exactly the same black case.  They refuse to do anything despite the phone may not be fit for purpose IE does not properly.

  I spent last week, fight with the retailer, but nothing helped, they just isn't any service to the customer and are not interested.

  Can someone advise how to contact Blackberry in the United Kingdom please.

  Thank you very much

  Engadine wrote:

  I spent last week, fight with the retailer, but nothing helped, they just isn't any service to the customer and are not interested.

  Can someone advise how to contact Blackberry in the United Kingdom please.

  Hello and welcome to the community!

  To answer your specific question... RIM offers zero first line support to end-users, including warranty... all support starts with the carriers, resellers and authorized service centers, all who can degenerate case RIM free of charge for the end user. Contractually, you have no free path to work around the shop, you work with and try any official escalation rim... as your warranty service provider, they have the responsibility to repair your security under its contract terms. I suspect that, when you read your real contract, you'll find that they are indeed correct in their assessment.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

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  It is also perhaps a few good reading here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

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  Hello and welcome to the community!

  As you read, it's the companies that control the release (via the official methods) of packages of OS to their end-users... so is the logical place to ask your question, I think with them. Indeed, the 10.3.1 branch had I think 4 releases more given that the one you are on, and there were 10 in the 10.3.2 branch... so your OS is indeed quite old now (and, if reports here should be used as an indicator, this version was also very problematic indeed).

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  The key on getting updates, is that someone else is controlling what is offered by any official means... usually it's the carrier. But it's really a moot point anyway... If the official methods offer something new, there is no way to force them to do so. The only way to get around the controls is to switch to non-official methods and take control over exactly what OS is installed on your device.

  Official methods, which will be controlled as to what exact OS versions are available:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  Non-official methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

  Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

  Be aware of the risks of 10.3.2 however... There are two things to worry about. First of all, be 100% sure that you know your BBID identifiers... If you do not, you may make your useless device to anyone, including yourself. Second, once you move to 10.3.2, you cannot fall back to 10.3.1 or earlier, by any medium (for example, even the unofficial AutoLoaders can not overcome this restriction anti-secours).

  Good luck!

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  When sending emails with attachments, attachments do not go through.

  No idea why?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

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  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• Why has the United Kingdom iPhone7 still logos FCC and how to make one with them?

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  If you're referring specifically for models with screen, those who are not necessarily indicative of what will be the markings on the new phones purchased it. These are demonstration devices that have been specifically configured as such and shipped to stores, very probably the United States. Keep an eye on someone buying a new phone in the store and take a look at the back. That will tell you what you'll see.

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