Check the Microsoft technician

A person claiming to be from Microsoft called me.  He gave his name as Patrick Lawson and his employee as MS2105 ID.  This is a legitimate claim.  He gave a number of 209-320-2200.  He claims the INTERNAL WINDOWS SECURITY team and I had a virus problem with my pc and I need to have a new license installed and if I didn't, the computer would be blocked from the Microsoft server.

You are welcome!

MalwareBytes is not an AV, so no need to uninstall Norton.  Each of the programs types of theses that attracts specific things.  I use 4 of them and it's funny to see things catch but the other three miss.

Tags: Windows

Similar Questions

  • At the opening of Windows Media Center I get the following message: INVALID APPLICATION; "Unable to launch SymAddin; and a checkbox to disable this Application (I have not checked the box).

    If I click OK, the program seems to function, but I was wondering if all the features or functions are working properly.   I checked the Microsoft and Windows Update Sites, as well as the Windows Media Center Site and there is no mention of this message or patches.  Is this a problem? Should I just ignore the message?  Is there a fix or update?

    I am running Vista Home Premium on a Fujitsu N6470 with Intel Core 2 Duo T575 clocked at 2.0 GHz and 3 GB of RAM.

    Hello Steve613,

    Thank you for your message.  In order to get this error, you will have to do some registry changes.  Before any modification of the registry, click on the link below to save your registry database.
    Please follow the steps below to perform appropriate registry changes:
    Click 'Start' > type regedit in the search field and press ENTER.
    If you are prompted, select Yes to user account control
    Click 'Edit' > select 'Search' > type SymAddin in the search field, and then select "next".
    Remove all the entries that are found with SymAddin
    Restart your computer and test.
    Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk.
    Please let us know if it did or it does not solve your problem.
    See you soon

    Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

  • Error message Microsoft Word "Word could not create the work file. Check the amount of disk space on your startup disk. »

    I have a MacBook Pro, retina 13inch OS X el Capitan Version 10.11.1 with 16 GB of memory. It's brand new and I have recently installed Microsoft Word/Powerpoint etc. a disc that I bought a few years to my previous MacBook. It seems to work very well, but whenever I want to open a word document a message comes up saying "Word could not create the work file. Check the amount of disk space on your startup disk '. However, once I click 'OK' this message disappears and my word file opens without a problem. I have 16 GB of memory on this laptop and it's new I have not reached anywhere near the maximum amount of storage so I'm puzzled as to what this message means. How can I avoid that this message popping up everytime I open Microsoft Word? Any help would be appreciated!

    This has nothing to do with memory - it's the SSD. Word tries to create a temporary file to use as a backup if the program crashes while you are working. First, run the Microsoft Update program to see if there are updates you have missed. Second, Microsoft currently supports only versions 2011 and 2016, so if yours is older, you should consider the upgrade. Thirdly, I suspect that the temporary file is not get created so that you have fewer cancellations (maybe any) and that if the program crashes you have to restore.

  • Microsoft Update has a facility to check the history of updates, but it is not a facility in order to eliminate programs that were not updated, if the file has more than 6,000 entries?

    Microsoft Update offers an easy to install updates automatically, but a few times the process fails, leaving the record of the proceedings of breaking, this could happen for days even months and one day the process finished OK and also leaves the track of it, but she's not erase records of installation failures, because the file is a regular file , (this is not a data base), is there some facility to clean the file, he's great at more than 6,000 entries.

    Hello

    Thanks for posting in the Microsoft Community Forum, please be assured that we would do our best to help you.

    We cannot delete entries for updates failed, but we can remove all entries available in the Windows Update history.

    Rename the Windows Update temporary download folder and check:

    To rename the Windows Update temporary download folder, follow these steps:

    Important After you rename the temporary download folder, the updates that you have already downloaded but you have not yet installed must be downloaded from Windows Update or from Microsoft Update.

    In Windows XP, in Windows Server 2003 and Windows 2000, follow these steps:

    1. start Notepad. To do this, click Start, and then click run.

    2 copy and then paste (or type) the following command in the Open box, and then press ENTER:

    notebook

    3. copy and paste (or type) the following command lines in the Notepad window:

    net stop wuauserv
    CD %systemroot%\SoftwareDistribution
    Ren Download.old download
    net start wuauserv

    4. on the file menu, click on record underand type Rename.bat.

    5. click on record underand then click all files.

    6. save the Rename.bat file to your desktop.

    7. double-click on the file Rename.bat to rename the download folder.

    8. try to install the updates again.

    9. check if the Windows update history entries are removed.

    Hope this information helps. If you have any questions do not hesitate to answer, we would be happy to help.

  • Microsoft keyboard is programmed to check the spelling in French. How can it be changed to English?

    Original title: keyboard problem.

    My Microsoft keyboard is programmed to check the spelling in French.  How can be changed to English?

    Hi JudithReep,

    You can try to change the display language to English. Later, check to see if the problem persists.

    For more information, see these links: Regional and Language Options overview

    How to add and enable additional languages in Windows?

    HOW to: Change the Date, time, number, and currency value displays in Windows XP?

    Hope the helps of information.
    Please post back and we do know.

  • Microsoft fix Setup error + check the internet connection?

    I try to install the microsoft fix it and when the installation starts there was a mistake that check the internet connection

    Hello

    ·         What fixit you try to install on the system and why?

    ·         You are able to access other Internet sites without any problem?

    ·         What is the exact error that you are experiencing?

    I suggest you to check if you have turned on the proxy server. Follow the steps mentioned below.

    1. in the Internet Explorer Tools menu, click Internet Options, click the connections tab and then click LAN settings.

    2. in according to groups of servers Proxy, click to select the use a proxy server for your LAN check box.

    3 address , enter the IP address of the proxy server. (Note: Please try the same content with your "work PC' type)

    I suggest post you your query in the Fixit support forum to get help.

    Microsoft Fix it Center - NOT for general support questions

    http://social.Microsoft.com/forums/en-NZ/fixitcenter/

    Also, I suggest you to refer the links below.

    http://social.Microsoft.com/forums/en-NZ/fixitcenter/thread/0c5b0e4e-341F-468d-B2E4-6709c5df0198

    http://social.Microsoft.com/forums/EU/fixitcenter/thread/6278e447-a2aa-4380-9467-5e331d0723cf

  • Unable to connect to the Web Microsoft sites (check the proxies - error ox80072efe)

    original title; everything works well for a few years then the error codes that appear are useless they just told me to check my proxy server settings.

    Everything works well for a few years, then all of a sudden I can't update or connect to the microsoft web sites at all (or very little) and when I get error codes help is useless... I just tells me to check that my proxy servers to allow windows to microsoft... not an expert but tried and it didn't work... everything else seems to work it's just like something does not want me to use the upgrade of windows... Error code ox80072efe is one of the codes... help would be welcome thanks.

    Hi andydavies863,

    1. what web browser do you use? If you use Internet Explorer, then what version of IE are you using?

    2. you remember to make changes to the computer, after which the issue started?

    3. What is the error message that is accurate and complete that you get when you try to connect to the Microsoft Web sites?

    4. is the problem isolated to specific or all Microsoft Microsoft Web sites websites only?

    5 have. what measures you taken to change the proxy settings?

    I suggest you try the steps from the following links in the article and see if it helps:

    You may encounter temporary connection related errors when you use Windows Update or Microsoft Update to install updates

    I hope this helps.

  • E-mail: I received an email that I won the microsoft Splash for 2010 promotion. Please check to see if this is correct or if it is a spam?

    I received an email that I won the microsoft Splash for 2010 promotion. Please check to see if this is correct or if it is a spam? The name gicen is Mr. James Peterson.

    I don't want to divulge personal information is that this isn't for real.

    Thank you for your time and concern. I look forward to hear from you.

    E-mail address is removed from the privacy *.

    Avoid scams that use the Microsoft name fraudulently

    Cybercriminals often include the names of well-known companies, such as ours, in their scams. They think it will convince you to give them money or your personal information. While they usually use e-mail to you wrong, that they sometimes use the phone instead.

    Common scams that use the Microsoft name

    • "You have won the Microsoft Lottery"
    • Microsoft "requires credit card information to validate your copy of Windows.
    • Microsoft sends unsolicited e-mail with attached security updates
    • A person of "Microsoft Support" calls to fix your computer

    Avoid these dangerous hoaxes

    We do not send unsolicited e-mail or make unsolicited telephone calls asking for personal information or financial or repair your computer.

    If you receive an unsolicited e-mail or phone call which is supposed to be from Microsoft, and request that you send personal information or click on the links,delete the email or hang up the phone .

    You did not win the "Microsoft Lottery".

    Microsoft customers are often the target of a scam that uses e-mail messages falsely promising money. Victims receive messages saying: 'You have won the Microsoft Lottery!' There is no Microsoft Lottery. Delete the message.

    If you have lost money to this scam, report it . You can also send the police report to Microsoft and we will use it to help law enforcement catch criminals who send these e-mails.

    For more information, see Microsoft report fraud Lottery . To protect yourself against these e-mail hoaxes, you can use the same general orientation you use to protect yourself from phishing scams to protect you from these e-mail hoaxes.

    Microsoft do not ask for credit card information to validate your copy of Windows

    We require that your copy of Windows is legitimate before you can obtain programs from the Microsoft Download Center and to receive software updates from Microsoft Update . Our online process that performs this validation is called the Genuine Advantage Program. at no time during the validation process we request your credit card information.

    In fact, we collect any information that can be used to identify you, such as your name, e-mail address or other personal information.

    For more information, read the Microsoft Genuine Advantage Privacy . To learn more about the program in general, see genuine Microsoft software .

    Microsoft sends no communication unsolicited on security updates

    When we publish information about a security software update or security incident, send us e-mail messages only to subscribers of our security communications program.

    Unfortunately, Cybercriminals have benefited from this program. They sent fake security messages that appear to come from Microsoft. Some messages to attract the recipients to Web sites to download spyware or other malicious software. Others include an attachment that contains a virus . Delete the message. Do not open the attachment.

    Legitimate security communications from Microsoft

    • Legitimate communications do not include software updates as attachments. We never attach software updates to our security communications. On the contrary, we refer customers to our Web site for more information on the update or the software security incident.
    • Legitimate communications are also on our websites. If we provide information about a security update, you can also find this information on our Web sites.

    = Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    = If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Where can I check the status of an interruption of a web service from Microsoft?

    Where can I check the status of an interruption of a web service from Microsoft?

    Current service status, please visit https://status.live.com. Please sign in with your Microsoft Account for more specific status related to your service.

  • Microsoft account check your email to complete the setting of the Microsoft account, just to make sure that this e-mail address is your

    Microsoft account

    Please check your email address

    To complete the setting of the Microsoft account, we just need to make sure that this email address is yours.

    Check xxxxxxxxxx@xxxxxxx,xxx

    If you did not make this request, click here to cancel.

    Thank you

    The team Microsoft account

    I do not have a Microsoft Email account!  My wife did and when I click on the button check it evokes its address!

    I just bought a new Dell with Windows 8 and recorded with my separate email address and they send it to my e-mail address for confirmation and it evokes e-mail address of my wife in the cross reference by address or telephone numbers.

    It is very painful and would like to know what are my options to return to Windows 7

    Hi Patricia,

    Please follow the instructions below:

    How to check an e-mail address in your Microsoft account

    When you use a different e-mail to your Microsoft account, you get a link in an e-mail. Follow the link in that email to verify the address e-mail. If you need a new verification email:
    1. Connect to the Manage aliases for your account page.
    2. Click on validate next to your email address and then click on email.

    If you want to go for verification by phone, you must type the code that appears on the verification page. As soon as you type the phone number and click on "send code", the next page will ask you this code.

    Hope this information was useful.

  • DirectX on Windows 8 (64-bit) "your DirectX Runtime is up-to-date. Download and install this file from Microsoft. ""Setup could not download the file. Please try again later or check the connection to the network. »

    So I tried to get this to work at least for a day now, but whenever I try to launch my new game I'm away I kept getting this error: "your DirectX Runtime is up-to-date. Download and install this file from Microsoft. ' When I was re-directed I downloaded, it opens and clicks on agreed and all this things, but after 10 seconds initialization, it gave me this error: "Setup could not download the file. Please try again later or check the connection to the network. " I checked all that nothing seemed to be wrong, I did it again and again and again. So I just went to a solution or any news for DirectX. So far, no luck.

    I am running on DirectX 11 right now, is if there is a new DirectX or am I a jerk, and that is a different problem? I can't understand it.

    Thank you

    Hello

    Try this link... it's a complete Installer for DirectX Runtime June 2010... This is an optional package that use a lot of games...

    http://www.Microsoft.com/en-us/download/confirmation.aspx?ID=8109

    The file is self-extracting, so take note where extract you it to.

    Open the folder, and then double-click DXSETUP...

  • I can't check the updates with Windows 7 computer

    I have a Windows 7 laptop.  When I check the updates, I get error code 80072F8F.  No matter what I do to update the date and time, it may not always check the updates.  The last successful update was on September 19.  I tried to ask a person to Microsoft through online help.  She had me try all sorts of things during the past month without result.  Finally, she transferred my problem to his supervisor, who told me that I had to completely reinstall Windows.  I don't have a disc of Windows 7 because it is preinstalled on my laptop.  She then told me that she would transfer my problem to a COMPUTER technician who would call me.  No one has called.  I have sent to let her know I had not heard anything, and in response I received an automated email stating that my problem has been resolved and that my case has been closed.  Someone please help! My computer has not had an update for 3 months!

    This isn't the problem, as I said in my question above.  It has nothing to do with the date or time.

    I just found an answer, tried and it works!

    Here it is:

    MikeGrimes 2Already voté

    PLEASE NOTE: The following instructions are specifically for ESET Smart Security or NOD32, however, I suspect other programs where content filtering of the SSL connections may cause this problem too.

    You run ESET/NOD32 Antivirus? If Yes and you have active SSL protocol filtering you add an exception

    (1) open the main window of ESET by clicking the ESET icon next to the clock system or by clicking Start > all programs > ESET > ESET Smart Security or ESET NOD32 Antivirus.

    2) press F5 on your keyboard to open the advanced configuration window.

    3) navigate to Antivirus and antispyware > protocol filtering > SSL. Click on "ask on sites not visited (exclusions can be set). Click OK.

    (4) check the Windows updates

    (5) a pop - up of ESET will inform you about an attempt to communicate over SSL. Click on exclude.

    (6) that excludes the verification by ESET update Windows. Exclusions are kept in the Antivirus and antispyware > protocol filtering > SSL > Certificates > excluded certificates.

    (7) to navigate back to the Antivirus and Antispyware > protocol filtering > SSL. Restore the SSL filtering to your previous setting mode, that is to select the option "Always scan SSL protocol".

    (8) check the option ' apply created exceptions based on certificates "is selected. Click Ok to close the advanced settings window.

    Alternatively, you can simply disable SSL filtering in step 3.

  • Support.Me phone scammers are pretending being microsoft technicians

    I just got a phone call to the United Kingdom to an indian (?) person who claims to be a microsoft technician. He spoke to me through a load of rubbish-related errors in Event Viewer and then asked me to connect to a site "support.me" how I ended the call.

    This site seems to be registered in a massachusetts-based organization. I see that there are already a few reports on this site on the web, but how do I do it on rerpoting officially?

    Hello

    You can check the links that holds information about scams.

    How to recognize phishing e-mails, phone calls or links: http://www.microsoft.com/security/online-privacy/phishing-symptoms.aspx

    Avoid the scams of tech support phone: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Avoid scams that use the Microsoft name fraudulently: http://www.microsoft.com/security/online-privacy/msname.aspx

  • Option to check the updates for other products (office) MS lack of parameters

    I asked about this in another thread (Windows Update crashes), but I want to start a new position of thought better. This problem is, I am sure, associated to the 12 April patch Tuesday update problems. In fact, I think that it was caused by something one of the technicians of MS has done in their attempt of pitiful to fix the mess created by MS. Before all this happened, I had to "give updates me for other Microsoft products when I update Windows" selected and was able to receive. After one of the technicians fooled with my computer, I noticed that this option is more obvious.

    To solve the problem of being able to check the updates of Windows, I installed KB3145739, as suggested in the above thread. That fixed the problem with the verification of these updates, but I can't find a solution to check the Office updates. This option is just gone. I tried the obvious fixes, but nothing works.

    I hope that someone might know what I can do as possible because the call from Microsoft is an absolute waste of time. They don't know what they are doing, nor do they even try to help. After just two hours of my life to keep with their magnificent support, I'm absolutely no help. It was as if I was talking to the air. Two different people could just not understand what I was talking about, any clarity, I explained. I'm so disgusted with Microsoft anymore - they don't really care about all the people who use their products. If anyone knows how I could check once more for the Office updates without having to uninstall and reinstall Office (don't even know if it would help)? Thank you.

    I just wanted to update. I finally found a solution and now have the opportunity to return to check the Office updates. I put the solution that I found in the thread (Windows Update crashes) when I initially asked on this subject.

  • The Microsoft Silverlight plugin download page offers just a x 64 version plugin, when you access using Windows 7 x 64, even if Firefox 8.0.1 is a 32-bit application... How to make the correct version of this plugin?

    While making a plugin for the latest versions here routine check, I received the message that a newer version of the Microsoft Silverlight plugin is available from Microsoft. When I tried to download the Microsoft installation executable, download managed to lock up Firefox whenever I tried it (about 5 times or more)-in the process, the file to automatically download gave me has been identified as a 64 bit executable, despite the fact that Firefox 8.0.1 is a 32-bit application (I have the 64 bit version of Windows 7 Professional). At this point, I don't know what version of the plugin most recent that I need, or how to get it. Help!

    You can download the 32-bit version of Microsoft Silverlight plugin here: http://www.silverlight.net/downloads scroll down and click on "users final Runtime for Windows (32 bit). Or try this link: http://go.microsoft.com/fwlink/?LinkId=229320

    I hope this helps.

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