I can't check the updates with Windows 7 computer

I have a Windows 7 laptop.  When I check the updates, I get error code 80072F8F.  No matter what I do to update the date and time, it may not always check the updates.  The last successful update was on September 19.  I tried to ask a person to Microsoft through online help.  She had me try all sorts of things during the past month without result.  Finally, she transferred my problem to his supervisor, who told me that I had to completely reinstall Windows.  I don't have a disc of Windows 7 because it is preinstalled on my laptop.  She then told me that she would transfer my problem to a COMPUTER technician who would call me.  No one has called.  I have sent to let her know I had not heard anything, and in response I received an automated email stating that my problem has been resolved and that my case has been closed.  Someone please help! My computer has not had an update for 3 months!

This isn't the problem, as I said in my question above.  It has nothing to do with the date or time.

I just found an answer, tried and it works!

Here it is:

MikeGrimes 2Already voté

PLEASE NOTE: The following instructions are specifically for ESET Smart Security or NOD32, however, I suspect other programs where content filtering of the SSL connections may cause this problem too.

You run ESET/NOD32 Antivirus? If Yes and you have active SSL protocol filtering you add an exception

(1) open the main window of ESET by clicking the ESET icon next to the clock system or by clicking Start > all programs > ESET > ESET Smart Security or ESET NOD32 Antivirus.

2) press F5 on your keyboard to open the advanced configuration window.

3) navigate to Antivirus and antispyware > protocol filtering > SSL. Click on "ask on sites not visited (exclusions can be set). Click OK.

(4) check the Windows updates

(5) a pop - up of ESET will inform you about an attempt to communicate over SSL. Click on exclude.

(6) that excludes the verification by ESET update Windows. Exclusions are kept in the Antivirus and antispyware > protocol filtering > SSL > Certificates > excluded certificates.

(7) to navigate back to the Antivirus and Antispyware > protocol filtering > SSL. Restore the SSL filtering to your previous setting mode, that is to select the option "Always scan SSL protocol".

(8) check the option ' apply created exceptions based on certificates "is selected. Click Ok to close the advanced settings window.

Alternatively, you can simply disable SSL filtering in step 3.

Tags: Windows

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