Check upgrade when installing on computer 2
Hi, I am trying to install Photoshop CS4 on a Mac Mini. I already installed it on another Macintosh computer. I understand that Photoshop CS4 can be installed on both computers. The computer that I'm trying to install it will be the second machine. When I get to the second step in the installation process after you type the serial number of my product, I'm alerted to a "search for the upgraded". The message I get is:
We have looked into the locations by default of qualification of the products installed on this computer, but none have been found.
You can check the upgrade eligibility now by filling in the fields on the right.
If you do not have access to necessary information at the moment, you can go back to the welcome step and choose "install on an experimental basis". You can enter your serial number and check the eligibility of upgrade directly in the product at any time after installation.
If you need assistance, please contact your local Adobe Customer Service. For details, see Adobe.com
Of course, I have not all previous versions of Photoshop installed on my Mac Mini, so I have no serial number for this step. I don't want to 'Install on an experimental basis. I want to use the full extent of Photoshop CS4, as I bought it. How can I work around this upgrade nonsense so that I can install Photoshop CS4 on my Mac Mini?
Thank you for your help.
Please see:
https://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
I hope this helps.
Concerning
Megha Rawat
Tags: Adobe
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