Cisco Jabber for Windows - Added new friend

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• Cisco Jabber for Windows user Photos

  8.6.3 CUPS

  Client Jabber for Windows Version 9.0.1 Build 8802

  I noticed that Jabber Client for Windows Cisco does not automatically refresh with updated photos in Active Directory.

  I had updated the user photo in AD and noticed that he wouldn't. I travelled to "C:\Users\\App Data\Local\Cisco\Unified Communications\Jabber\CSF\Photos" and had to manually delete the users photos in this folder. I left on the Jabber Client and restarted the program. When I did this, crashed the Jabber Client, I saved the report of crash and re-opened the Jabber client. This time the customer opened correctly, and the photos update appeared now!

  It seems that Cisco would not set the photos to be cached on the local computer.

  Any thoughts?

  Hey Ellen,.

  Looks like the similar problem with CUPC. Previously, I had a discussion with our Dev team for CUPC Photos of caching locally.

  This has been identified in the following improvements:

  CSCtu25084    CUPC Contact photo put in cache and do not update dynamically

  http://Tools.Cisco.com/support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu25084

  I will update to add Cisco Jabber for Windows as well.

  Best regards

  JAS

• Cisco Jabber for windows 9.6 problem

  Hello

  We have

  Cisco Unified CM Administration
  The system version: 10.0.1.10000 - 24
   
  and
   
  Cisco Unified CM IM and presence management

  The system version: 10.0.1.10000 - 26

   

  We have installed a Jabber for Windows 9.6 Cisco. When I try to use the customer as phone mode I connection error to

   

  CCMCIP

   

  CTI

   

  and

   

  LDAP

   

  what I need to check in the configuration client and server.

  I followed the line, but maybe I dropped something in the configuration.

   

  Could someone help me solve this problem?

   

  Concerning

   

  Oronzo Lezzi

  Please send me the problem report so that I can analyze further

  * Log out and exit Jabber

  Delete of all the existing logs located at,.

  C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\Logs

  ·         Restart Jabber and reproduce the issue - preferably ONCE to allow an easier survey and collect the problem report (in the menu using Jabber, select the option "report a problem... ("to launch the problem report tool and follow the instructions.) and send.

• How to recover the history of cats Cisco Jabber for Windows?

  Hello

  I have already activated the "enable Instant Messaging" and "allow clients to log instant message history (on customers supported only)" in the messaging application > settings on the CUPS.

  According to my knowledge, the story should be saved in C:\Documents and Settings\home\Local Settings\Application Data\Cisco\Unified Communications\Jabber\CSF\History\.db

  But I can't find the 'History' folder inside the folder of CSF, so it is impossible to find the file db as well.

  Help, please.

  Hello

  Path is as below:

  • XP - C:\Documents and utilisateur\Local Settings\Application Data\Cisco\Unified Communications\Jabber\CSF\History Settings\nom
  • Vista - C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History
  • Win7 - C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History

  Thank you

  Ménard

• Jabber for Windows 11.5 and connection of the unit - German special characters in password

  We Jabber for Windows 11.5.2 running and using the connection of the Unit 10.5.2. Whenever a user uses a password with the German special characters (a, o, u), Jabber is not able to connect to the connection of the unit. Everything else works fine. We also have this problem in 10.6 versions. In the voicemail tab it is said that the name of user or password is wrong. We can reproduce the problem...

  BTW. also it does not work in the current jabber for iOS version!

  Anyone know if it's a bug or experiencingthe same problem?

  I simply make the point that use German special characters causes a lot of problems, in many places, whole CUCM and IM & P and you avoid them.

• Jabber for Windows and the 'old' Click-to-Call

  Good evening

  Is anyone able to tell me what is the status of Jabber for windows and "Click to call" function

  Prior to Jabber, you could install the stand-alone click to call the client for windows to have the feature, then whith CUPC, you had to use the embedded click to call software for the feature, but now with Jabber, you have the TEL: and benefits: via an HTML page, but what as before, the integration of Microsoft Office (word, outlook, etc...)

  I found no clear information on the subject.

  It is still supported for the stand-alone Click Call software installed with also Jabber for Windows or not?

  Thank you for your reply,

  Kind regards

  Christophe

  You cannot install them on the same PC as they will interfere with each other.

• Cisco's Jabber for windows certificate error

  Hi guys,.

  Today, I am unable to connect to my Jabber account.

  IAM using Cabber for Windows 10.6, it worked very well for centuries.

  Please find attached the error message.

  Thanks in advance

  Have you reviewed the previous discussions on the same behavior and FIPS?

• Cisco Jabber for iPad released 9.2, dns issue

  Hello!

  Is there an administrator's guide for the new version of the iPad? I can only find one for version 9.1:

  http://www.Cisco.com/en/us/docs/voice_ip_comm/Jabber/iPad/9_1/Admin/JABP_BK_J3C828CB_00_jabber-for-iPad-Admin-9-1-1.html

  which does not describe the function of automatic discovery for the style connection "e-mail."

  I can see there are some research carried out:

  TXT? domain.com.
  SRV? _cuplogin._tcp.domain.com.
  SRV? _xmpp-client._tcp.domain.com.
  SRV? _cisco-phone-tftp._tcp.domain.com.
  SRV? _cisco-phone-http._tcp.domain.com.
  SRV? _sips._tcp.internal.domain.com.
  SRV? _sip._tcp.internal.domain.com.
  SRV? _sips._tcp.external.domain.com.
  SRV? _sip._tcp.external.domain.com.
  SRV? _ciscoedge._tcp.domain.com.
  SRV? _ciscowtp._tcp.domain.com.
  SRV? _ciscowtp._tcp.jabber.com.
  SRV? _ciscowtp._tcp.webex.com.
  

  It works fine for me if I put the _sips._tcp.external.domain.com. pointing to my vcse.

  One explanation could be useful, expecially did what research TXT.

  Hello Martin!

  I know that your question is a couple of weeks and I think since the Jabber for iPad team has posted the last administration guide which has been updated to version 9.2.  See the section 'Setup DNS SRV' as it could explain what you are looking for - I know not how this article differs from the previous guide...

  For the benefit of third parties who have Jabber for the iPad from the specific questions, please note that the community of Jabber Clients is available.

  HTH,

  Paula

• Reference Dell touchpad driver updated for Windows 10 new gesture

  Hello

  A new major upgrade for Windows 10 has been released a few days ago, and the update included a new gesture that allow the user to pass the workstations with 4 fingers on the touchpad and slide between the left or right to switch workstations.

  This new gesture does not work on my touchpad and I guess this can refer to the current version of the touchpad driver is not yet supported in this function because other gestures as three finger swipe to move all open windows and three finger tap to call Cortana are always works well for me.

  I was wondering if there is no update for the driver for the touchpad to soon, or all those were just my own question...

  Thank you!

  CALVINLAU0914,

  Can you give us the model of the computer you have so that I can look for drivers?

• HP photosmart more b209a-m DRIVERS for WINDOWS 10 NEWS

  I need to get the drivers for my printer that works in Windows 10.  Got the new update, now my printer is not working.

  Download and install the driver Windows 10 below link and check if you are able to print:

  http://support.HP.com/us-en/drivers/selfservice/HP-Photosmart-plus-all-in-one-printer-series---B2/3777155/model/3777156#Z7_3054ICK0KGTE30AQO5O3KA30R1

• Jabber for Windows - capacity looking for Contacts stored in AD

  Hello

  Is capable of looking up AD Jabber client base contacts, not other users or exchange users.

  I am looking for documentation in support, but having difficulty.

  Thank you

  the exact reuqirement you have done is documented in the following improvement;

  https://Tools.Cisco.com/bugsearch/bug/CSCuc11269/?reffering_site=dumpcr

  from what it seems that this improvement is not always implemented.

  I hope this helps

• Add_List_Item to search for duplicates, adding new item in a ComboBox

  I have a list item combobox with some elements defined in the property at design time.
  
  I add to this, t2 is my element in its when-Valiudate-Item trigger & combobox list, I give it
  Add_List_Element ('BLOCK2.t2', 1,: BLOCK2.) T2: BLOCK2. T2);
  
  I can see the list is filled with the new item, but not the next when I opened this form.
  
  what I want is when the user enters a new item, it must re - fill my list when running and
  Update forever. so that next time I should be able to post with those added during execution.
  
  but before you have to check if this new value exists or not.
  If there is, then it should go forward to the next_item with out adding two copies,
  on the other
  Add the new & sort the list.

  You should respond on the realization of the value:

  declare
    ok number:= get_list_element_count( 'passenger_txn.psn_customer' ) ;
    bFound BOOLEAN:=FALSE;
  begin
    for i in 1.. ok loop
      -- this might also be get_list_element_label, you have to check
      IF get_list_element_value( 'passenger_txn.psn_customer', i ) = :passenger_txn.psn_customer Then
        bFound:=TRUE;
        exit ;
      End if ;
    end loop ;
    IF NOT bFound THEN
      Add_List_Element('psn_customer',1, :psn_customer,:psn_customer);
    END IF;
  end;
  

• necessary screensaver for windows 8 new computer

  I have a new hp touchsmart computer with my first windows 8

  I have to install a screen saver?

  Go to the desktop and right click on the background. Click Customize in the menu that appears.

  A window appears with the options of customization. The right background option will be screen saver. Click it and you will be able to select and preview built-in screensavers. When you find one you like, click apply, and then click the OK button.

  You can also adjust the time before the screen saver is used on this screen.

• Cisco Jabber 10.5 for Windows boot process

  Hi guys,.

  I had following problem and impossible to find a clue that can move me somewhere.

  A customer has a jabber Cisco 10.5 deployed and integrated with Active Directory.

  Every day, customers are initializing requests of sends customers jabber with phone numbers against the AD domain controller (these figures are not the contactlists - personal or company) and as there is that much more of this question in a moment the utillization of the announcement is almost 100%, which also makes the problem with the connection in outlook (is also integrated with the Cisco Jabber for windows)

  I searched the Web for tips but have not found anything.

  My questions are:

  The data for Outlook Personal AddressBook starting the Jabber questioned via Jabber Localy or domain controller?

  What is the process of starting the Jabber for Windows on the integration of directories?

  Is this a normal behavior of jabber?

  #####################################################################

  Here is the configuration of the config.xml file - jabber (passswords and areas are changed):

   
        BDI
          AD
          AD-IP address

  Field of presence
             389
              DC = presence, DC = domain
         Username
          Password
          Fake
          True

  ###########################################################

  Hello

  Jabber will not interview contact Outlook address book DC until a manual search is made.

  Also default contact jabber, the domain controller for the windows PC host.

  Each time that you enter at least 3 characters (default for search), jabber first find cached contacts, then outlook address book and then search the directory.

  The attached config file is BDI type ie. for MAC computers, it will not take effect in windows PC.

• Move the CUPS 8.6 to GI & P 11.0 - client for Windows 10.6 Jabber

  Hi community support

  We are modernizing our environment voice of 8.6 to 11.0 CUCM, CUPS, CUC and UCCX including passage of MCS including Cisco UCS servers. Regarding CUCM, UCCX, and CUC I just finished these several times in the past and we have a detailed plan. Regarding the CUPS/Jabber, we always try to finalize the design of upgrade and after reading many documents and a few good videos by Jaime Valencia our particular upgrade scenario is still uncertain.

  We were using Microsoft OCS and decided to migrate to CUPS/Jabber so we have 3 groups CUCM we created 3 only the CUPS server clusters (Let's put HA when we go to Cisco UCS, but at the time we had only 3 MCS spare servers) and they have peers inter-classes.

  • We use a single domain across all 3 groups.
  • 100% of our users use IM & P through integration of voicemail and calendar and call control
  • 10% of our users have also softphones
  • We do not use SRV yet for service discovery due to having 3 groups on 8.6 so we Jabber for Windows 10.6 bundled with Microsoft SCCM, specifying the Type of account as Cisco IM & presence and login server 'use the following server' that points to the Publisher of CUPS.
  • First time users will have to specify [email protected] / * / how he discovered the area, use only the user name and password to connect, after which its caching and all connections are automatic.

  My questions are:

  • When we improve CUPS 8.6 to IM & P 11.0 ourJabber for the client configuration Windows 10.6 will continue to work without modification?
  • We currently link to the Type of account 'Cisco instant messaging and presence', this allows us to use IM & P and the voice that is to control the calls and softphones, you would select Account Type Cisco Unified Communications Manager in what scenario?
  • We want to use SRV for the Discovery Service, but as we have 3 groups who are upgraded in an approach by steps are better wait we have updated all 3 groups, we can use a single SRV for multi clusters with ILS?
  • When you first connect to Jabber, you must enter [email protected] / * / while he discovered the field then we just enter username and password (less the field), the average of SRV service discovery simply enter the user name and password once without the specified domain?
  • This SRV for the discovery service also provides the AP for connection if the main server is down or is making another way?

  Thank you, Carl Ratcliffe

  Preston, Lancashire England

  Yes, the configuration remains the same

  As for the second question, read here:

  http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/Jabber/10_6/planning-...

  http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/Jabber/10_6/CJAB_BK_C...

  As now CUCM is one that handles services profiles, which define everything, you want to use _cisco-uds

  #3 Yes, you probably want to wait to get them all in the same release, then make sure THEY works very well, and then configure the SRVs

  #4 Yes, the first time, it will ask for [email protected] / * /, once he finds the SRVs it caches the user and you need only the password.

  #5 Yes, you can configure the SRVs for all servers in the cluster.