Cisco Jabber for windows 9.6 problem

Hello

We have

Cisco Unified CM Administration
The system version: 10.0.1.10000 - 24
 
and
 
Cisco Unified CM IM and presence management
The system version: 10.0.1.10000 - 26
 
We have installed a Jabber for Windows 9.6 Cisco. When I try to use the customer as phone mode I connection error to
 
CCMCIP
 
CTI
 
and
 
LDAP
 
what I need to check in the configuration client and server.
I followed the line, but maybe I dropped something in the configuration.
 
Could someone help me solve this problem?
 
Concerning
 
Oronzo Lezzi

Please send me the problem report so that I can analyze further

* Log out and exit Jabber

Delete of all the existing logs located at,.

C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\Logs

·         Restart Jabber and reproduce the issue - preferably ONCE to allow an easier survey and collect the problem report (in the menu using Jabber, select the option "report a problem... ("to launch the problem report tool and follow the instructions.) and send.

Tags: Cisco Support

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