Cisco MX700 not save the name of the system or ntp

Hello

We have a new system of telepresence MX700. When I put the name of the system under Setup > System Configuration > system unit and click on save button name will update what to expect on the touchpad. If I restart the system setting is lost without fail. Even with ip address of the ntp server.  Does anyone else have this problem?

The problem is a problem because the name of the system is that the appliance uses when it registers with DHCP, which means in turn that the DNS name keeps changing to "localhost" instead of the name that I chose.

The code is

Current version
TC7.3.0.8cb420c
 
thank you
Dallas

When you sign up at one end of the telepresence to CUCM, endpoint configuration is CUCM.

Administration of endpoints running on 10.5.1 UCM TC7.2

See pg 21 for SSH and pg 25 for the name of the system.  Probably best to review the entire document to make sure that everything is set correctly, just in case.

I don't see NTP in this guide, but found one guide older where he told to do the following:

 Setting a NTP Reference for the endpoints In UCM Administration > System > NTP Reference Configure a Phone NTP Reference for the endpoints. *The NTP Reference must be in Unicast Mode. *Assign to Date/Time Group, which in turn is assigned to Device Pool.

Tags: Cisco Support

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