CiscoSecure ACS 4.2 could not start due to failure of the services start bit

There are few services that wasn't able to restart, they are as follows:-

(1) CSAuth

Error:-"Windows could not start the csauth on local computer. For more information, see the system event log. If it is

a non-Microsoft service, contact the service vendor and refer to service 1060 "specific error code

(2) CSTacacs

Error:-"Windows failed to start the cstacacs on the local computer. For more information, see the system event log. If it is

a non-Microsoft service, contact the service vendor and refer to service 1066 "specific error code

(3) CSRadius = start

the rest of services like CSAdmin, CSDbSync, case were lit.

Also I am not able to take the acs system backup of the System Configuration-> ACS Backup and pressing backup now. It shows the msg of error as

: - CSAuth service must be running to start the backup

I was referring to the snapshots of the OS itself, but I guess you checked now.

Do not forget that the case works so you should see logs for services that do not work. Learn about the \CSAuth\logs folder for logs CSAuth and other records for other services that do not work.

There is a located here very detailed troubleshooting guide:

http://www.Cisco.com/c/en/us/TD/docs/net_mgmt/cisco_secure_access_contro...

This guide should help you solve the question if there is no other software on the server to cause trouble. One thing it says who can apply to you is to ensure that the Windows Firewall as connection sharing Internet is not ongoing.

Because I am familiar with your server, I think you should do the quick test below for if sure there are not taken, which may be crashing the authentication services that you mentioned. In the command line, type "netstat - ano | Findstr Listening-i"and see if or not he has taken open your ports Ganymede + and radius. He will probably return false, but it's worth a check.

Worst case scenario, you may be able to use CSUtil to back up the database (I'm fairly certain you can back up services that work), install the ACS on a new Windows 2003 server, and then restore. You can use CSUtil to many types of exports and operations as well.

If you manage to deal with the problem or not, you should speak with the person who is responsible for making backups of your servers and make sure that something like this was coming once again that you can have a quick fix during a maintenance window.

Tags: Cisco Security

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    tenBacklog = 0, LingerTimeout = 1, BufferPoolIn = BufferPool (BufferSize = 2KB, BufferType = DIRECT, capacity = unlimited), BufferPoolOut = BufferPool (BufferSize = 2KB, Buffe
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    at com.tangosol.coherence.component.util.daemon.queueProcessor.service.Peer.closeChannel(Peer.CDB:18)
    at com.tangosol.coherence.component.util.daemon.queueProcessor.service.Peer.closeChannel(Peer.CDB:1)
    at com.tangosol.coherence.component.net.extend.Channel.close(Channel.CDB:20)
    at com.tangosol.coherence.component.net.extend.Channel.close(Channel.CDB:1)
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    at com.tangosol.coherence.component.util.daemon.queueProcessor.Service.waitAcceptingClients(Service.CDB:12)
    at com.tangosol.coherence.component.net.extend.Channel.request(Channel.CDB:10)
    at com.tangosol.coherence.component.net.extend.Channel.request(Channel.CDB:1)
    at com.tangosol.coherence.component.util.daemon.queueProcessor.service.Peer.closeChannel(Peer.CDB:18)
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    at com.tangosol.coherence.component.net.extend.Channel.close(Channel.CDB:20)
    at com.tangosol.coherence.component.net.extend.Channel.close(Channel.CDB:1)
    at com.tangosol.coherence.component.net.extend.proxy.NamedCacheProxy.run(NamedCacheProxy.CDB:30)
    at java.lang.Thread.run(Thread.java:619)

    Published by: Anand Gupta on December 4, 2009 17:10

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    Kind regards

    David

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