Cloud creative apps, still see old apps, not recognize believes that some are trials.

Hi, I'm a long-time Adobe user and use these products every day in my professional life. A bit of information on my system - Mac Pro OS x 10.7.5. At the time of the CC, 2014 update some strange things started happening. First, the apps that I had uninstalled via programs uninstall in the utility folder are being recognized and updated through the application of office creative cloud, in the second place, some applications are playing "Trial Expired" when they are full versions, including some that I used in the last hour. Thirdly and above all, the Adobe Exchange Panel recognizes not all applications at all, so installation of Plugins is impossible.

An easy solution for me would be to use the time I have today to save my settings, uninstall everything and start all over again. That's fine with me. My question is, if I do this, is there other files, I should target? I mean, there records that might be hard to find inside my Library/Application settings, preferences, Caches, etc. to keep the information of the old installation and avoid that fixed the problem.


Let me know what you think. I will provide any system or any other information you need.

Hi PeterJohnJoseph,

Please visit: CC Office lists the applications as "up to date" when it is not installed

Please come back if the problem persists.

Thank you

Atul Saini

Tags: Adobe

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