Cloud creative photography plan - payment

I missed automatic payment - because it doesn't have enough money on the credit card. How can I pay now for the renewal of the subscription?

Please see the information here:

FAQ: How do I change my payment information?

FAQ: How to renew or restart my membership?

FAQ: How to contact Adobe for support?

Tags: Adobe

Similar Questions

  • Serial number Lightroom cloud Creative photography Plan

    Hello

    I bought a creative photography Cloud plan in order to have a permanent access and use Lightroom. Where can I find my serial number Lightroom so I can activate the product beyond the 20 day of the trial, please? Thank you.

    Cloud subscriptions do not use serial numbers... and a subscription is not 'permanent', because it works only as long as you keep paying the monthly fee

    Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

    -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

    -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  • Cloud creative photography plan will no longer work after El captain

    Plan of creative of cloud photography for a year, but after upgrade from Mac OS X El Capitan, I stayed with corrupted photoshop and bright room has disappeared from my iMac, Adobe creative cloud app advised to uninstall and then reinstall the two programs I've done, I can not reinstall like cloud creative desk top applications saying Photoshop is up-to-date and Lightroom is waiting , so I'm stuck I can not re download a program or anything to reinstall the program

    [Duplicate message deleted... post the same question more than once is confusing... MOD]

    [This is an open forum, not a direct line to Adobe support... you have to wait a response]

    The main concern is the statement: "": Photoshop is up-to-date and Lightroom is pending ".

    For this error, follow it please:

    CC desktop applications 'updated' lists when it is not installed

    Then, you can use the direct download link:

    Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools

    2015 all updates of Adobe CC: Direct for Windows download links | ProDesignTools

    Read the Notes carefully before downloading.

    Concerning

    Stéphane

  • last buy and pay creative photography plan cloud. When I open lightroom I get a warning message indicating that Lightroom will open with reduced functionality, you get a subscription to continue using lightroom. But I already bought! I do not k

    last buy and pay creative photography plan cloud. When I open lightroom I get a warning message indicating that Lightroom will open with reduced functionality, you get a subscription to continue using lightroom. But I already bought! I don't know what to do! In his time, that was my trial, which appears as outdated... Can someone help me? Thank you!

    Please see:

    FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

    It would be a good idea to also check your system against the minimum requirements:

    FAQ: What are the system requirements for the desktop creative cloud application and every creative application of Cloud?

  • I want to talk to cancel now.  I want to buy photoshop not creative photography plan Cloud (one year).

    I want to talk to cancel now.  I want to buy photoshop not creative photography plan Cloud (one year).

    Cancel your subscriptiob whack cs6.

    Cancel your membership creative cloud

    Creative Suite 6

  • I changed the creative editing Cloud student and teacher for creative photography plan cloud 21 may 2015 that nothing seems to have changed.  My lightroom is the old version, trying to load LR - 6.  When I log on in Photoshop, I get error message tha

    I changed the creative editing Cloud student and teacher for creative photography plan cloud 21 may 2015 that nothing seems to have changed.  My Lightroom is the old version, trying to load LR - 6.  When I sign in Photoshop, I get an error message that my account is not found. (Because I cancelled it and joined CC?).   I keep going in circles.

    Now better contact Adobe technical support, they can access your computer remotely and fix the problem.

    Click on the button still need help and select the Chat option:

    https://helpx.Adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing-activation_stillNeedHelp

    or

    Contact the customer service

  • Adobe Bridge comes with creative photography Plan Cloud?

    Adobe Bridge comes with creative photography Plan Cloud?

    Yes, you can install the bridge CC as a separate application if you have creative clouds (which comes with the Plan of photography).

  • I'm going to buy Cloud creative photography that includes Photoshop, Lightroom and more. €12,29 / month including TAX. I wonder, therefore, done "and more" include Adobe Bridge as well? Also, I'll be able to use Lightroom on both my PC and laptop?

    I'm going to buy Cloud creative photography that includes Photoshop, Lightroom and more. €12,29 / month including TAX. I wonder, therefore, done "and more" include Adobe Bridge as well? Also, I'll be able to use Lightroom on both my PC and laptop?

    Yes Adobe Bridge is included and you can install programs on several systems, but only the two systems can be "activated" at a time. More details here:

    Differences between Photoshop and creative photography programs Cloud

    Adobe Photoshop CC / Common Questions

  • I have a "Cloud creative photography" acount with PH and Lightroom. How to enlarge this to also have player RC?

    Hello. I am Mac user and I would also buy a subscription to Adobe Reader RC.

    But there is no option to create a second account or to enlarge the list of software to choose a software more per month.

    Anyway, finally offer now a Test-Abo "Cloud creative photography" at the best prices.

    Can I cancel my subscription running and make one for Adobe Reader RC as well as reduction?

    Thanks for feedback

    Steffen / Belgium

    Hi Steffen,

    If it's the DC of Acrobat Reader (free Version). You can download from the link below:

    Adobe Acrobat Reader DC install for all versions

    If you do not want to install Acrobat Pro DC. You can try it for 30 days:

    Download Adobe Acrobat free trial | Acrobat Pro DC

    You can also subscribe to Acrobat Pro DC link above.

    No need to cancel your current subscription. You can buy it with the same email address.

    Concerning

    Megha Rawat

  • Plan of cloud creative photography: Photoshop starts. Lightroom only. No splash screen

    I have the plan of creative photography of cloud since April 2015. Everything worked fine, then one day, a few months ago, I started not to be able to launch Ligthroom more.

    Symptoms:

    -When I double click the Ligthroom icon on my desktop or when I try to run from the app dnuee, nothing happens. No splash screen, nothing.

    -Note that launch Photoshop well

    In: PC / Windows 10

    I already spent several hours on the subject.

    Here's what I did:

    -disconnection / connected from dnuee, with or without restarting the computer between == > unsuccessfully

    -Rename SLCache and SLstore == > unsuccessfully

    -Uninstall EVERYTHING (all adobe applications on my computer, same cloud Creative, player, air, flash. EVERYTHING). A ran a registry cleaner. Restarted. Reinstalled from scratch, from creative cloud. == > without success. Lightroom does not start. Photoshop does.

    If I look at amt3.log, it says that it cannot find a license:

    02/07/16 10:18:49:211 | [INFO] |  |  |  | uiswitch |  |  | 8376 | Launched
    02/07/16 10:18:49:211 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [AdobeUpdaterCodeV2] in hive [{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}] in master : 10
    02/07/16 10:18:49:211 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [AdobeUpdaterCodeV2] in hive [{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}] in master : 10
    02/07/16 10:18:49:211 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [Updates] in hive [{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}] in master : 10
    02/07/16 10:18:49:211 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [Updates] in hive [{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}] in master : 10
    02/07/16 10:18:49:211 | [WARN] |  |  |  | AUMService |  |  | 8376 | config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    02/07/16 10:18:49:211 | [DEBUG] |  |  |  | ServiceLoader |  |  | 8376 | looking for library C:\Program Files\Adobe\Adobe Lightroom\updaternotifications.dll
    02/07/16 10:18:49:211 | [DEBUG] |  |  |  | ServiceLoader |  |  | 8376 | Found library C:\Program Files\Adobe\Adobe Lightroom\updaternotifications.dll
    02/07/16 10:18:49:211 | [INFO] |  |  |  | AUMService |  |  | 8376 | IsUpdaterEnabled call
    02/07/16 10:18:49:227 | [INFO] |  |  |  | AUMService |  |  | 8376 | IsUpdaterEnabled call succeeded
    02/07/16 10:18:49:227 | [INFO] |  |  |  | AUMService |  |  | 8376 | Notifications Release call
    02/07/16 10:18:49:227 | [INFO] |  |  |  | AUMService |  |  | 8376 | Notifications Release call succeeded
    02/07/16 10:18:49:231 | [INFO] |  |  |  | ALM |  |  | 8376 | _info_: Deactivation menu is enabled
    02/07/16 10:18:49:233 | [INFO] |  |  |  | ALM |  |  | 8376 | _info_: Deactivation menu is enabled
    02/07/16 10:18:49:237 | [INFO] |  |  |  | AMT |  |  | 8376 | Completed Launch Workflow successfully.
    02/07/16 10:18:49:237 | [INFO] |  |  |  | AMT |  |  | 8376 | Checking client features against cache.
    02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature LightRoom_Mini 6.0 is licensed (was licensed).
    02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature LightRoom_Base 6.0 is licensed (was licensed).
    02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature AMT_RESIDUAL_MODE 1.0 is unlicensed (was unlicensed).
    02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature AMT_SUBSCRIPTION 6.0 is licensed (was licensed).
    02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature AMT_SUBSCRIPTION 7.0 is unlicensed (was unlicensed).
    02/07/16 10:18:49:237 | [INFO] |  |  |  | AMT |  |  | 8376 | Validating client product info against cache.
    02/07/16 10:18:49:237 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [ExpirationDate] in hive [V7{}Lightroom-6-Win-GM] in master : 10
    02/07/16 10:18:49:237 | [INFO] |  |  |  | AMT |  |  | 8376 | Remaining duration changed from (was -1, now 10251672).
    02/07/16 10:18:49:238 | [INFO] |  |  |  | AMT |  |  | 8376 | Starting Data Collection for SWTag_Init()
    02/07/16 10:18:49:238 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() productCanonicalLEID = V7{}Lightroom-6-Win-GM;outMappedLEID =  V7{}PhotoshopLRCC-1.0-Win-GM, unused = V7{}PhotoshopLRCC-1.0-Win-GM
    02/07/16 10:18:49:238 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() productPayloadCode = {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D};driverPayloadCode =  {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}
    02/07/16 10:18:49:238 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | Failed to read value for key [EPIC_APP_713] in hive [V7{}PhotoshopLRCC-1.0-Win-GM] from master : 5
    02/07/16 10:18:49:238 | [INFO] |  |  |  | AMT |  |  | 8376 | SWTag_Init() Tags Arguments Adobe Lightroom; V7{}PhotoshopLRCC-1.0-Win-GM; MUL
    02/07/16 10:18:49:240 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() License Status = activated
    02/07/16 10:18:49:240 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() Tags 960409245187929103853342; 1.0; RETAIL
    02/07/16 10:18:49:240 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() Product Version 1; 0
    02/07/16 10:18:49:240 | [INFO] |  |  |  | AMT |  |  | 8376 | AMT: Product License Validated.
    02/07/16 10:18:49:240 | [INFO] |  |  |  | performance |  |  | 8376 | AMTValidateProductLicense took 78.361885 ms
    02/07/16 10:18:49:240 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [ExpirationDate] in hive [V7{}Lightroom-6-Win-GM] in master : 10
    02/07/16 10:18:49:240 | [INFO] |  |  |  | SLCoreService |  |  | 8376 | Query license: type = 5, duration = 119 days, remaining = 118 day(s) 56472 seconds.
    02/07/16 10:18:49:240 | [ERROR] |  |  |  | SLCoreService |  |  | 8376 | No value for key [Extended_License_Type] in user dictionary.
    02/07/16 10:18:49:240 | [ERROR] |  |  |  | SLCoreService |  |  | 8376 | No value for key [EXCEPTION_TYPE] in user dictionary.
    02/07/16 10:18:49:240 | [INFO] |  |  |  | performance |  |  | 8376 | AMTObtainRunningLicenseRecord took 0.140389 ms
    
    

    Help would be very appreciated.

    Thanks in advance

    This message was edited by: Guillaume Normand added PC / Windows 10

    Has managed to solve this problem by downloading Microsoft Visual C++ Redistributable 2012 and using the 'repair' option.

    Thanks go to another user on this thread Re: does not start Lightroom CC

  • Creative photography plan cloud contains the full version of photoshop including texturing 3d model?

    I wonder if the plan of creative photography cloud contains the full version of photoshop including texturing 3d model?

    Jacob is the full version.

    The decline in prices compared to the composition unique app are due to the cloud storage space that is 2 GB.

  • Photoshop Creative Cloud vs Cloud Creative Photography

    I use photoshop CC2014 right now, but see there is also a Photoshop + Lightroom CC app, called photography,

    Which is cheaper?

    What are the pro and cons of spend my membership to photography?

    Hi jangitanes

    You can see the differences between Photoshop app simple plan & plan CC photography here: help Photoshop | Differences between Photoshop and creative photography programs Cloud

    I hope this helps.

    Thank you

    Bev

  • I JUST PAID A CLOUD CREATIVE LICENSE AND PAYMENT DOES NOT APPEAR ON MY ACCOUNT!

    I paid for a license of creative cloud, the number of payment is:

    10042714459


    My credit card has been charged, and this license does not appear on my account. Several times I chatted with support and nothing happened, I think that Adobe has stolen my money. Please I need an answer as soon as POSSIBLE!


    My Adobe ID is: deleted personal information >

    Is the latest issue of frequency: 0215717942


    Thanks for your help.


    Alejandro

    Post edited by: Ani * Adobe

    Hello

    Your order has been cancelled and refunded. Invite you to place a new order and it should work.

    ^ Ani

  • Cloud creative photography purchased but the trial version

    Hello

    I bought creative cloud of photography, but also, she says well photoshop and lightroom are in trial version. Can you help me, please?

    Thank you

    Cloud creative support chat (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  • Creative photography plan Cloud

    I have a subscription to this plan which my partner and I use it for post-processing of our digital photos.

    Is it possible to install and run on more than one machine, as it is currently only on my laptop?

    If my girlfriend wants to use it on his cell phone, do we have to pay the price of the full subscription for it?

    Or is there a cheaper alternative to allow us to use the account on more than one machine?

    Thanks for any help you can give me.

    Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

    -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

    -Windows or Mac has no importance... 2 on the same operating system or 1 on each

    -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

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