Cloud creative photography purchased but the trial version

Similar Questions

• I bought creative photography cloud and I managed to install Lightroom, but I am unable to install Photoshop (which must be included in the package) - the question is that, in the creative menu cloud app PS is always the trial version (which will be ex

  I bought creative photography cloud and I managed to install Lightroom, but I am unable to install Photoshop (which must be included in the package) - the problem is that in the creative menu cloud soft PS is always the trial version (which ends in 3 days) and the only option is to click on the 'buy now '. How can I download the full version of PS cc?

  Hi filippof9777091

  Please try the following steps to resolve this problem:

  1. Rename the folder SLCache in SLCacheold, present at the following location:

  Windows: C:\Program Files (x 86) \Common Files\Adobe

  Mac: System/Library/Application Support / Adobe

  2. Rename SLStore file toSLStoreold, present at the following location:

  Windows: C:\ProgramData\Adobe

  Mac: System/Library/Application Support / Adobe

  3 Rename the OOBE OOBEOLD folder

  Windows : C:\Users\User name\AppData\Local\Adobe

  MAC: ~/Library/Application Support/Adobe

  Later, please try: connect and disconnect activate Cloud Creative applications

  Kind regards

  Rahul

• I bought the thing only app for illustrator, but the creative cloud thing keeps giving me the trial version?

  AY yo I made a purchase plan only app to 200 per year and the darn creative cloud thing won't let me use the thing, I bought. It keeps giving me the trial version.

  It won't let me sign up or the license of the thing for nothing.

  The trial and the actual application are the same, they use your license.

  You have already subscribed.

  Check the details of your account on Adobe.com to see if the active subscription will appear.

  Sign in to creative cloud with the SAME Adobe ID (what is essential, since it is the only way for her).

  If this still does ' t help, let us know what is happening, including error messages.

• Microsoft research why 2008 - I purchased the software and downloaded, but the trial version, is still on the photos

  I just bought the software and downloaded, but the trail version still appears on the pictures. How can I do that, go away?

  Hi RicShearer,

  Please post your request in the forums of Microsoft Research why using the link below.

  http://community.research.Microsoft.com/forums/107.aspx

• Installation HAVE with account of Cloud Creative - said even of the trial.

  When I try to activate my THROUGH my acct CC he still thinks that it is a trial version. I have a CC $49.99 annual plan, so I can use HAVE too?

  Thank you.

  Stephlwells it is likely that there is a connection error between your computer and our activation server.  Please see Sign in, activation or connection errors. CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for more information on how to solve the connection failure.

• I created an adobe account and I am currently trying to install creative cloud to be able to try the trial version of photoshop and lightroom, however I can get insofar as the process of checking e-mail and adobe is sending the e-mail to my nephews one em

  I created an adobe account and I am currently trying to install creative cloud in order to try the trial version of photoshop and lightroom, but I can't get insofar as the process of checking e-mail and adobe is sending the e-mail to my email from hotmail to nephews who is not associated with this account.  He used my iMac in November but I only created this adobe account this week.  His e-mail address is not linked to this account anyway... help.  I really need to try out photoshop and lightroom and do not want to buy the monthly where the same problems occurs.  Thanks in advance.

  > He used my iMac in November

  What you need to do is to get him to sign with the cloud on your computer, uninstall and clean all Adobe, then login with your account

  Disconnect the TWO accounts... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to YOUR account... Reinstall

• I just paid the plan of creative photography Cloud but it is said that Im using the trial version and I have to pay for it, but I received the confirmation email of the payment, what should I do?

  I don't know what to do, I paid the plan, I received the payment confirmation email, but when I opened the app, it says I have to pay for it again, as it did not work, if I have to use the trial version, what do I do?

  Hi Juliana,

  I see an active subscription under your account, and it is to show only enabled on a machine.

  Please confirm if the issue is resolved?

  Kind regards

  Akshay

• Bought and installed Adobe Creative Cloud, but I only get the trial version.

  I bought the pack of €60 / month. Installed Photoshop, Illustrator and Indesign, but it began in a trial version. (Thought it was normal for the first day, as long as my payment would be to accept) Now, I left for a few days and I'm still in evaluation mode. When you click the icon of CC next to the PS, HAVE fr ID it is a BUY button NOW? When you click on the my account Abobe said that I already bought it. And yes I bought it already, but why am I still in a trial version?... I have already received an invoice with the amount I paid, so normally I would have the right to use the applications.

  Additional information:

  Purchased with VISA and installed on a Macbook PRO.

  Restarted several times, but no improvement, still the trial version.

  Does anyone else have this problem?

  Thank you

  A.

  Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html

  log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  If you check your subscription and the foregoing, sign-out/check-in fails, then follow the suggestion of message 1.

• How to convert the Trial Versions of the creative cloud 2015 if purchased version I already paid?

  I have the trial versions of some creative cloud applications and have already bought Creative Cloud 2015.  I want to convert trial versions of my versions purchased before they expire.  How can I do that without going through the process again?  I clicked 'buy now' as told me the steps, but I already went through this process...

  Hi Dani,

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• I wanted to install the trial version of indesign creative cloud cc. and sucsessfull. but when I want to run the program it just a massage of error: Error 11. I tried many things on aldready support center, but there is no s

  I wanted to install the trial version of indesign creative cloud cc. and sucsessfull. but when I want to run the program it just a massage of error: Error 11. I tried a lot about aldready support center, but there is no solution. Can you help me?

  Hi Ninat43034799,

  Please uninstall InDesign CC to your machine using the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  After that, reinstall the product of your creative cloud desktop application.

  Let us know if this was helpful, waiting for your response.

• Hi, I have bought LR6 and installed cloud creative ok, but when you go to installation of Lr, it allows only one installation of the trial version, the other options are to buy. I expect that when I pay 129 euros for the LR I can install it easily and not

  I bought LR6 and installed cloud creative ok, but when you go to installation of Lr, it allows only one installation of the trial version, the other options are to buy.

  Serialize Lightroom trial to activate like Lightroom 6 CC

  https://helpx.Adobe.com/Lightroom/KB/serialize-Lightroom-CC-trial-to-activate-as-Lightroom - 6.html

• I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I'm not sure what I'm supposed

  I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I don't know what I have to do. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Thank you for your help.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Download yesterday the creative cloud for the first time that they offer me the trial version to be considered for Ps and Lr, but Lr tell my trial period has expired what can I do?

  Download yesterday the creative cloud for the first time that they offer me the trial version to be considered for Ps and Lr, but Lr tell my trial period has expired what can I do?

  There is nothing easy to do on this computer, https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  You can use the test on another computer.

• I downloaded the trial version of Adobe Premiere, but I can't open in programs, also in the creative cloud. How can I open it?

  I downloaded the trial version of Adobe Premiere, but I can't open in programs, also in the creative cloud. How can I open it?

  You MUST have a 64-bit computer and operating system... What is your computer?

  -Programs are supposed TO not view or download if they are not installed on your computer

  MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

• activate my membership and paid for it as well, but the creative cloud app shows only the trial versions of the programs? What does that mean? Cause I followed the installation steps, and when I try again it says my installation code has already been

  I activated my subscription and paid for it as well, but the creative application cloud shows only the trial versions of the programs? What does that mean? Cause I followed the installation steps, and when I try again it says my installation code has already been activated?...

  Kindly Contact customer and details of payment verified. [Make sure that you are connected to the Web site with the valid Adobe ID under which the product is licensed].