Code error 19, configuration information is incomplete or damaged. DVD player does not work.

Similar Questions

• DVD player does not work error code 36 please help

  I have a computer toshiba laptop satellite my dvd rom is not working, it does not give me the error code 36

  Hello

  In addition to the BIOS settings the player himself could have problems.

  -------------

  This instrument requires a PCI interrupt but is configured for an ISA interrupt (or vice versa).
  Please use the computer's system setup program to reconfigure the interrupt for this device.
  (Code 36)

  Interrupt request (IRQ) translation failed.

  Try to use the BIOS Setup tool to change the settings for IRQ reservations (if such options exist). The BIOS can have options to reserve certain IRQS for interconnection of peripheral components (PCI) or ISA devices. For more information about changing the BIOS settings, see the documentation for the hardware.

  On the tab General properties of the device, click Troubleshoot to start the Troubleshooting Wizard.

  --------------------------------

  Check with Toshiba support

  Toshiba - Contacts
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

  Toshiba - drivers - access your model
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Toshiba - Support
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

  Toshiba - Forums
  http://laptopforums.Toshiba.com/

  ===========

  If you have problems after checking the BIOS settings:

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• On Satellite L500D DVD player does not work - Code 39

  my dvd driver does not work it says driver may be corrupted or missing (code 39) I got it 3 days new

  read here:

  http://APS2.toshiba-tro.de/KB0/TSB7801XL0000R01.htm

• My DVD player does not work and all the information I can find is "this device does not work correctly.

  Hi, I have Windows Vista and I use a computer laptop Dell studio. When I insert a disc into my CD/DVD drive, the drive spins and it looks like it is about to start and makes the same noise start several times and then just stops. My computer does not record that there is a disc there. If I double click on the DVD drive in 'My computer' it ejects my disc and says "insert the disc in drive E".

  I went on the 'repair' Microsoft online scanner and it told me that there is a problem, but he can fix it. In Device Manager, under CD/DVD-ROM readers I have Optiarc DVD +-RW AD - 7640S. Under device status - general - properties, it says "this device does not work correctly. He also says that I have the updated driver.

  I even uninstalled the driver as a last resort and then restarted my computer. It reinstalled the driver for me, but there was no change. Please help me!

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry
  entries that do not fix the resolution of problems and those who "could" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys in my opinion, are those in question - for the CD/DVD drive of course subkeys as
  There will be other subkeys in these keys. Do not forget to ask involved specific keys as well as the
  Parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• recorder/CD player, dvd player does not work, error code 19

  The information I get from the resolution of the problems, says the device driver cannot be resolved.  What should I do?

  Try following the steps under "Windows 7 or Windows Vista" in the MS KB article:

  http://support.Microsoft.com/kb/982116

  These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

  Create a System Restore Point beforehand and restart the computer later.

• CD/DVD drive does not work error Code 19 a dI have tried all the solutions of correction that I can find.

  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.

  I tried Mr. Fixit, and I still keep getting the same message again and again... It was working fine, less then a month ago.

  Hello

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Please make all underneath the same if you've done it before as it's often the total of the process which
  solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.

  Normally the above will solve this problem if not work your way down through them, even if you
  done before.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  --------------------------------------------------------------------------------------

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• try to do an update and it gives me an error code 80240016 and when i run Microsoft solve this trobuleshooter it does not work and tells me an occure\red error.

  try to do an update and it gives me an error code 80240016 and when i run Microsoft solve this trobuleshooter it does not work and tells me an occure\red error. How can I fix it?

  Hello

  1. what patch did you try?
  2. update you are trying to install?

  Method 1:
  You can follow the steps in troubleshooting this article and check:
  Problems with installing updates
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

  Method 2:
  You can also try the steps from the link:
  Windows Update, error 80240016
  Error message when you try to install the updates on the Windows Update Web site or the Microsoft Update Web site: "0 x 80240016.
  http://support.Microsoft.com/kb/957307

  Method 3:
  You can also perform a clean boot, and then try to install and check.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the Knowledge Base article.

• Media Player Windows Media Player does not work. no error message. nothing at all

  Windows media player will not work. no error messages have nothing at all. its like iff, it does not exsist

  Hello

  1 did you changes to the computer before the show?

  2. what version of Windows you use?

  3. what version of Windows media player you are using?

  4 when was the last time you were able to access the drive Windows media?

   
   
  Provide more information about the issue so that we can better help you.

• MSG for error ProgramFiles\SearchExtensions\Client.exe & Avira does not update & Adobe Flash Player does not work

  Hello.  My computer is running XP.  My cpu is Intel Core 2 Duo processor.  Sometimes I use Firefox and Chrome.

  At startup, there is always a prompt that shows "C:\Program Extensions\Client.exe Search make sure that you type the word correctly and try again".  With it, there is a white rectangular black box with label on top "C:\WINDOWS\System32\svchost.exe.  With her, I also noticed my antivirus Avira will be not updated.  It says "Your PC does not work properly", and when I click on "Difficult problem", it says "error" and does not always update.  And with her also, I can't update Adobe Flash Player.  It downloads, and then when I click "Run", he always says 'error' could not retrieve the data it needs.

  I tried to uninstall and install new Avira, and it's always the same problem.  I am also afraid that I can't watch my favorite videos from YT because it requires an update to Adobe Flash Player.

  I searched the internet for problems Client.exe and svchost.exe, and in one of the answers with Client.exe and taskeng.exe problems microsoft, I tried to follow somehow solutions step by step.  They require that you are looking for a task scheduler or folder tasks and I discovered my computer is not all that.  Any Scheduler task and in System32, no task folder.  Because you need to search for files with "rocket" in there and delete it.  Others find it useful.  I don't know if this is the case even with my computer.

  I also try to do a system restore.  He has yet to eliminate the prompt error Client.exe and svchost.exe.  After I did, there is a message box that says "Avira CCPLG. XML file is missing.  I searched the internet, but nowhere, you can download this missing file.

  I hope that my computer has no need of a reformat.  I hate reformatting.  Also, what is ADWCleaner?  Is it advisable?

  Help.  I need "simple" solutions  If you have any other questions regarding this problem, please bear with me, because I'm not a techie.  Hope that everyone out there can help me.

  Thank you.

  Oh Yes...

  Looking at a different Google search results, in addition to deleting "rocket"-oriented tasks, they mention using Autoruns to delete any "rocket" focused on the startup items that you may have:

  https://www.YouTube.com/watch?v=mKchQdXjuPA

  It is a good idea and you can get Autoruns here:

  https://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx

  Autoruns is the program Windows msconfig on steroids.

  Just download it, unzip it in our office or somewhere you can find it, run Autoruns.exe, enlarge the window, you can see everything and wait until it finishes populating the list of entries.

  When the Autoruns is finished scanning your system, it will say "Ready" in the lower left corner.  Autoruns can be a little intimidating to first if you have never seen it before because it displays a lot of information.  You are really interested only a few sections.

  Look at everything and log tabs and you can also see your scheduled tasks.  You can also click on the "Find" button (looks like binoculars) and looking for something to do with the 'rocket', and delete them. "."

  The items that appear in a color shrimpy came not "signed" with third party programs, that you have installed, and are not usually a problem.  The manufacturer just didn't "sign" their files properly.

  The items that appear in a yellow color are the entries that point to a file, the path, the place that doesn't exist so that they are a bit suspicious because they probably don't make sense more.  I usually just delete those yellow, but sometimes they come back.

  Autoruns does not install anything on your system - it just runs on request, so you can keep around or remove it when you're done (nothing to uninstall).

• HP Envy 15 t-3200-dvd player does not, code 19

  Hi, I just signed up get this question. I'm 15, I had a year ago, but the dvd - rom drive does not work.  Whenever I inserted a dvd, the drive would go, but it would not be displayed in the Explorer. I went to Device Manager and it says that the registry is incomplete or damaged (code 19). I can't find the driver on the hp support forums, but couldn't find the driver, the model of the drive is a "hp DVDRAM GS30N". Any help?

  Hello

  Try to follow the procedure at the title of the subheading "Let fix me it myself" (to half way down the page) on the link below to delete the upper and lower filters and see if that helps the issue.

  http://support.Microsoft.com/kb/982116

  Kind regards

  DP - K

• Satellite 2430: CD/DVD drive does not work - i/o error

  Hello all Toshiba people.i have recently bought a Toshiba Satellite 2430 for a very good price. One thing the carpet * a DVD - ram Uj - 810 drive does not work when I put in any type of cd or dvd, I get this error
  F:\ is not accessible.
  The request could not be performed because of an i/o error.

  I talked to my local computer Wizz and does everything that he suggested to the letter and still the same problem. He suggested updating the bios drivers and the only way to do that is on a disk drive that she cannot take the an or a CD or dvd drive is not working. Can you please help me!

  Begging you a lot
  Michael Borger

  In my view BIOS update will not change.
  I assume that the reader has worked in the past with the same BIOS version
  It is a drive hardware problem or some registry keys are corrupt.

  I think that it s a hardware malfunction may be a matter of lenses.
  But try this;
  Remove the drive from Device Manager and shut the laptop computer. After restarting again the operating system should recognize the drive again. Then you can check the functionality.

  Otherwise, you can remove the disk from the laptop, and then start the laptop without the drive. Then stop the laptop, put the drive in the notebook and start over.
  The firmware should again loads.

  But if these procedures help t, I don t see it differently as for replace the drive

• Errors appear in the profile of host and Adobe reader does not work, but works fine in profile comments?

  Errors appear in the profile of the host, but nobody else. Problems with the bar side in the profile of the host, but box for comments function profile works very well. Adobe reader software also works at the end of comments, but does not work in the profile of the host...

  You probably have a corrupt user profile.

  This article gives instructions on how to deal with it.

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

• CD/DVD drive does not work. Error code: 39

  Original title: CD/DVD, HELP! Help! Help!  PLEASE, I BEG YOU!

  My CD/DVD drive is not reading any CD that is placed in it.  It allows you to work just fine now nothing at all, it's not same playiing or read the installation CD "s provided with the system and they are all scans CD that came with the computer when I bought it."  I am even unable to reinstall the drivers or anything else that I've seen a code # 39, I have no idea what it means.  I have never added any hardware, I installed my old program of words on this computer which is my original windows xp, but when I installed it it never gave me any problems.

  I NEED HELP, HELP AND HELPS TO SOLVE THIS PROBLEM, IT'S THE SECOND TIME I CAME TO YOUR SITE, AND I HAVE NOT RECEIVED ANY ASSISTANCE, I'M TRYING A SECOND TIME!  Help! Help! Help! PLEASE!

  Hello

  What happens when you try to reinstall the drivers? You receive an error message?

  Step 1: Run the fix it tool in the following article and check.

  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  Step 2: Perform the System Restore to the date where the CD/DVD drive was working fine.

• DVD player does not appear error - the driver may be corrupted or missing. Code 39, fix the driver installation fails, virtual drives don't work - same results if the material under tension

  Original title: drive does not appear, difficulty he pilot installation fails, virtual drives don't work - same results if the material under tension

  A few weeks ago, as my two DVD players (the two Samsung Lightscribe SH-S223Q of) disappeared after a repair installed, I did for the other problems (not sure if it was directly after installation because I don't notice it right away, but it was no doubt). In Device Manager, it gives the message:

  "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »

  I tried the Microsoft Fix It tool (Mats_Run.dvd.exe) that detects the problem and says "Install device driver" in a popup, but then he says "software device driver failed to installed. At the end it says under the issue, the "CD/DVD drive is not detected" and the status of Fix 'not set '. Note that, when I boot from another hard drive (with Vista 64 on it installed from the same DVD, just a new installation) disks appear very well. Also I can boot from the drive as well.

  I can't do a repair installation, since it must initiate Windows, and I can't load the disc. I tried to update my BIOS but that has no effect.

  Recently I actually moved this hard drive to another one, with another brand of hard drive and all the rest. Just like before, if I boot from another hard drive (this one with Windows 7), the drive unit-a Optiarc AD-7230 s - looks and works, and I can also boot from the drive at startup. But since the drive hard as I want to use, the drive does not appear. Fix it, etc. Device Manager gives the same messages as before.

  I tried virtual drives - Daemon Tools Lite and Virtual Clonedrive. When I try to add virtual devices to help, nothing happens. The new drive will be displayed in the Manager of devices, but with the same error Code 39 as the real drive.

  What are my options at this point? How can I get the drive to appear or to fix my copy of Windows?

  I could solve this problem. I started in Ubuntu and deleted the existing cdrom.sys, cdrom.inf etc. files (as in Windows, they were protected and I couldn't delete them), then I copied the files from another installation of Vista I had on another hard drive. After having done that, I updated the drivers in device, disabled/enabled readers and readers management that presented themselves.

• CD/DVD drive does not work - error code 39 on Satellite A300

  Good evening.
  I have a problem with my Satellite A300.
  I can't get the drive to function.

  Device Manager indicates that the driver is current. But also says that it is corrupted "code 39".
  I tried to download the new Toshibas website drivers but they are all come as code 39 cannot install. First, I noticed that it was last night when I was installing Norton 360. I got the cd it worked once then nothing.

  Anyone ran across this before?
  Any help would be greatly appreciated.

  Hello

  I had the same problem and I found a solution here in the forum.
  The problem is that your Windows registry database is confused upward.

  You must first access the Device Manager and should remove the reader of CD/DVD from the list of devices.
  Second, he must start the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  Finally, restart the laptop and test the CD/DVD drive again!

  Good bye