Codec C40 - remote control / Touch Controller [a]

Hi all Experts TP,

I just bought a C40 and put in place. I have the "remote control" and "tactile controller", that are put in place normally and can

particularly well-run.

But who cannot work together, this means I plugged the 'remote control', then the controller 'touch' cannot be used and I plugged the controller 'Touch', then the 'remote control' cannot be used.

I can only use one or the other controls?

Hi Fai CHi,

Yes, you can use a single device at a time.

Best regards, Ahmad

Tags: Cisco Support

Similar Questions

  • Using the remote control in parallel and touch screen.

    Hello.

    Cisco TelePresence SX20 with firmware TC7.1.4.908e4a9 and has been synchronized with the touch screen. Can I use remote control when the touch screen is activated. Now the remote control is locked.

    Thank you to.

    Hello

    N ° when a codec is associated with a touch controller, it is not possible to use the remote control.

    You question No. 677 in link below

    http://www.Cisco.com/c/dam/en/us/TD/docs/Telepresence/endpoint/articles_doc/telepresence_endpoints_knowledge_base_articles.PDF

    BR Oleksandr

  • How to check the system configuration of the SX20 if the touch screen and the remote control does not work

    Hello friends, would like to know how can we access/check the system configuration of the SX20 if we not touch and remote control or they are not in working condition.

    I think that we can check this Switch interface, but unfortunately, I don't have access to the local switch right now.

    Hello

    option is to have access to the local switch and run "show cdp neighbors detail."

    or

    Connect the mobile to PC/computer LAN, run tftpd32 with affected DHCP pool. Then you can login to get the config.

    regds,

    Aman

  • Impossible to use the IR remote control after you install Touchpad

    I have a C40 that was used with the infrared remote control successfully for months. I recently installed a Touchpad plugging directly into the 2nd port eNet.  The software is underway at 6.2.0.  Immediately after that I have connected and started using the touchpad, it was noted that the unit no longer meets the IR remote.  The base of the camera flashes when ar buttons pressed on the IR distance indicating that the IR signal is received, but there is no response from the codec.  Is this a "feature"?  Can I use the remote and the touchpad?

    Hello

    Touch screen and remote control cannot work side by side. Once the touch screen is connected, it takes full control of the on-screen display, allowing no changes from the remote control. This is expected behavior.

    Hope that answers your question.

    Thank you

    Saint André
    Telepresence solutions group

  • Satellite A500-1EE - buy a remote control?

    Hello!

    I have actually A500-1EE. And I have a question: can I buy a remote for this PC? Because I don't have it with the laptop, and I'm going to try this feature too! Thus, the remote control also works with my model too?

    Sorry for the bad English.

    Sincerely: POLTERGeIST!

    Hello

    Toshiba A500 user manual provides information that some Satellite A500 models are included with the remote control of the slim waist.
    So I guess it would be possible to order a thin size or normal remote control of a unit of the A500.

    In this case, you should get in touch with a local ASP in your country!
    Then could provide more details and could help you order the controller to straight distance.

    Welcome them

  • How to disable the users access to the option 'Auto response' by remote control (SX20 TC7.3.3)

    Hi all

    I need to know how to disable or block the menu option 'Auto response' on the TV screen for users in version SX20 TC7.3.3, because even when I put "off auto answer mode" configurations by browser, users can change to "mode on ' on the remote control, I put the administrator password menu access by remote control with this comand : 'xCommand SystemUnit MenuPassword Set password' but the auto answer option menu, is turned off settings of the menu administrators.
    Any user can change the auto answer mode on or off. I don't know if I can hide this menu on TV option or set password!

    Thanks for help me!

    The only option to hide the user's preferences (ringtone, volume, language, date and time, etc.), it of if you have a Touch 8 or 10 with the codec.  If you use the remote control, there is no way to hide or restrict access to the settings.

    One option is video OSD LoginRequired, but who's going to stop anyone using endpoint unless they log in with a user name and PIN first, however this does not prevent access to one of the parameters once connected.

    The only options you have are trying to keep the disabled setting auto answer, but there is no way to keep off 100% of the time, see below:

    • Using a model of persistent configuration of the TMS, which will define auto answer OFF on a periodic basis.
    • Using the not persistent on the codec, configure endpoint configuration as you want, and then select this mode lock in this configuration.  Every time whenever the SX20 restarts, it will default to whatever the configuration was made in the time mode not persistent has been activated.
  • Remote control for EX60?

    Hi guys,.

    my contact want to know if you can use a RC instead of or next to the usually touchscreen on an EX60.

    Before ask you - I'm not able to say why he wants to use a RC.

    My idea was that we not a menu on the screen on the EX range - so it is probably not possible.

    I have also not found no clue in any documentation for the EX range to use a RC.

    I want to just make sure, that there are no hidden door back to use.

    Thank you and Bravo,

    Fabian

    Hey Fabian,.

    Yes, you would be able to use the remote control on the Ex90/Ex60. Please follow the steps below to activate:

    • To connect to the SSH/Telnet administrator
    • Run the following commands:
    • experimental xConfiguration SystemUnit MenuType: full
    • xConfiguration SystemUnit IrSensor: on

    Please keep in mind that it is disabled by default. In addition, if you have the touch screen connected, the remote control will not work. Please disconnect the touch screen and you should be able to use the remote control as soon as the codec detects that the touch panel disconnected.

    I use TC5.1.0 on my Ex90 and am able to access it. Please let me know if you face any issues.

    Kind regards

    Saint André

  • Windows 8 on HP TouchSmart IQ826t (including REMOTE CONTROL) successfully installed

    Here's the background.  I have a TouchSmart IQ826t running Windows 7.  I have installed on it, (same partition), Windows 8 RTM using a DVD.  The installation went without a hitch and Windows 8 is installed.  I've had two disappointments: 1) the possibilities of contact not only that it was very difficult to slide on the screen side and the only way to scroll from left to right was to use the scrollbar at the bottom of the screen.  (2) turner of the TV does not work, but I am hopeful that it will be the 26 Oct when Microsoft releases the Media Pack.

    Thus, the question that I continued to work on was the touch feature.  I came across an update from HP that I missed for Windows 7 called "NextWindow 1950 Touch Screen Driver Update", which was to improve the answer touch near the edges of the screen and resolved a problem of sensibility in the upper right of the screen.  I downloaded it, (sp49787.exe) and tried to install it.  He would not have installed.  However, the part "NextWindow 1950" of the title was a clue.  I have been looking on the NextWindow site last week and I remember seeing a driver Windows 8 touch screen on their Web site: http://www.nextwindow.com/nextwindow_support/Windows_8_Touch_Screen_Driver.html

    I took a chance and downloaded.  Before you try to install it, I created a new system in case restore point where and then installed.  The installation has maybe 4-5 minutes, but he reported that he managed.  Without having to reboot, I checked the tactile ability and WOW, it works now as my 7.5 Windows phone with lots of scrolling left and right as well as perfect sliding on the side of the screen!  Just to be safe, I restarted and everything works great!  Thus, it seems that the driver on the link above is the solution at least for my model.

    Chuck

    I found how to get the HP Remote to work with my IQ826t! I was reading something and it reminded me that I had never gone through the list of Services on this computer. I found a service that has been extinguished called, 'Human Interface Device Access. I changed the properties of it from manual to automatic. Rebooted and WOW, the remote will now control the Volume, Mute and other functions, he was ignorant. NOTE: Before I tried this service I also found a service called "HP Software Framework. It was also well manually. I changed it to auto - delayed, but I don't think that this has nothing to do with the question. First try the service of Human Interface. I rebooted several times and the remote control of the TV still works. YES!

  • Satellite X 200 - 15 K and problem remote control

    I installed windows 7 x 64 on my x 200-15 k and the remote control does not work.
    I installed a few irda drivers found on the download page of Toshiba X 200, but still nothing, and it does not show any device irda in device manager...

    Is - this remote controller only for windows Vista (originally on my computer when I bought)?

    Thank you
    Milos

    > I installed some drivers irda...
    Sorry, but you cannot use some drivers and later wonder if the remote control will not work correctly.
    I checked the Toshiba download page and drivers Win7 for Satellite X 200 PSPB9E are not available.

    So when you have appropriate Win7 drivers, we can discuss about the functionality of remote under Win7.
    All you can do now is to test it with the drivers for the 64 bit version of Vista and hope it will work...

  • Need remote control for Satellite A300 1NO

    Hello world!

    I would like to buy a remote control for my satellite A300 1NO, but I have found no information on this tool.

    Most important, it's a remote controls exist for computers laptop toshiba?

    Thank you!
    PG

    Hello

    I started a similar thread about remote control on Satellite A300:
    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=37732

    If your laptop can be used with the remote control, you should get in touch with an authorized service provider. They sell all spare parts Toshiba and give you more information on this feature. :)

  • Satellite A500 - 14 H - remote control does not work

    I have a Satellite A500 - 14 H with the big remote control, but it doesn't work.
    Can someone help me?
    I installed the remote control manager, but no change. He still does not!

    I assume that you got your laptop with preinstalled operating system.
    Have you tested the feature with the parameters of this plant?

    Is remote controller completely dead or some functions do not work?

  • Sony Bravia 4 K Ultra HD model XBR-43X830C & remote control RCC-TX100U - don't pair / work! Help!

    I bought (via Internet) remote control Sony RMF-TX100U touch pad to pair upward with my Ultra model HD Bravia Sony 4K 43 '' TV XBR-43X830C, since the remote control of the touchpad does not come with this TV in particular. I followed all THE procedures of paved remote reset touch that is to remove the batteries, batteries, hold down the respective buttons and receive the flashing red light (twice) on the remote control, I did. Also, I did reset the TV rather than unplugging it. On television, I went to settings, remote and followed the onscreen but which are basically press and hold the Volume - button and then press the "microphone" button while continuing to hold down the key, - Volume for three seconds, remote pointed at the IR receiver TV. I did it over and over again and nothing happens! I find NO Google search solutions to this problem. Can anyone advise of alternatives to get this remote touchpad to play nice with my Sony TV? I'm assuming that this remote is COMPATIBLE with this particular set? Some say yes, some say no. Please advise. Any help will be greatly appreciated. Thank you in advance!

    Doc technical marketing for your TV on the Sony site.

    https://docs.Sony.com/release//specs/XBR43X830C_mksp.PDF

    Shows:

    Optional accessories

    Remote control Touchpad (RCC-TX100U)

    Cable MHL (DLC-MC20)

    Subwoofer (SWFBR100) wireless

    4 K Media Player (FMP - X 10 (for the USA. only))

    Should work.

    Try to make a power-pull reboot... turn TV off, draw power for a minute, plug in and restart.

    Put different batteries in the remote control.

    Try again.

    If it doesn't work, distance could be faulty.

  • Satellite A100-756 has finger print reader and remote control?

    My notebook there finger print id? The manual says it's but I can't and also it is supposed to be a remote with it but I've not seen a.

    Does anyone have any ideas?

    I'm sure that the textbooks said that these options are available on some models. If your laptop was original packed in and you have not found remote in the box of the situation is clearer: remote is not available for your model.

    In any case, I found info on the remote control to A100-756 and there is advice: remote controller not available.

  • Satellite P500-153 - need remote control for Windows Media Center

    I have a satellite P500-153, but without a remote mainenance (for housing expresscard).
    The suplier said I can buy it at the internetstore of toshiba, but I can't find a few anywhere!

    Maybe someone knows where I can get it or can give me the produktkey / the name of the remote maintenance.

    Hello

    As much as I know a few P500D Satellite P500 and X 500 series have been equipped with a remote control of size or a size slim (for express card slot) remote
    But as I said that some and not all units contains this remote.

    I think you should get in touch with a local ASP in your country.
    The authorized service provider could provide a compatible remote control.
    If this part is not in stock then the guys could order directly from Toshiba.

    Welcome them

  • Remote control and QAM

    Since I don't have a cable or anything, I get my HD channels by tuning a channel number plus a 1 a dash (or another number).  For example, my TV remote have a "dash" button so I can enter "21-1" for a local channel that is otherwise '12'.

    How can I enter a dashboard by using the USB TV remote?

    Since it is obvious that some HP people come to this site, I was able to find an answer to my own question and thought I would post it.

    First, the documentation provided on this site is not accurate, or at least updated, so based is not your assumptions about research you do.  Second, the new remote control has a touch with the asterisk (Star) combination, and point at the bottom left like on a phone keypad.  If you scan channel brought in channels that have a point (or on my other TVs a dash), which is the key that you will use to get to the station.

    Reminder: You must be sure the scan station has identified the stations.  I had to do the sweep three times until I'm all.

Maybe you are looking for

  • Import media has stopped working

    All of a sudden my import media has stopped working.  I get the fine window, I select the video I want to import, the window closes, but the video does not matter.  Just before this happened he began to import some videos that I didn't, so I stopped

  • Need to buy speakers Satellite X 200 / X 205 harman-kardon

    Anyone know where I can find to buy the TOSHIBA X 200 or X 205 harman-kardon speakers (left + right + subwoofer)?And the black covers too... (without the Board of Directors 7 buttons) Help, please

  • Cannot log into account

    Hello, Skype community and everything I need technical assistance. For some reason I can't sign into my Skype account with my Skype name today. Skype for desktop PC says "we can not open Skype. You are already connected to this computer. Please log o

  • How can I get internet radio stations available on iTunes on Apple TV

    How can I get internet radio stations available on iTunes on Apple TV?

  • New Sony Walkman Z MP3 Android Player Review/issues

    Hey guys, I'm doing this thread to talk about some of the benefits and disadvantages of the new Walkman (NWZ-Z1050) Z pro. I pre-ordered the 16 gb version and I got it for about 6 days as the time of this post. PRO - it's a great MP3, the preamp and