Using the remote control in parallel and touch screen.

Hello.

Cisco TelePresence SX20 with firmware TC7.1.4.908e4a9 and has been synchronized with the touch screen. Can I use remote control when the touch screen is activated. Now the remote control is locked.

Thank you to.

Hello

N ° when a codec is associated with a touch controller, it is not possible to use the remote control.

You question No. 677 in link below

http://www.Cisco.com/c/dam/en/us/TD/docs/Telepresence/endpoint/articles_doc/telepresence_endpoints_knowledge_base_articles.PDF

BR Oleksandr

Tags: Cisco Support

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