Color themes does not refresh in Illustrator

Hello

I had this problem for a month now, has very poor adobe twitter help and specific color adobe forum. My color themes will not be updated in illustrator, if I click on refresh I just got the message "Unable to connect on the site of adobe color, you may be offline or the server may be busy".

I tried CC full reinstall, reinstall Illustrator, signed and out once million and removed the preferences. Nothing will correct this specific issue. Can someone please help me because it makes me crazy.

Hello

I came across the same problem, I noticed after upgrading CC 2015.

Question: The color themes have not swatches created in my themes of color.adobe.com (who has previously worked with CC 2014.

My solution was to publish each of my old themes because they were put before private. (Although private themes seem to work fine before, it seems that changes have been made? "I don't know, but it works now.)

(My themes Tab-Swatch Name-Info-Under actions, publish. On the explore tab, it should show under my published themes.  Update the color themes in the AI Panel).

Question: Old deleted themes appeared under control panel color themes.

Yet once, I went to color.adobe.com, under My explores themes published, I deleted my old color chart and updated my color themes in the Panel of the AI.

I hope that help, otherwise good luck.

Tags: Illustrator

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