OfficeJet 6000 E609n: One color (black) does not print

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• Black does not print HP OfficeJet 7000 E809a

  I have run all diagnostics (situation report printer, print heads, cleaning, alignment, etc.) and on each other colors print fine, but the black does NOT print. I also replaced the cartridge.

  This is the print head? How can I get this resolved so I can print again?

  Thank you!

  Hi people

  For the black does not print, see the links below. If the above steps do not resolve the problem, please let me know...

  Thank you

  Ciara

  Do not print in black

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/black-not-printing/m-p/2926025

  Solving the problems of print quality for the 7000 JO

  http://support.HP.com/us-en/document/c01758227

• OfficeJet 6500 has windows 7 Pro, does not print black

  Black is not printing, the colors are OK.    Changed the black cartridge for a new a (genuine HP!), no change.   Checked inserted cartridge etc OK.

  Tried to open the screen of the wizard to do the alignment, cleans the heads but had the same problem mentioned on another post, the assistant is beyond.

  Tried the update of the software 710z, but does not connect via USB.     I know that the cable is OK and printer, Windows gave the found new software message.

  Went to the HPPIW. EXE installation method, it is OK, but returned to 710f version.   Not cleaned heads and alignment no impression always on black background.     Tried the diagnosis HPPSdr who told me there is a problem of driver incompatibility.    Deleted the entry of control panel of configuration/printers, uninstalled, rebooted and reinstalled, same problem.

  In short, impossible to get 710z to connect via USB.   710f tells me that I have a driver incompatibility.  And does not print the problem original, black.

  In my view, that covers, all more than welcome advice, this machine is in a store of cats protection Chrity and we desperately need it works again!

  Thanks for the advice, given that the machine is under warranty, contact HP and were sent to a replacement machine which works AOK.

• photosmart HP 6510 model B211a black does not print

  Replace the black cartridge with a 564 XL HP cartridge.  We used XL cartridges of HP past and only use brand.  It does not print in black - tried 2 other cartridges with no luck.  Ran the clean and align the cycle at least 4 times and still no luck.  Is there a way to reset to factory default or somehow get this to print in black.  The other fine print cartridges.

  Becoming very frustrated.

  Thank you

  Scott

  Follow these steps above with no luck.  Decided to call HP and they have is not the printer but wants to see me one handed at a reduced price ($100).  They send a label for me to post them the wrong printer because I am sure that they resell and it happens.

  In my view, that the printhead is malfunctioning for the black cartridge only.

• Text in black does not print

  HP6510 blocked by elderly neighbour printer: removed from the jam and I tried test print from QUICKEN. Color printed but black would not. I tried text printing of the WORD that does not print. Tried again in color that worked. Ran all controls on the screen including cleaning, align etc and tried to print the report... still no black. Installed new cartridge and checked for bent parts or tightening (found nothing), but got the same results with the same tests (several times).

  Is there something unique about BLACK?   Stock replacement cartridges are more valuable than the printer itself.

  Can someone point me in the direction of correction? Yes, I suppose I asked you to tell me where to go.

  PROBLEM SOLVED!

  Cleaning cycle which has not corrected the problem ran previously. Removed all cartridges and reconnect firmly.

  Although this was the second try on this solution, sounded an audible 'click' when the black cartridge has been reinserted.

  Thanks for the support

• Photosmart all-in-one C310a: black is not PRINTED

  Black ink stopped printing. Followed by all HP troubleshooting steps, including the verification of configuration/preferences, changing cartridge and ran HP print and doctor Scan, uninstalled/reinstalled the driver/software, disconnected printer for an hour, plugged restarted. Still does not print black. All the colors OK. Do not quality of cartridge, alignment and other test prints. What to do next?

  problem solved by cleaning the printhead again.

• DeskJet 3520 black does not print

  I have a 3520e all-in-one Deskjet printer and I just replaced the cartridges in it all, because they were empty. Now, all of a sudden, the black will not print.

  I've done all the fixes proposed by the documents of support on this Web site. The cartridges are genuine, I bought them on the HP online store, they are installed correctly and properly ventilated. I had an alignment, but also print head cleaning. I used the app HP Scan and printing doctor who says that there is nothing wrong with my printer.

  I don't know what else to try at this point except maybe by yet another cartridge to see if someone else would work. I never had problems with this printer before.  I would like suggestions. Thank you!

  So far, there is no solution for this problem. Since my camera is out of warranty, I chose to do not call HP because I don't want to pay for a telephone diagnosis that will tell me what I already know: it is a hardware problem. I know now, so it's the printer and not the ink, because I bought and installed an another black print cartridge and still have had no luck. I got a free chat with an agent at best Geek Squad to buy today, who confirmed my suspicions that this is probably a hardware problem. I'll take the camera this weekend at their shop for repair.

• Black does not print

  OK, here's the problem and the remedies I've tried. Stopped printing in black, had half a black, but even when changed ink cartridge (all HP cartridges). Didn't work, cleaning print head, did not. Latest version of the re-load software from HP, has not helped. It prints nothing black but grey. And add to this problem, I keep getting message of paper when the paper tray has paper, rolls will pick up a sheet, stops and load paper guest turns. Have unplugged and reset with #3 without change. This has been a Fatima. Help!

  I talked to the support technique hp my black ink not printing not trouble. No technical support suggests to take;

  1. remove the black print cartridge on the location of the cartridge and gentle clean the wide screen inside the location of the cartridge with a cloth provide (like a handkerchief).

  2 - Insert the black cartridge and print an alignment test page

  3 - If the alignment test page (showing the cyan ink) printing, this clearly indicates that you do not have a problem of printing ink but it does not indicate that you no longer have a printer to work according to the HP Technical Support. Claiming that the trucking for cartridges is damaged.

  If you have any questions about this, you can call HP to the 1-800-474-6896 they will be happy to replace this printer with a reconditioned printer that is a printer, that it comes from another bank (excess inventory) which is out of the box by the provider (HP) and sent to their technical service for refurbishment for use of HP. They are reasonably priced anywhere from $ 98 to $ 150 depending on the model. If you decide to replace your printer I'd get the guarantee of $1.00 for two years like this if you have the same problems, they will replace the free printer. Oh I mentioned that you can still use the ink cartridges even if you order a product that can take the same cartridge that belongs to you. Shipping is approximately 7 working days. HP will give you a tracking number for printer and warranty.

• HP Photosmart C4200 all - in-one series. Does not print because the undetected alignment page.

  Does not print not because Error Message "alignment Page not detected."  Thanks Chaso

  can someone reply to my message number 5, thank you. Chaso.

• 6510 B211a art photos: black does not print

  New HP cartridge does not print. Clean, deep cleaned, aligned, all new ink cartridges (authentic HP). Read the forums. Vent cleaned with PIN. Nothing works.
  Resident of the United States

  Great pain. Spoke on telephone. Hardware problem. Bought the new printer. Have now 5 unopened hp ink cartridges that do not work with the new printer. Since I bought it locally, the phone guy wouldn't let me Exchange. Call, ink hp not much help and VERY difficult to understand. She informed me that I had to send.
  Now e-mail could not send-
  [email protected]. What is the correct e-mail address?

• new e-all-in-one officejet pro 8600 black does not print

  I can't print in black with my new printer.

  HP says it's out of warranty. I bought it on Amazon of Bob Electronics and they had him as a monitor in use. Has not been used, but if the warrantly expired.

  Hello @ Tallgrayguy,

  I understand that you can't print with black ink cartridges. I would try to help with this problem.

  Chances are while the printer was sitting as a model of display used, the dried out print head. It's too bad that most print heads are not something you would find at your local big box store.

  On the front panel of your printer, press the arrow outside the screen. Select Configuration.

  Then tap Tools.  From there, locate the printhead cleaning option. Try this three times.

  I hope that this will work. If it isn't I would like to refer you to a post from Bob_Headrick.

  black ink does not.  I read the document completely, and then decide if it fits your situation.

  I would like to know how things will go.

• H470 printer: HP Officejet H470 - left, ink blinking and does not print

  I have a HP Officejet H470 mobile printer.  I have a problem with the left blinker light ink (color ink). This printer should always print with black ink only, but there is a problem - left flashing and when I try to print something happened any reactions...

  I followed the steps of troubleshooting at http://support.hp.com/us-en/document/c01182351 but it does not solve the problem. I cleaned the contacts on the cartridge and the printer, I bought a new color cartridge but I still have the same problem. Can you help me?

  Hey @miamiparis,

  Welcome to the Forums of HP Support!

  I see that you have some problems with a cartridge error on your Officejet H470 printer. I can help you with that, but it seems that you have done all the troubleshooting steps available for this issue. If this is the case, the printer needs to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  Please let me know if you are able to reach a resolution with the support. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• More than 6500: black does not print

  I have a 6500 a more. All of a sudden it won't print black. I have cleaned the printhead several times, put in a new cartridge, etc.

  Suggestions?

  Hello @eamoroso ,

  Welcome to the HP forum.

  I understand that your 6500 has more is not printing black. I would like to help.

  Try to go through the steps described in the following document.

  Printer prints a blank Page or doesn't print black or color ink for the HP Officejet 6500 is e-all-in-One Printer Series

  Please let me know if it helps.

• Photosmart all-in-One b210a: Black is not printing

  Hello world
  I have a problem with my printer, a Photosmart all-in-One b210a, connected wireless to my network. The problem occurs when printing: it seems that the printer doesn't print anything that uses the color black or black color itself.
  I tried to clean the print head and it only prints the other colors (one line). I tried also to change the ink cartridge, but nothing to do; I tried to align the cartridges aaaand it is said that the alignment is not (it only printed the blue lines) and everything in the Tools menu, but not reset the configuration.

  I also tried to print 10 Windows and OS X (a color and a black and white document). The same result at a time when black and white document printing: not black.

  Any ideas? Thank you.

  Alexander.

  Hi @AlexandrCerutti,

  Welcome to the Forums of HP Support!

  I understand you are having print quality problems on your HP Photosmart Wireless e-All-in-one printer - B210a

  Printer. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Looks like you did most of the resolution of the problems already. The print head is probably clogged or will need to be replaced.

  NOTE: I would be cleaning several times to try to resolve the problem with the print head.

  Please confirm that you have tried the steps in this guide: HP Photosmart Plus B210 printer - color or black ink printing not.

  If the problem persists, the print head should be cleaned.

  Check the status of print head warranty:
  If you have a faulty cartridge or print head, it might be under warranty. To check the warranty on your ink supplies, go to tohp.com/go/learnaboutsupplies, select your country/region, and then review the information of limited warranty for your supplies.

  Printhead replacement games are available from HP customer or authorized service providers assistance.
  ATTENTION: Wait until you have a new available print head Assembly before you remove the ink cartridges. Do not leave the ink cartridges out of the printer longer than 30 minutes. Can result in damage to the printer and ink cartridges.

  If the printer is out of warranty, you can try the procedure in the video below. Please use at your own discretion.

  Video: Manually clean the print head on the HP Officejet 6500 printer

• Ink HP Photosmart B209 black does not print!

  My printer was working fine just a week ago, but then black ink started all disappeared or simply would not print at all. I thought that the ink must be low, so I changed the cartridge. It is still not printing black. The other colors work fine however. I tried realignment, clean the print heads, check if there's any packing left cartridges, etc. I couldn't find anything that worked. Help, please!

  I had the impression for only 2 years and it is the first issue I've had with her.

  YES! I just figured out what was going on. I thought I had cleaned the print head, but it turns out that I don't have. I was playing around with the touch screen which is on the printer and under Tools, I found an option that says clean print head. I chose this and it print a sample page with all of the ink black included. Just in time to print articles for my paper that tonight. I hope this helps!