'communication with the computer problem', after you have reinstalled Officejet 6500 has more CN557A # product

This printer has been installed and the work fine, then suddenly stop working. Uninstalled and reinstalled site directions by HP. Receive the message "There is a communication problem with your computer." Having checked the USB connections and the printer works fine wirelessly from my laptop. The printer appears as the default value on the computer connected USB port, running Windows 7 64 bit.

pamvan,

I'm glad to hear that you are back running. Please let us know as soon as POSSIBLE if you have questions .

Tags: HP Printers

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