Compaq CQ58: Win 8.1 recovery dvd creation failed

Hello

I support the elderly, problems of computer as a volunteer.

A member has a laptop Compaq CQ58 with Windows 8.1.
I started RecoveryManager for a set of 4 recovery DVDs.
(4 unused dvd of same brand were ready to use.)

Disc 1 + 2 finished ok. during writing dvd #3 there was an error and
Recovery Manager stopped.
See the last line of RM rating below.
There is only a SINGLE attempt to create a recovery disc/usb/dvd!
Wat to do now? Wat can be done?

Thank you for your help in advance.
Erich

========

.....
[16/03/2015 17:09:04]   SplitMergeManager.Worker_SplitFile - start
[16/03/2015 17:09:04]     [IN] sourcePathName = D:\preload\install.wim
[16/03/2015 17:09:04]     [IN] destPathName = C:\Users\Megens\AppData\Local\Temp\tmp3492.tmp
[16/03/2015 17:09:04]     [IN] offsetSize = 800
[16/03/2015 17:09:04]     [IN] pieceSize = 4284
[16/03/2015 17:09:04]     [IN] nthPiece = 3
[16/03/2015 17:12:26]   SplitMergeManager.Worker_SplitFile - end
[16/03/2015 17:12:26] + 4284 MB (\Data.bin)
[16/03/2015 17:12:26] size = 4284
[16/03/2015 17:12:26] ProcessEntry.Status = FINISHED
[16/03/2015 17:12:26] ProcessEntry.Status = running
[16/03/2015 17:23:34] DBT_DEVNODES_CHANGED
[16/03/2015 17:29:34] [Exception] Director.Worker_CreateRecoveryDisk - HRESULT:0 80131500 x. Burning disc fails.
[16/03/2015 17:31:37]
[16/03/2015 17:31:37] MenuEntry.UserControl_MouseEnter - start
[16/03/2015 17:36:48]
[16/03/2015 17:36:48] MenuEntry.UserControl_MouseEnter - start
[16/03/2015 17:36:49]
[16/03/2015 17:36:49] MenuEntry.UserControl_MouseEnter - start
[16/03/2015 17:41:40]
[16/03/2015 17:41:40] MenuEntry.UserControl_MouseEnter - start
[16/03/2015 17:58:54] DBT_DEVNODES_CHANGED
[16/03/2015 18:21:05]
[16/03/2015 18:21:05] MenuEntry.UserControl_MouseEnter - start

Hi @sigi08 ,

Thank you for your inquiry.

Kudos to you for helping seniors!

I understand that when trying to create the recovery disks, that he failed on #3 and is no longer allows to complete the set.

Please, contact the HP support and explain what happened.  They will be able to help you to obtain or complete the recovery disks.

Please contact our technical support at 800-474-6836. If you do not live in the United States / Canada region, please click on the link below to get a number of assistance for your region.

World wide phone holder

Concerning

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