Compaq CQ60 hardware malfunction, please read

Hello

I've had my computer for about six months now, it's still under warranty.

and I took special care of her.

Recently, the keyboard and the trackpad completely stopped working unexpectedly.

So I say, well, I'm going to get an external keyboard and mouse.

Who works for a day or two, and then the computer freezes and turns off.

Since then, I tried to start the computer, but no response.

The light comes on and the wireless adapter light is on but orange.

The whole incident was a complete chain of random events.

and I would like to know what my options are.

If you could, please help me.

Thank you.

-tyler

Your sounds of problem as a failure of catastropic, which can only be fixed by sending in HP. call and request the service and they will send you a box. I wish we could help more, but something serious, we may have to make you could void the warranty. The only option of long desperation move that I can offer is a hard reset. Remove the battery and the hard drive and memory, alternating current. Press and hold the power switch for 30 seconds. Obviously, nothing happens but it evacuate the electricity contained by the chips and resets everything. Now put in place a barrette of memory and plug the AC adapter and try to power. Maybe it has a chance to do whatever it is 5%, but it is worth it. If it fails to send to HP.

Tags: Notebooks

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