Compaq Presario CQ61: BSOD - memory management error

Hello

So, I have my other laptop, Compaq Presario CQ61. For like 5 or 6 months I had a lot of problems with it, like freezes, BSOD-s and not to forget that convenience store was down. I transferred all personal files on the external HARD disk and decided to reinstall Windows (7 - legal copy), hoping that the problem will be solved, but in vain. Finally, I installed Windows 8 Pro, because as said in the forums, people, it may be a problem with the installation disc. For like 4-5 days my HP laptop was running well, all the updates that are installed (haven't seen it lately), I just thought it was a miracle and my problem is solved. Today, he appeared. BSOD. After reinstall or to install both versions of Windows, I had, it is my belief that it is a hardware problem. I tried the memory management test and the result was something like "problems were found, contact your manufacturer. So my question is, is it a problem of RAM or a HARD drive? I've heard both versions, and if someone had in the past has the same symptoms as my laptop and he managed to cope, please enlighten me as well. Thanks in advance.

Hi @Calin1 ,

Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your Compaq Presario CQ61 and works very well, and then get the BSOD and stop. I recommend to restore the default BIOS settings if you can get it to go to the screen. You could restore the BIOS with this document by selecting the reload the default BIOS settings. No restoration. Restore default BIOS is necessary because I think that this will solve the BSOD.

Here is a link to solve the BSOD if the restoration of the BIOS does not help.

If this does not help at the end of the document it tells you to do a test equipment.

The hardware test indicates if any parts are missing or have problems.

I hope this helps.

Thank you.

Tags: Notebooks

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