compatibility between Sony game store apps problem

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  Hey @paterdale ,

  Welcome to the HP Forums!

  I understand that you are having problems with the Google game store crashing on your tablet.

  When this happens the most common fix is to uninstall the updates to the app Store Play and clear its cache as well as the cache of Google Services to play.

  To do this, go to settings > storage > Apps > Google game store > press the button uninstall and confirm updates. Press the button clear cache.

  Go back and select the Google app play Services clears the cache on that as well.

  Restart your Tablet and let me know if it works.

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  TL; DR:

  • Game store will not open at all, after accepting the terms of use.
  • Some other applications do not work fully (e.g. YouTube - opens and searches, not loading videos, updates to the app redirection leads to the first problem)
  • I guess this is due to the failed release of ICS on the A500.
  • Would rather not use the manual install APK / rooting the device.
  • Any suggestions?

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• Applications no longer work after the update of the game store!

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  My phone is ok now...

  I contacted the sony Xperia care and suggested a repair.

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  The solution is here...

  Dear Mr. Jab,

  Greetings from support Sony Xperia.

  We sincerely regret the inconvenience.

  We appreciate the importance of your concerns and we are here for you help.
  In response to the request of ypur, we would like to inform to run the reapair software.

  The enforcement procedure to repair your Windows computers using software and application of PC Companion:

  Note! You should always back up all data before you perform a repair of software.

  1. Download PC Companion to sony and install it on your Windows computer.
  2. Turn off the phone and disconnect the computer.
  3. Open the PC Companion application.
  4. Select start under the support area.
  5. Select the software update feature, and then start.
  6. Not found phone is displayed. Select phone repair and Connect.
  7. You will receive a message on PC companion, that data will be lost if you continue.
  8. Check the box to confirm that you have understood that all personal data will be lost. And then click Next. The application prepares the update and if necessary necessary downloads data on the web.
  9. Select your phone model manually, and then click Next.
  10. Depending on the model chosen, you will need to perform a few steps for the update for PC Companion be able to update the phone software.
  11. Yet, do not plug the phone! Note! At this point, the phone must be turned off and disconnected from the computer.
  12. Connect the USB cable to the computer, not on the phone.

  13.Xperia: then just pressed the button indicated, connect the USB cable for device theXperia and keep holding and pressing the indicated key until your device update started... appears (in some cases installation drivers appears first).

  1. If you have not correctly, do the phone turns on and proceed to the next steps, drag the bottom of the convening of the notification bar.
  2. In this case, disconnect the phone from the cable, turn it off and repeat step 12.
  3. Follow the instructions on the screen. Once the repair is completed, unplug the unit and then restart the device.
  4. Click on Next. If the repair was successful, the message this device has been updated successfully is displayed.
  5. Click Finish.

  Please contact the Support of Sony Xperia.

  Looking to better serve you.

  Kind regards.

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  I checked for the iOS 10 FAQ and it says it is still there, but if this is the case, how can I access it please?

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