Compliance of first LMS4.2 and failure Psirt/Eox Job policy
Our first LMS 4.2 compliance policy and Psirt/Eox job keeps failing for a day, no matter if I select to use Cisco.com or Local as an option.
When you use Cisco.com as option, reported an error:
Summary of the offer | |
Description: | System compliance policy and job Psirt/Eox |
Time of departure: | March 10, 2014 15:35 |
The LMS server name: | LMSServer.company.com |
Failure of employment pattern: | Failed to connect to cisco.com or the CCO user credentials are incorrect |
Political compliance status updated: | Failed to connect to cisco.com or the CCO user credentials are incorrect |
E-mail has been sent to: | [email protected] / * /. |
PSIRT/Eox Update Status: | Successful |
RunStat: | Failed |
End time: | March 10, 2014 15:42:36 |
Planning type: | Every day |
Log file: | /var/adm/CSCOpx/files/RME/jobs/inventory/reports/jobs/1349.7/1349.7.log |
Owner: | Admin |
I use the same LMS server to download Cisco IOS to Cisco.com, so I guess that the connection and credentials must be good? I don't know what RunStat failed means, while Psirt/Eox status update succeeded?
I tried folowwing http://www.cisco.com/c/en/us/td/docs/net_mgmt/ciscoworks_lan_management _... guide to manually run the report. The two successfully downloaded .zip files, and existing files under my Linux VM/var/adm/CSCOpx/files/rme/jobs/inventory/reports/EOX_PSIRT/local_xml are:
EOX_SOFTWARE.zip PSIRT_EOX_OFFLINE.txt eox_soft.xml
Then I tried local as report option, but the report email contains a link that cannot be opened. When I clicked it, the web browser says "the Web page you're looking at trying to close the tab.
I noticed a few errors in the log files is not serious if it worked using Cisco.com or Local, the errors are pretty much the same:
[Mon Mar 10 15:37:41 this 2014], ERROR, [hand], com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser, getFileName, 296, Here * IOS_120.xml
[Mon Mar 10 15:41:49 IS 2014], ERROR, [hand], com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser, getFileName, 296, Here * eox_card.xml
[Mon Mar 10 15:37:45 IS 2014], ERROR, [hand], com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser, getFileName, 296, Here * IOS_122.xml
[Mon Mar 10 15:37:51 IS 2014], ERROR, [hand], com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser, getFileName, 296, Here * IOS_123.xml
[Mon Mar 10 15:37:57 IS 2014], ERROR, [hand], com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser, getFileName, 296, Here * IOS_124.xml
[Mon Mar 10 15:38:01 CEST 2014], ERROR, [hand], com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser, getFileName, 296, Here * IOS_150.xml
[Mon Mar 10 15:38:01 CEST 2014], ERROR, [hand], com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser, getFileName, 296, Here * PSIRT_DETAILS.xml
[Mon Mar 10 15:41:49 IS 2014], ERROR, [hand], com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser, getFileName, 296, Here * eox_device.xml
[Mon Mar 10 15:42:36 IS 2014], ERROR, [hand], com.cisco.nm.rmeng.inventory.reports.job.SystemJobExecutor, hand,?, IRException is a connection failed to cisco.com or the credentials of the user ORC are incorrectcom.cisco.nm.rmeng.inventory.reports.util.IRException: failed to connect to cisco.com or the CCO user credentials are incorrect
at com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser.GetPolicyUpdatesURLFromPSUApi (unknown Source)
at com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser.fetchPolicyUpdatesJar (unknown Source)
at com.cisco.nm.rmeng.inventory.reports.job.SystemJobExecutor.main (unknown Source)
Thanks in advance.
Hello
You seem to hit the underside of BUg
Tags: Cisco Network
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