computer does not detect blank cd and does not burn cd

I did a full restore on my pc, nearly a year before and before restoring the computer was able to detect blank CD and burn the cd now after restoring I noticed, it won't detect CD or burn CDs. Pretty well, I did a search on google and tried almost all the tips on adding option "Save" to change the values in the registers. Any advice would be appreciated, thanks in advance.

HP Compac dc 7700 small form factor

32 bit

HP s/n [edited personally identifiable information]

p/n rw503us

The version of the BIOS/date: Hewlett-Packard 786E1 v01.09. 05/01/2007

SMBIOS version: 2.4

Drive D:
Description CD-ROM drive
Loaded media no.
Type of CD-ROM media
Name TSSTcorp DVD - ROM TS-H353A
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer rate is not available
SCSI Target ID 0
ID device PNP-IDE\CDROMTSSTCORP_DVD-ROM_TS-H353A___BA08___\5 & EC81A8F & 0 & 0.0.0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.5512 (xpsp.080413 - 2108), 61,50 KB (62 976 bytes), 03/08/2004 22:59)

Hello EddieBonza,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I understand that you are experiencing problems when your optical drive does not recognize blank disc. I'm sorry, but to get your question more than exhibition, I suggest posting in the trade forums, as the Hp Compac dc 7700 small form factor is a commercial product. You can do to the company - Compaq, Elite, Pro PC.

I hope this helps. Thanks for posting on the HP Forums. Have a great day!

Tags: HP Desktops

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