computer does not recognize the touch mouse arc
Hello
I bought the arc touch mouse a few months back, and it worked perfectly for a while. He has recently stopped working entirely. The computer just doesn't recognize it when it is plugged. Ive tried the Fix, he asks, windows update, and plug it into a different usb port, but nothing does. In Device Manager, it has just the pad under the mouse.
Thanks for any help
See you soon
Hello
Were there any changes made on the computer before the show?
I suggest you to refer to the article and see if it helps:
Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398
See the link for the drivers and software:
http://www.Microsoft.com/hardware/en-us/d/arc-touch-mouse
Let us know if it helps.
Tags: Windows
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Thank you for keeping us posted.
Sorry for the late reply.
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After the foregoing:
References to Vista also apply to Windows 7.
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
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a Mr Fixit
http://support.Microsoft.com/kb/982116The DVD player does not work after installing Windows 7
http://support.Microsoft.com/kb/975270/The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
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http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
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Setup after booting from the DVD (AHCI)
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Drive CD - R or CD - RW Drive is not recognized as a recordable device
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ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and the
correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry settings for your
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http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
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http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
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