Computer hangs before starting

Similar Questions

• When I turn on my computer until the start menu is ready before I click on internet, it really takes a lot of time

  When I turn on my computer until the start menu is ready before I click on internet, it really takes a lot of time. Why?

  Hello

  Did you do last changes before the show?

  I would like the season you follow the steps in the link and check if that helps.

  Method 1: Perform a boot clean and chcek if it helps.

  How to configure Windows XP to start in a "clean boot" State

  Note: Once the diagnosis has been made, make sure you try the step to configure Windows to use a Normal startup state in the article in order to reset the computer as usual.
   
  Method 2: You can also check out the link and check if it helps.
  Advanced Troubleshooting for General startup problems in Windows XP

• Error when you try to publish movies with Windows Movie Maker: another user is running Windows Movie Maker on this computer. Please close the other session of Windows Movie Maker before starting Windows Movie Maker again.

  Movie Maker will not film because of "another user is running Movie Maker on this computor... publish »

  I'm trying to publish a movie on this computor in Windows Movie Maker. The files are .wmv with a band his .wav and are all stored on my computor. I performed this task with success several times and there is enough free space on the computor.

  When I click on publish, there are a few seconds where he tries to publish, but then the program goes into a gel and the dialog box appears with the following: "another user is running Windows Movie Maker on this computor. Please close the other session of Windows Movie Maker before starting Windows Movie Maker again".

  When I click Close, there is an icon of wmv on my desk with the title of my project, but it is empty. I am the only user on this computor and I am puzzled as to why this should be implemented. I tried to turn the filters but nothing helped. One thing that I tried was to publish the band sound and the titles and credits without video files and I found it worked.

  Any ideas?

  Thank you Volenteer J. How would you like to know if a .wmv file is corrupt? Is there something I can do to click the .wmv files that tell me if they are corrupt? I need to identify the files that are causing my problem.

  ==================================================
  Sorry... but it seems that I have more questions than answers.

  You said initially that you could publish the soundtrack and titles with success...
  I was wondering if you tried to add a .wmv file to see if you could publish?

  What was the source of the. WMV files? They are all from the same source?

  They were converted from another format? If_Yes_ maybe another
  Converter would be worth a try.

  You change them widely? (split, rotation, transitions...)

  There is a possibility that you could import the Windows Media .wmv files
  Encoder and convert them to... .WMV to .wmv. Seems pointless, I know...
  but it would create a new .version of the. WMV files and can fix that
  perhaps never the problem.

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Windows Media Encoder 9 Series
  http://download.CNET.com/Windows-Media-Encoder/3000-2212_4-14887.html

  Using Windows Media Encoder 9 to convert a video file to .wmv
  http://help.UNC.edu/3940

  Re-index WMV files
  http://www.jhepple.com/support/reindexwmv.htm

  Good luck...

  Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

• After installing windows XP Pro my computer does not start correctly

  After you have installed Windows XP Pro on my HP Pavilion (updated to XP home), my computer will not end the restart process.  I have repeatedly in a loop once the blue screen with the HP logo.  When this has happened before after installing a pack of updates for XP Home, we just started in safe mode and then had it will restart at an earlier time, thus eliminating the updates.  However, now when I try to start in safe mode, I get an error message that says: "Windows Setup cannot start in safe mode" and I leave safe mode.  We hoped that by installing Windows XP Pro, this problem should go away.  Can anyone help?  I have read several other entries in the forum for similar problems, but they all have to do with updates.  This is the first time I was not able to use safe mode, so now I'm stuck.  I hope that I can avoid having to perform a full system recovery, since it is a long involved process and having once before, I always felt the same restart problems after installing updates.

  PA bear,

  Thank you for help... After reading several posts in the forum, one of them reminded people to check with the manufacturer of the computer so that possible solutions... and this is the solution here, I wish I thought of him earlier... I did a system recovery to remove the Windows HP Pro and return to the original version of the default value.  Then I went to the HP site and downloaded the patch according to their directions.  Problems fixed! :-)

  Any PERSON HAVING HARD REBOOT YOUR HP PAVILION (with an AMD processor) after you install Windows XP service pack 2 or 3 updates:

  HP has a patch that solved all my problems.  Clearly, service packs contain information for Intel processors that is in conflict with AMD processors in many HP Pavilion desktop computers.  You can go to their customer service solutions website and download the patch.  Since I did it, I had no other problems. I wish just that I had discovered the solution until I had to do a full system recovery.

  If your computer hangs on reboot 'loop', see if this info. HP will help you:

  The computer restarts after a Stop error message display 0x0000007E (after update with Service Pack 3 for Windows XP)

  If you have had problems with XP updates, including service pack 2 or 3, try this page:

  Before you install Windows XP service pack 3

  Please pass on to other similar issues.

• XP hangs before logon for the user profile.

  Propely at startup of Windows, but XP hangs before logon for the user profile.

  The system does not start in all modes like without failure, command prompt mode, last know good Configuration. But it starts only in XP system recovery mode.

  What happened after cloning of a XP C: hard drive Sata Drive Dell OptiLex 760 to another System DELL OptiLlex 760 . I've used Norton Ghost 15.

  Hi ANM

  · Have you created an image of the system using Norton ghost backup software?

  When you create system images using backup software, it is supposed to ideally be used on the same computer, since you cloned it on another computer, it seems to me that the user profile is corrupted and failed to load.

  If the problem is the DELL OptiLex 760 system then I suggest you to connect with Norton Ghost.

  If not then you can follow the market from the link below: how to recover from a corrupted registry that prevents Windows XP startup: http://support.microsoft.com/kb/307545

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Uninstalled McAfee, now the computer does not start - crashes at MUP. SYS

  Hi new to the forums here - I'm pretty desperate at this point - here's the game:

  I guess that the problem lies with the uninstall - never had any problems before and did a reinstall of fees<1 year="" ago. ="" computer="" is="" only="" used="" as="" htpc="" and="" occasional="" web="">

  McAfee, asked me to reboot after uninstall so I agreed.  I assumed that I would run the McAfee removal tool once the computer has been restarted, but now my computer freezes right on a black screen after the initial startup.  When I boot in safe mode, the computer hangs on the last file MUP. SYS.  I have left on all night, still will not get past the MUP. SYS

  I have run chkdsk and found 0 errors.  I also followed the indications of MS here: http://support.microsoft.com/kb/307545 does not.  I used Hiren boot and back up my data.

  Running XP MCE 2005 cumulative 2 - SP3.  The computer is a Sony Vaio - so I did not have a full XP disk, only the recovery discs (thanks to strip sony!).  I downloaded a copy of the recovery console which I can boot to.  Is there a way I can run the MCPR.exe since the recovery console?  What else could be the cause? Thank you very much!

  PS I also unplugged all devices except for my keyboard and mouse.

  Unfortunately I do not know which files to delete McAfee.  I guess there could be hundreds of them.

  I sincerely apologize for bad reading you post. The problem was more than likely caused by the process of uninstalling McAfee. Hang up on MUP. SYS actually has nothing to do with the Ministry of the INTERIOR. SYS file. It is simply the last file loaded by windows when an attempt to start in safe mode has been selected. There are a number of issues that can cause this error. As I said above, in your case, it was likely to McAfee.

  Follow the instructions below carefully to perform a restore of the system using Microsoft Diagnostics and Recovery Toolset (MSDaRT). You will need a computer to work with a working cd rom and a dvd/CD blank.

  Download and install ISO Recorder version for the operating system of the non-working computer to work.

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download and install the Microsoft Diagnostics and Recovery Tool to the work computer from the link below, choose the default installation during Setup.

  http://www.Softpedia.com/progDownload/Diagnostics-and-recovery-toolset-download-100885.html

  CD blank insert in your cd/dvd burner. Navigate to C:\Program Files\Microsoft Diagnostics and Recovery Toolset and right click erd50.iso, select and then copy the image to a CD . Follow the instructions in this link to complete the creation of the bootable cd.

  http://isorecorder.alexfeinman.com/HOWTO.htm

  Once completed, restart the PC with the cd in the drive and start over the cd to verify that it works correctly. If successful in the computer non-Boot.

  Boot with the cd and when prompted, connect to the operating system (should show C:\windows).
  

  Once connected, click Start > system tools > system restore
  The interface of the system restore opens where you can choose to restore the system to an earlier time.
  

  Select the restore point, follow the guests and restart when prompted, remove the cd during the reboot.

  Kind regards

  Joel
  

  Sometimes to decide what battles to fight the toughest battle of all... Visit my forum @ http://repairbotsonline.forumotion.com/forum.htm

• Computer hangs or freezes a few minutes after the beginning

  Hi all

  I hope someone has the knowledge to help me.

  I have a Dell Vostro 1500, Vista Business x 32 installed.

  In the last days:

  * On a normal startup, the computer hangs after a few minutes.
  I get either 'failure-security options' pop up or the computer crashes only the operation of the pointer.
  The blue off the Task Manager CPU usage hard drive light will goes from 0 to 1% and stays there.

  I was able to copy information from a pop up that says I was saved from a fall BSOD:
  Signature of the problem:
  Problem event name: bluescreen
  OS version: 6.06002.2.2.0.256.6
  Locale ID: 1033

  More information about the problem:
  BCCODE: f4
  BCP1: 00000003
  BCP2: 8F639608
  BCP3: 8F639754
  BCP4: 82A5FC30
  OS version: 6_0_6002
  Service Pack: 2_0
  Product: 256_1

  * No problem starting and running programs and internet with ' SafeMode w / networking. "

  * The only thing I added was a Microsoft Update in the last days.
  I tried to do a system restore, but there is no system restore point.
  I used the restore of the system about 3 weeks there due to the other Microsoft Update was also causing startup problems.
  I didn't knowingly clear Points of system restore or turn off System Restore.

  * I ran Malwarebytes Anti-Malware and I got quarantined {PUP. Optional.Sanbreel.A, PUP. Optional.Sanbreel.A, PUP. Optional.Instacore.A, PUP. Optional.Hold.A}

  * I ran AVAST antivirus recently with no viruses listed, but not in the last days.

  * Chkdsk fixed drive C by removing some entries and fixed a couple of bad sectors.

  * sfc/scannow to block exactly 82% and I had to make a compromise difficult stop.

  If someone is knowledgeable on how to correct the situation described above, please answer!

  Perhaps it would be better for me to all my files on a memory stick or external hard drive simply copy and then reload Vista? Is there a disadvantage in doing this?

  This way you do not uncover what caused the problem and you might find that you still have a problem.

  so I can only perform simple tests troubleshooting with confidence.

  It's exactly what I mean do you. You follow the instructions, the information and I tell you what to do next. Ads simple as one of the meercats said in the TV. You get a bonus in this way you improve your knowledge of the works of your computer.

  We may be able to solve your problem yet more easily.

  Please download and run ADWCleaner and download a copy of the report produced for your OneDrive. Delete everything it finds. :
  http://www.bleepingcomputer.com/download/adwcleaner/

  I suggest you take the precaution to create a system restore point before running ADWCleaner, guard against unintended consequences. Select Start, Control Panel, system, System Protection, and then click the create button.

• When I get out of my Dell Inspiron inactive my computer hangs

  Original title: computer hangs

  When I leave my Inspiron 1525 idle for an hour or two, the screen freezes and I have to turn off the computer and restart via safe mode.  It is a new show lasts for 2 weeks. I ran various Dell and Microsoft updates and anti-virus programs, but nothing seems to work. I use both Windows Security Essentials and Avast Antivirus. In addition, if I run a screensaver, it lights up but the screen remains and saver runs over him. Help me please.

  Hello

  Use Avast or MSE, but not both, uninstall one. Even the remains of a 2nd major anti-
  the virus that is not currently running or poorly uninstalled can cause problems.

  Check with Dell Support, their drivers and documentation online and ask in the Dell
  Forums for known issues.

  Dell support
  http://support.Dell.com/

  Dell support drivers - product manual & warranty Info (left side) - and much more
  http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

  Dell forums
  http://en.community.Dell.com/forums/
  -------------------------------------------------------------------

  References to Vista also apply to Windows 7.

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or
  Windows 7
  http://support.Microsoft.com/kb/929135

  Use advanced tools to solve performance problems in Windows 7
  http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to change, add or remove startup programs in Windows 7
  http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Think about it an absolute must - manually update your drivers.

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
  It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

• Computer hangs on reboot must turn off and then restart windows vista 64-bit, how to fix startup log?

  Original title: computer hangs on restrting have to swich to then restart windows vesta 64 bit how to fix startup journal

  Restart the problem have disc windows do not know how to make a boot fix

  Hi John McAvoy,.

  (1) since when are you facing this problem?

  (2) you get an error message?

  I want to clarify if this happens when you start Windows after logging in or before opening a session on windows.

  Method 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...) Except the mouse and keyboard > restart the computer and check

  If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue.  Then get any drivers\software update for the device.
  

  Thanks and greetings

  Ajay K

  Microsoft Answers Support Engineer
  ---------------------------------------------------------------------------------------------------------
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Computer hangs when Internet Explorer 9 is closed

  Original title: when istop my pc Explorer freezes

  after tax on the internet my computer hangs and does not start, I have to close it downwhen istop explore my pc freezes

  Hello

  1 did you do changes on the computer before the show?

  2. deal with any problem with Internet Explorer when you browse the internet?

  3. it happens with other applications as well?

  Method 1: Safe Mode with network and clean boot

   

  Check if the problem persists in safe mode with network. If the problem does not persist in SafeMode with network check if the problem persists in the boot.

  Step 1: Safe Mode with networking

  Networking in safe mode starts Windows with a limited set of files and drivers with networking. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

  See the site:

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

   

  Step 2: Clean boot

  When the computer starts to boot, programs non-Microsoft will not be started and would avoid any interruption of their share.

  See the following site:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.microsoft.com/kb/929135.

  Note: once you are done with the boot, follow step 7 article to set your computer to normal startup.

  Note: If in case you are connected through a wireless connection and then when you start the System Configuration utility to perform the clean boot, click Startup and Services tab one time and check see topic wireless are turned on (Enabled).

  Method 2:

  See the site:

  Windows 7 hangs or freezes

  http://support.Microsoft.com/kb/2681286

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Also, try to get information from event viewer.

  Please visit the sites below:

  Open event viewer

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

• Computer hangs during playback of streaming online videos

  Dear friends,

  I have a Dell Inspiron laptop, Core i3, OS Windows Ultimate 64 bit processor.

  I have a weird problem for two days. Instantly, my computer hangs when I play a video (like YouTube) online on any browser elsewhere (IE/Firefox, Chrome). And sometimes only the parts sound without the video, but that is only for a moment before it crashes.

  I tried most of the common fixes as updated drivers, video card, reinstall Adobe Flash Player, uninstall applications useless, but nothing worked so far.

  I'm really frustrated by this and can not think of a solution. Please help me with this. Thank you for your time.

  Kind regards
  SA

  Hello Syed_Asif

  Try these steps and check if the YouTube video freezes between steps, so we can say that it has helped solve the problem.

  Step 1:
  I understand that you have updated your drivers, but I suggest you go to Device Manager, located in your video card. Uninstall the driver, download the latest version of the driver and reinstall it.

  Step 2:
  Clear your "cache" of all the 'temporary internet files', 'cookies '.
  and 'history '. If you are using Internet Explorer, perform the following steps:

  The KB Article ID: 260897 - How to remove the content of the Internet temporary files folder
  http://support.Microsoft.com/kb/260897

  Step 3:
  Run SFC/scannow to see if you have corrupted system files.
  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: sfc/scannow

  This will check for any violation of the integrity and repair any damaged operating system files.

  Restart your system

  Step 4:

  Run the chkdsk command: (you can do this step at night because depending on the size of your drive, it may take some time to complete.
  1 disable any security software before you attempt to upgrade or do a clean install.
  2. make sure that your computer is updated (devices and applications)
  3. disconnect all external devices before installing.
  4. check your hard disk for errors:
  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: chkdsk /f /r
  When you restart your system, your computer will be scanned for errors and will try to correct them.

  Step 5:
  Defragment you the system
  To defragment your hard drive

  1. Open Disk Defragmenter by clicking the start . In the search box, type and then Disk Defragmenter in the list of results, click Disk Defragmenter.

  2. Under the current state, select the disk to defragment.

  3. To determine whether the disk should be defragmented or not, click Analyze disk. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

     Once Windows is finished analyzing the disk, you can check the percentage of disk fragmentation in the column was last run. If the number is greater than 10%, you must defragment the drive.

  4. Click on defragment disk. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  Disk Defragmenter may take a few minutes to a few hours at the end, depending on the size and the degree of fragmentation of your hard drive. You can still use your computer during the defragmentation process.

  Let us know if the measures have contributed to your question.

  Sincerely,

  Marilyn

• FireFox crashes the computer when I start it.

  Not only it hangs when starting, but sometimes starts fine site and then some random will lock up too. Today as he locked up on PC Doctor. I tried with no loading of plugins. Turned on the default appearance. I installed the latest version. It didn't happen before version 35. I would like to install an older version.

  I think I solved it; I hope. I went to the counter to cut the page web modules. The developer proposed to set the path to 'find '. So far, it has worked.

• Computer does not start if the 150 GB Toshiba HARD drive is connected

  Hi, I bought an external hard drive of 150 GB PX1220E of pc world a few days ago. When I start my PC it sticks on the splash screen, and I have to unplug the usb cable and restart the pc, then connect the drive again to use it.

  Is this an error with the drive?

  Hello

  I googled a bit and it seems that it is really a Toshiba HDD.
  However, for me, this is NOT a malfunction.
  The external HARD disk is connected before starting. So I think that the computer is trying to boot from the external HARD drive and so it freezes.

  You should check the boot order in the BIOS and connect the HARD drive after you start the procedure.

• HP Pavilion 23: computer hangs during the boot process

  Computer updates been made 2 days ago and has frozen black screen. Now does not start at the top. Starts the process and then freezes. He did start once yesterday and was going well for a few hours, then got a message saying computer had a problem.

  Error message:

  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (atikmdag.sys)

  Now back to not start upward again, hangs with the HP logo on the screen.

  Hi there @ldgie25.

  That the Forums are with you!  I understand that, after a few updates, your computer does not start correctly and freezes on the HP logo.   I'm happy to help you with this.

  Since it was started once, but then had a blue error screen, I suggest using the computers HP - use Microsoft System Restore (Windows, 10, 8).   Follow the instructions in the section «restore your computer when Windows is unable to boot normally»  See if it will start normally after the restoration. If yes then you probably want to prevent the offending update to install again.

  Please see the following for how to do this:

  How to temporarily prevent an update for driver reinstallation of Windows 10 - support.microsoft.com

  How to uninstall and updates to block and drivers on Windows 10 - howtogeek.com

  Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

• Computer does not start when connected to USB-6341

  Hello

  When my board 6341-USB is connected to my computer and the device is on, if I start the computer the USB-6341 module, the computer crashes before windows starts.

  I said that the computer is an HP with Windows 7 64 bit computer. All Boot on USB configuration are disabled.

  Is it possible to start the USB-6341 before the computer or not?

  Best regards

  CFOE

  Hello

  Unfortunately with my HP computer, because the HP hardware, the computer cannot be started if USB-6341 is connected and powered.

  Best regards

  CFOE