Computer hangs on reboot must turn off and then restart windows vista 64-bit, how to fix startup log?

Original title: computer hangs on restrting have to swich to then restart windows vesta 64 bit how to fix startup journal

Restart the problem have disc windows do not know how to make a boot fix

Hi John McAvoy,.

(1) since when are you facing this problem?

(2) you get an error message?

I want to clarify if this happens when you start Windows after logging in or before opening a session on windows.

Method 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...) Except the mouse and keyboard > restart the computer and check

If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue.  Then get any drivers\software update for the device.

Thanks and greetings

Ajay K

Microsoft Answers Support Engineer
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Tags: Windows

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