HP Pavilion 23: computer hangs during the boot process

Computer updates been made 2 days ago and has frozen black screen. Now does not start at the top. Starts the process and then freezes. He did start once yesterday and was going well for a few hours, then got a message saying computer had a problem.

Error message:

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (atikmdag.sys)

Now back to not start upward again, hangs with the HP logo on the screen.

Hi there @ldgie25.

That the Forums are with you!  I understand that, after a few updates, your computer does not start correctly and freezes on the HP logo.   I'm happy to help you with this.

Since it was started once, but then had a blue error screen, I suggest using the computers HP - use Microsoft System Restore (Windows, 10, 8).   Follow the instructions in the section «restore your computer when Windows is unable to boot normally»  See if it will start normally after the restoration. If yes then you probably want to prevent the offending update to install again.

Please see the following for how to do this:

How to temporarily prevent an update for driver reinstallation of Windows 10 - support.microsoft.com

How to uninstall and updates to block and drivers on Windows 10 - howtogeek.com

Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

Tags: HP Desktops

Similar Questions

  • I am trying to install windows xp from the disk, but it hangs during the installation process. no error code. It just hangs. What is the cause and what is the solution?

    I am trying to install windows xp from the disk, but it hangs during the installation process. no error code. It just hangs. What is the cause and what is the solution?

    Hello

    1. at what stage of the installation, the computer crashes?

    2. what operating system was installed on your computer prior to this?

    If you have the similar problem as mentioned in these links, you can follow these links and check if the problem persists:

    Windows XP Setup stops responding (hangs) during the "Preparing Installation" phase

    Windows XP does not meet the Message "Setup starts Windows XP"

    Hope the helps of information.

  • HP Elitebook 8740w: How can remove the text / name of the company that is displayed during the boot process?

    Hello

    I bought my work laptop from my employer. During the startup of my employer's legal name is still displayed on the splash screen ' "(the screen with the HP logo).

    -J' already started back and ran the EREPLOGO. EXE utility to remove the logo (ereplogo.exe/e). The utility said that the logo has been removed;

    -in the BIOS 'view custom logo' is unchecked, so it will not use an image of the partition tools hp;

    However, during the startup the company name is still displayed on the top of the screen... :-(

    (1) how can I change this text to start or remove it completely?

    (2) what can I do to display the specifications of hardware during startup instead of this "splash screen"?

    Thanks in advance,

    SJW

    PS I have the latest BIOS (F.60 Rev.A, November 30, 2015)

    Hello

    I managed to change the line of text with the BiosConfigUtility64.exe.

    With "BiosConfigUtility64 getconfig:config.txt", you can write all the values in the bios and a text file with "BiosConfigUtility64 setconfig.config.txt", you can set all the values after you change the values you want to change. In my case, that I had to change the value of "property tag", which is the value that appears in the home screen during the boot process.

    Later, I discovered the tag 'property' can also be changed under the Security tab of the configuration of the BIOS (F10) normal... until I knew what the property tag, I associate the line of text to security so I did find the text before :-) field

    Best regards

    SJW

  • Lenovo T410s and Mini Dock Plus Series 3 with 2 monitors DVI, white screen during the boot process

    Hello

    I'm having a problem with the configuration of my lenovo thinkpad T410s.

    I have connected two 19' DVI monitors for the docking station, but during the startup process, I get no output on screens.

    After loading Windows 7, the windows login screen.

    In the BIOS all the graphics preferences are being "switchable graphics", because I also use it on business trips.

    Does anyone have an idea how to solve this problem?

    Thank you!

    Michael


  • HP Pavilion p6-2069sc: computer hangs during the HP splash screen

    Hello.

    I plug an ASUS GeForce GTX STRIX 750Ti to use in my Pavilion P6 - 2069sc, but when I start the computer after installing my GPU, the screen hangs on the blue HP startup screen.

    When I try to hit the ESC key to enter the BIOS or any other keys it comes just a beep of the machine.

    It is a long beep every 20 seconds or so from the computer.

    When I use the integrated graphics card, everything works as they should.

    I already upgraded to 550W 300W POWER supply

    Because your computer has been manufacturer Sept 2011, there Legacy BIOS.  The latest vBIOS UEFI was initiated at the HP units at end of 2012.  That said, either you stay with a Legacy BIOS GPU card, or choose a dual hybrid card BIOS.  The GTX 660, or GTX 670, all of which are two high-end of the legacy card would be far superior to the GTX 750Ti.   All the current hype is looking for a lower quality card, the 750Ti, based on the more low power and some GTX offering a BIOS hybrid via Select manufacturer. The Asus could not be hybrids, as you can testify.

    http://www.hwcompare.com/17301/GeForce-GTX-660-vs-GeForce-GTX-750-TI/ 450W SS6

    http://www.hwcompare.com/17306/GeForce-GTX-750-TI-vs-GeForce-GTX-670/ 550W PSU

    http://www.GeForce.com/hardware/desktop-GPUs/GeForce-GTX-660/specifications

    Based on your existing new POWER Pack, (hopefully a quality unit), 660 GTX would be good.  In my humble OPINION, an EVGA GTX 660 is better based on your power supply of the system. Please call EVGA for re - check a Legacy BIOS.

    PS I have a EVGA GTX 660 and 670 in my BIOS Legacy of <>towers.  I tried an ASUS, but he did not have an ASUS motherboard. Strange, but ASUS check the fault has his own card. Cost me $50 return shipping cost, so Please check with any manufcacturer.

  • Computer hangs during the transfer of 16 jpeg files.

    Recently, I replaced my Toshiba Satellite M40 PATA hard drive and reinstalled Windows XP SP3.  Subsequently, I find transfer more than 16 jpeg files (approx. 1 MB each) at the same time causes the computer freezes.  I have to shut down the computer and restart and sometimes the computer is 'always' Hung/frozen after restarting Windows (mouse move no keys, ctrl + alt + delete work does produce no action) which necessitated my stop down and restart the computer again.

    This problem occurs during various methods of transfer-to transfer pictures from my card SD using the scanner and camera or Nikon transfer software, trying to copy and paste pictures from the SD in an empty folder, and the problem occurs even when I try to spend more than 16 images from a folder in another.  I tried to transfer images from a folder with the computer in safe mode and the problem occurs when I try to transfer a little more than 16 images at once.  (my SD card, has about 60 images on that.)  There is no error message or any other message - the computer simply crashes.

    I did not have this problem before reinstalling XP.  There seems to be no limit to the size of the transfer that I could perform. I can't wait to find out how I can remedy this problem.  I am familiar with writing code, check the registry, etc, but I'm good enough following the simple procedures.  Thank you for your help.

    Original title: file transfer causes XP to hang, no error message

    Hi RobertMorouney,

    Thanks for posting in the Microsoft Community.

    In addition, how are you doing today?

    You have a problem with the computer hung on the transfer of files on Windows XP. This can be very frustrating for you, and I appreciate the efforts you have put in. Let us work together as a team and try to get this fixed number.

    Method 1-

    Step 1-

    Trying to transfer files in Mode without failure.

    Check out the link-

    To start the computer in safe mode

    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

    Note: Make sure that you get the computer back to Normal Mode after performing all the troubleshooting steps.

    Proceed to step 2, if the problem does not occur in Mode without failure.

    Step 2-

    I recommend you perform the clean boot.

    Placing the computer in a boot minimum state helps determine if third-party applications or startup items are causing the problem. You must perform the steps in the article-

    How to configure Windows XP to start in a "clean boot" State

    http://support.Microsoft.com/kb/310353

    Note: Make sure that get you the computer to a Normal startup after performing all the troubleshooting steps.

    Method 2-

    I wish that you run a Chkdsk command on the computer.

    Check out the link-

    How to perform disk error checking in Windows XP

    http://support.Microsoft.com/kb/315265#Method1

    Note: The Chkdsk command will try to fix bad sectors on the hard drive. All the data on these sectors may be lost. The computer could go to a State no boot as well. Proceed at your own risk.

    We know if you need help. We will be happy to help you. We, at tender Microsoft to excellence.

    Thank you.

  • The computer hangs during the analysis of Microsoft Security Essentials. Error checking: 0x0000007f

    Hello.

    My computer - windows 7 x 64 SP1 - is now fallen down several times all by performing a full scan of the system with Microsoft Security Essentials. This is the last event:

    Log name: System

    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 28/02/2016 13:20:17
    Event ID: 1001
    Task category: no
    Level: error
    Keywords: Classic
    User: n/a
    Computer: GAMUT
    Description:
    The computer was restarted after a bugcheck.  The bugcheck was: 0x0000007a (0xffffffffc0000185, 0x000000010495a880, 0xfffff6fc500110e8, 0xfffff8a00221da3c). A dump was saved in the: C:\Windows\MEMORY. DMP. Report ID: 022816-17986-01.
    The event XML:

     
       
        1001
        0
        2
        0
        0
        0 x 80000000000000
       
        636121
       
       
        System
        RANGE
       
     

     
        0x0000007A (0xffffffffc0000185, 0x000000010495a880, 0xfffff6fc500110e8, 0xfffff8a00221da3c)
        C:\Windows\MEMORY. DMP
        022816-17986-01
     

    You can access the minidump here: https://www.dropbox.com/s/shogzx1tvdqh904/022816-17986-01.dmp?dl=0

    Can you help me? I don't know how to parse this file to understand what the problem is.

    Thank you!

    92 KB in bad sectors.

    You should check this number against the future reports. It will not reduce, but if it increases, you need to back up on external media and replace the disk.

    Cleaning of unused 161 entries index $SII of file 0x9.

    Cleaning of unused 161 entries index $SDH of file 0x9.

    Cleaning of 161 unused security descriptors.

    It is a problem less than bad sectors. If you get these errors, you must test the drive using the drive manufacturers test utility.

    Model Hitachi HTS543232A7A384 ATA Device

    IBM - Hitachi Drive Fitness Test 4.16

    http://www.MajorGeeks.com/files/details/ibm_hitachi_drive_fitness_test.html

  • How to disable the driver during the boot process?

    Hello

    I have uninstall a printer from my computer, but when I restart my computer during the process sometimes a back pop up windows and require a response at the prompt of the printer driver I uninstall, but this statement was not disabled or deleted.

    How can I access the startup file to change?

    Thank you

    Hi Reyes,

    Restart your computer and start pressing on the keys on your keyboard. On a computer that is configured to start to multiple operating systems, you can press on the -key when the Boot Menu appears. On the Advanced Boot Options menu, select Disable the Driver Signature Enforcement press .

    This will disable the drivers at startup.

    Hope the helps of information provided.

  • Satellite P70-A-11 q - Windows 8.1 stops during the boot process

    Hello.
    I have a q P70-A-11. almost from the first day I got the camera that I have problems with starting.
    The OS is installed on a 250 GB SSD.

    Treat it as I turn on the laptop and its still the boot stops down unexpectedly without an error message.
    This happens almost every time 2nd, I try to start the laptop.

    I know this isn't a lot of information but I don't have any newspapers, or something that I can help you.
    Concerning

    You are right. There isn't a lot of information on this virtual path, it is not easy to say what the problem is.
    What is your laptop preinstalled with original OS that you got with it? I presume that the only change is upgrade SSD, right?
    So if I understand you well you traded original HDD with new SSDS and original recovery image is installed.
    This problem started immediately after the upgrade to SSD?
    When you put the old HDD inside the same thing from happening again?

  • Computer hangs during the installation of updates (I have to install 64)

    What should I do when I cannot yet download or update anything without my computer freeze or lock up on me.

    Hi floridahmbdy,

    Check if an error message or error code listed in the event viewer, you can check the link below:http://windows.microsoft.com/en-us/windows7/What-information-appears-in-event-logs-Event-Viewer

    Try the methods below:

    1. start the computer to boot and check if you are able to install the update to Windows. Link below will help you to start the computer in clean boot:http://support.microsoft.com/kb/929135

    Make sure that you reset the computer in normal mode in step 7.

    2. you can also try the steps from the link below: the problems with the installation of the updates:http://windows.microsoft.com/en-us/windows7/Troubleshoot-problems-with-installing-updates

    With regard to:

    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • The computer hangs during the communication via a serial port

    I developed a code in LabVIEW 2011 to connect with the XY stage. It's actually two steps mounted perpendicularly. The installer of the system is that a (made by the same manufacturer as the stadium) gamepad is connected to the USB port on the computer if a USB to Serial converter. A step is daisy chanied to the controller and the other stage Garland at the first stage.

    To our application had to continually check the status and position of the steps X and Y. Because the joystick also returns responses when a request is sent to all devices, I need to send applications individually; for example. one request per order per device, making it a total of 4 orders. It takes care of the error returned by the controller. The problem, however, is that after a while the freezing of the program or the computer stops and restarts. It is located about 13 minutes (on average) after the start of the program. It also happens even when no command is sent to the devices. I put 50 ms delay before each send two commands (position and status) by device. Basically, the application waits for 50ms before sending two commands for X stage and the receipt of the response and when everything is done with X stage, he expects another 50 ms to do the same for step Y. Should this procedure goes on until the application is stopped. But as I said, there is a problem. Now, I guess the problem is that serial port buffer overflows. He chose to increase the delay time, but if it works to solve the problem, then I have no choice!

    I would appreciate any thoughts and comments!

    After a lot of time to experiment, I am convinced that the issue was with adapter Profilic.

  • Computer hangs during the update of Windows 8

    My laptop recently posted a message saying that he would automatically restart in 15 minutes to install a Windows Update.  After 15 minutes, it restarts and a screen will appear that says "Configuring Windows updates.  Do not turn off your computer. "He started to install, then stalled to the point 13%.  I rebooted several times, and it keeps the timing at this point.  I can't go past this screen for something else, so I have no use of the computer right now.  Y at - it a fix for this problem?  Thank you.

    Hi Rebannle,

    What is the brand and model of your computer?

    This problem may be caused for the following reasons:

    Conflicts of hardware/software.

    System files are corrupt.

    You can see the steps from the following thread that was answered by MikeSimmonsUK on November 7, 2012, that will help us solve the problem.

    Windows 8 updates stuck at 13%. (NOTE: laptop HP - audio drivers)

    If the problem persists, you can also see the steps in the following Microsoft article: Windows Update crashes when installing updates in Windows 8, Windows 7, or Windows Vista

    Notes:

    When you perform the System Restore to restore the computer to a previous state, programs and updates that you have installed are removed.

    When running at Refresh: the applications that came with your PC or you installed on Windows Store will be reinstalled, but all the apps you have installed other Web sites and DVD is deleted. Windows puts a list of applications on your desktop after you refresh your PC.

    Keep us informed on the status of the issue.

  • Freezes during the boot process

    Hi, my computer is HP Pavilion Slimline s3300f desktop. Started to freeze during startup at various points all the time. And now if he charges upward it takes me directly to the Recovery Manager and it takes me to the Microsoft system recovery. Does that mean that my hard drive has failed? And all the lost data?
    And what should I do gel?
    Please help and thank you!

    Hello mastasergio,

    You have a few ongoing issues.

    A system is damaged and must be reinstalled. The hard drive is probably fine, however the data on the hard drive (OS) are not. Run the system recovery and recover your computer in a State of system costs.

    If you were not backup your data, it can be lost.

    What you need to do if you were not backup your data is to remove the hard drive of the computer and add it as a slave on another computer disc. Copy all the important files on the hard drive and save them elsewhere temporarily until you can reinstall the operating system on the HARD drive.

  • Tecra M5 hangs during the shutdown process

    Thanks to those who responded to my query. With your advice, I have now uninstalled Norton Ghost - and the problem disappeared, my machine now stops, goes to sleep and Hibernate properly and wakes up again properly. The next question to consider is why this is the case with Ghost and it is something that I intend to meet with Norton. If I answer, I'll post again. See you soon

    I also installed the Norton Ghost on my laptop, but I've never had no problem with the closing of the bottom.

    I think the ghost started always while the Windows has been started and the ghost was running in the background.
    This can be disabled in the registry.

    I removed the ghost registry entry in Hkey machine Microsoft windows current version of the software - run

  • InDesign CC falls down during the boot process

    If CC InDesign lance, he gets up to a certain point before it crashes everytime at the same point.  It is 64-bit only, 32-bit is still in charge, but it's much more slow and terrible to work for me.  I am running Windows 7 and have all the latest cloud only indesign updates installed.  I tried to leave the application of launcer CC so TypeKit fonts not loading at startup with nothing helped.  I tried to use msconfig to a selective startup, do not load the startup items and restart and once again, no dice.

    Capture.PNG

    Here is the full text of what you see the problem in detail in this screenshot of the window above:

    Signature of the problem:

    Problem event name: APPCRASH

    Application name: InDesign.exe

    Application version: 9.0.0.244

    Application timestamp: 5176f4c7

    Fault Module name: ObjectModel.dll

    Fault Module Version: 9.0.0.244

    Timestamp of Module error: 5176f4b9

    Exception code: c0000005

    Exception Offset: 00000000000261 c 0

    OS version: 6.1.7601.2.1.0.256.48

    Locale ID: 1033

    Information additional 1:9529

    More information 2: 9529754cc72c58f900e33c4f1855fb96

    3 more information: fe5f

    Additional information 4: fe5f55426fc3e5a2feae05a45cff6f40

    No problem. The bad news is that confirms that this is not a problem at the user level. I think you really need to uninstall CC, and then run the cleanup tool (CS for installation problems cleaning tool |) CCM, CS6, CS5.5, CS5, CS4, CS3), then reinstall.

Maybe you are looking for

  • Apple ID security

    I forgot my answers to my security questions and my email of relief was closed because it has been hacked, how do I change my security in?

  • Why firefox keep ask permission whenever he starts, he has never before?

    I use Windows 7 and recently used CCleaner to clean my registry and Firefox is now asking for permission to make changes to my computer whenever he starts. I checked for viruses and malware, tried to run Firefox as administrator, removed all but one

  • Stepper motor and LabVIEW - loop

    Hi guys,. I'm trying to control a motor step by step using a 6008 OR. I did a little research and I know that there are some problems using the 6008 with a stepper motor, but for my project, it should work perfectly. What I need: A VI that will contr

  • 18-5202 po: could not get the impressions

    The printer I use is: HP Deskjet Ink Advantage all-in - One Printer - K209a. He stopped taking the print documents I get print outs when I want to get photocopies or when I give print release of the desktop computer.

  • New desktop using Aspire with Windows 10

    I bought my desktop computer to replace an older XP.  I couldn't load the latest version of the MS Office software on it, and needed to migrate to that, if I could help my spouse who IS using it.  I have a laptop running Windows 7, which I became qui