Computer has a virus

Similar Questions

• My computer has a virus

  My computer has a virus, I managed to get rid of this and restore my computer to a week ago but my doc. pitchures and many other files have disappeared, how to restore? I have Windows 7 home premium

  It was the intelligent virus and I got rid of it through Kaspersky. Can you tell me what I can do to recover my files?

  I looked online sub forums - nothing specific and microsoft solutions.

  I just got to chip away purchase inot a retriever-doc file retrieved a bunch of garbage that's all.

  Thank you

• So, my computer has a virus moneypak and ontop of the said virus pro safety. And I can't download any anti-virus scan malware to get rid of them due to my failure of security scanning.

  So, my computer has a virus moneypak and ontop of the said virus pro safety. And I can't download any anti-virus scan malware to get rid of them due to my failure of security scanning. So I went to check on my Microsoft Security databases to see what is happening, and it will not even open! Whenever I click it, it says "You don't have the right permission to open" (my security essential has been like that for maybe a week now. and I just received today two viruses) while I try to uninstall, but it won't allow me because of something not having the right to access and contact an administrator. So I can't open the MSE, can't uninstall it, can not download any virus anti-malware to get rid of the moneypak and pro. I'm so lost, please any suggestion on what I can do to fix my computer would be greatly appreciated!

  Original title: help!

  Try the rescuecd kasperskyor avg rescuecd

  If you get the ISO, you'll need a blank CD and

• Call to access the computer, recently received a phone call from someone saying that my computer has a virus online damage the hard drive.

  Recently received a phone call from a person saying that my computer has a virus online damage the hard drive.  They said that my computer license of Microsoft and utilimately ID wanted remote access to my computer via maintenance PC (pc22.com) to correct it.  Is this a new type of fraud that goes around?

  It is not a new type of fraud, but it IS a scam.  MS does not give that kind of information, and they do not call users.

• Microsoft calling you to tell you that your computer has a virus that sends alerts he has a virus?

  I had someone call me on my home phone to tell me they were Microsoft and said that for the weeeks last few my computer sent because he has a virus and only they could repair error reports. Microsoft is actually do that or is it a scam?

  Hello

  Yes, it's a SCAM! I hope that you don't give them access to your computer. If you did
  Please let us know so we can offer suggestions to combat their possible actions.

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• My computer has a virus, can I start safe mode and download the scanner software?

  My daughter has a virus on his computer and he was arrested for perhaps a year. Can I try and see if it will boot in safe mode and down load a service of scaning as Mirco soft essentials for a scanner or Malware Anti-malware bytes. I guess my question main you can down load a program in safe mode.

  Hello

  Of course you can. Use safe mode with networking to download directly on his computer--several times
  as you start the computer, press F8.

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
  MALWARE IS STILL PRESENT).

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  =======================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 to get infections of virus and spyware.
  See http://www.microsoft.com/protect/support/default.mspx for more details. For international information,.
  see your subsidiary local Support site.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• my computer has a virus. I took it to get the virus removed and now I don't have my family vista premium there Home Basic

  my computer has a bad virus and I had cleaned it but now my family vista premium is not on that but Home Basic is. I tried to activate with the numbers on the side of my computer, but he says that's not good. His NY will not come on either. I went to the trouble and he told me to plug my speakers that have been connected

  Hello

  Take it back to the one who fixed it and demand that they fix it correctly by reinstalling correct Vista edition. namely Vista Home Premium;

  _____________________________________________________

  We cannot help you help to activate the version of vista evil with your home premium product key

  It will not work

  _______________________________________________________

  If you have no luck with the one who fixed it, you need to reinstall vista Home premium yourself or contact a computer technician known to do

  Here are the different ways to reinstall Vista

  Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

  ____________________________________________________________

  also ask them if you have a recovery partition on your hard drive to get back to the way you bought

  you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer

  Ask them of the exact key sequence

  __________________________________________________________

  or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

  Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

  they contain all versions of vista

  This is the product key that determines which version of vista is installed

  http://www.theeldergeek.com/Vista/vista_clean_installation.html

  ____________________________________________________________

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

• Strange phone call from Microtech saying my computer has a virus

  This morning I received a strange phone call. The caller ID said TRIKON but speaking men said they were by Microtech. I could barely understand what they said, and they had Middle Eastern accents. They asked that a program on a computer with windows 7 was about to crash, once again I barely understood what they were still talking. They spoke as they were apparently trying to save my computer by a virus. They asked me to go in my command prompt and type Assoc. at this point the call seemed really shady and suspicious. I have no idea how they had our information, they wouldn't tell us who they worked for, and the call quality was extremely poor. We hung their call, and then moments later recalled, we told them everything was fine and that we would be talking to a real representative of microsoft. They did not return after that. It was all very suspicious, I ran several scans on my computer, but I did not notice any problems. I'm very confused, and I don't know if I'd be worried. I would much appreciate it if someone could help me on this situation. I have also some question. TRIKON is in collaboration with microsoft? Is there a computer in circulation problem? I want much help from one who has experienced this problem, as well as support from Microsoft.

  -I would like to thank very you much for your time.

  This morning I received a strange phone call. The caller ID said TRIKON but speaking men said they were by Microtech. I could barely understand what they said, and they had Middle Eastern accents. They asked that a program on a computer with windows 7 was about to crash, once again I barely understood what they were still talking. They spoke as they were apparently trying to save my computer by a virus. They asked me to go in my command prompt and type Assoc. at this point the call seemed really shady and suspicious. I have no idea how they had our information, they wouldn't tell us who they worked for, and the call quality was extremely poor. We hung their call, and then moments later recalled, we told them everything was fine and that we would be talking to a real representative of microsoft. They did not return after that. It was all very suspicious, I ran several scans on my computer, but I did not notice any problems. I'm very confused, and I don't know if I'd be worried. I would much appreciate it if someone could help me on this situation. I have also some question. TRIKON is in collaboration with microsoft? Is there a computer in circulation problem? I want much help from one who has experienced this problem, as well as support from Microsoft.

  -I would like to thank very you much for your time.

  This is a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

  At let them into your computer? If you did you are at serious risk for what they could have done it (installed spyware? Identity theft? Steal the passwords?), and I highly recommend that you do the two following:

  1 reinstall Windows properly

  2. change all your passwords, especially those of the financial institutions and online stores.

• My Vista computer has a virus and it is slow, I need help fixing it

  my computer got a virus a sound running slw I need help fixing it

  Hello

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• a call from a guy that he was from microsoft and the computer has a virus

  My friend got a call from a guy that he was from microsoft and that they had tried to him (by pop-up texts) she had a virus message. He was called to help set and wanted remote access, but would not give him any id to verify that it was legitimate, including any phone number or email address. He rang back the next day for a new attempt. He him verbally ordered a little in his computer saying that it had received these warnings pop up, but it will not allow access just in case. We believe that it is a scam. are us correct? and she inadvertently gave them access to certain form eventhough she has not allowed their remote access. He also could not give all the names of what virus he had which sounds too suspicious if they could detect the threat etc...

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I think my computer has a virus that is disabling and eating everything

  Internet Explorer does not work all of a sudden, the icon does not appear and it seems that it is not really installed more.

  MSN Messenger does not work. It connects, but 10 seconds after he logs in, an error message appears saying that windows live platform has stopped working properly.

  Windows Security Center is turned off and cannot be turned on. When I try, it says access is denied or something.

  scan Windows defender said he has detected harmful infection and when I try and remove it, it does not remove.

  I used avast antivirus protection and when I realized that there is some sort of virus, I tried to open it to run a scan but it says access is denied and then the program itself, eaten as internet explore.

  IM using mozilla firefox at the moment, because when I tried to reinstall internet explore it says it could not install because I had to use windows update to check for the updates. so when I opened that and tried to check updates, he says that he was taken out of power or something. Ive tried to start in safe mode and scan but does not work, I tried AVG Antivirus but nothing works. Please can someone help fix me my computer? I wish just that there was a single test that could pick up every single virus and finally get rid of it!

  Try those mode without fail - repeatedly, press F8 as you start - try scanners online in secure Mode
  Networking. Please make ALL methods and go up to those which do not later as you can. Rob - bicycle - Mark Twain said it is good.

• I think my computer has a virus.

  My computer usually left open, one of the main programs in windows explore I used a security scan that has found 6 threats 5 were low the 6th was critical, but he said it was only for ad items, but it clogged and closed when I click on clean so I went online on the Microsoft website and tried to download a virus/malware remover is compatible to all windows , but when I tried to download it says it was not compatible, I can't access the system restore because it's one of the things that my computer refuses to open up. So basically, im denied donkeys to all that gives me the ability to change/delete things on the computer and it has completely taken over my scanner security that is supported by microsoft and intel.

  So in addition to coming here ive ran out of ideas, I don't have to talk about code or computer language, so please try and make it easy for me.

  Hi jaydent,

  In more options our venerable contributor Mike Hall, laid out just for you, you might want to try the Chameleon Malwarebytes first before resorting to a factory reset just in case you have important files that you do not save...

  Chameleon of Malwarebytes.

  http://www.Malwarebytes.org/products/Chameleon/

  Good luck.

• Phone call from a company claiming my computer has a virus.

  I received a phone call from a company claiming to be windows saying a virus had hit my computer and I had to follow its procedures to address them.  I refused and said I would call them back, he said to call 2896451510 and that he was in the New Hampshire USA and his name was Ron.  This guy knew my home and then asked me how many girls or boys lived here... that's when I hung up.

  It's a scam.

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

• How do I know if the Windows XP-based computer has a virus?

  WINDOWS XP PROFESSIONAL. My C drive is maximally. I have 37.2 GB and no usable space. I don't even have 15% so I can run the defragmentation. I found where the additional concert seems to be.  C-> documents and settings-> ADMINISTRATIVE properties show this ADMIN record is 32 GB but when opening the folder everything inside has low usage. So I can't run a scan disk or defrag. I've always been able to get into my system while loading and reloading my whole system, but I can't seem to find with this system. +
  * original title - I think I have a virus.*

  You are cut short or is the directory that you looked really named

  C:\Documents and Settings\Admin

  Temporarily, save some space by:

  • empty the trash
  • turn off System Restore (right-click on desktop > properties > system restore)
  • delete your temporary files (start > run > %Temp% > OK; then just select and delete; don't forget to empty the trash after that)
  • clear the Internet Explorer cache (Control Panel > Internet Options > general tab > delete temporary files, etc..)
  • clear the cache for a different browser you use

  Then download and run JDiskReport (needs about 2 MB of disk space).  This should help identify which occupies the space on your drive.  If you can not know what to do after you have identified the space pig, after return with details.  And don't forget to turn the system restore.  You can uninstall and remove JDiskReport after your done with it.

• I got 2 calls saying that my computer has a virus which is mess up other computers on the network. I think it's fake but wanted to check with Microsoft.

  I think that calls people are seeking access to my computer, but want to be sure.

  Hi Margiep8587,

  Microsoft does not call for clients to prevent infection by the virus on their computers. You can run a scan for viruses online on your computer to verify if your computer is infected.

  http://OneCare.live.com/site/en-us/default.htm

  Bindu R - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.