Computer is configured correctly but the printer is not responding

OK gang, this is getting really stupid! TIS happens all the time and I'm getting sick and tired of it!

Have new HP computer and printer B210 hooked to a wireless connection running Windows 7 with IE9, series of tests and test report wireless network said "no problems found.

I try and scan a document/picture on computer, and he answers without any link with. I run troubleshooting and returns "apperes computer is correctly configured but the device or Recorce (XXX.XXX.» "X.XXX) does not.

I ran all the tests, made everythin thys said to do but no help.

I called everything a few months ago and was on the phone for over an hour, turned on the control computer HP person she littered with the computer all screwed upward and it worked for a short time and return to the same problem...

Someone out there in never never land have ideas? If if I'm going to take the advice and try it if not complicated...

Thanks, Discusted HP person!

Hi @cjdoxies,

I see by your post that you are unable to scan over the network wireless to the printer to the computer. I would like to help.

Temporarily disable any Antivirus software, to see if it interferes with communication.

Try to start a new search.

I have a document with a few steps to try if you are still not able to scan.

A "connection error" or "No computer has detected" Error Message is displayed when you scan for e-all-in-one printer series HP Photosmart Plus (B210).

If you have not already, download and run the Print and Scan doctor. It will diagnose the problem and could solve it automatically. Solution 3: Check the Scan of the computer definition also. Solution 5: Search for critical updates, hotfixes, and firmware. Follow the complete document if these 3 steps do not resolve the problem.

If the problem persists, connect the printer directly to the computer with a USB cable and test the scanning. Just to rule out a problem of network or firewall. Were you able to scan?

What were the results when you ran the Print and Scan Doctor? (she print or scan, all the errors-WIA, TWAIN)

Do you have any new changes on the hardware or windows or updates of router before this problem?

You can scan through the HP scanning software?

If it is, then, most likely, it's a firewall or the driver may be corrupted.

Uninstall and reinstall the printer software.

Uninstalling the printer software.

E-all-in-one printer HP Photosmart Plus - B210a drivers.

Select your operating system, click Next and click on the software to download and install.

Please provide detailed results if you're still having problems.

Good day!
Thank you.

Tags: HP Printers

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