Computer is unresponsive after waking it from sleep mode

This is starting to happen more frequently.

I put my computer to sleep and 5 minutes in forest exploitation and using anything (e.g., google chrome or itunes), the application crashes.  I then click on Ctrl-alt-del, but never, it appears (usually works).  Then I move the taskbar, and it shows a "explorer.exe is not responding...". ».  Then the entire computer just freezes, and then the only thing I can do is hold down the power button to force a stop.

My wife's computer is also windows 7, and it still works ("not responding") when she wakes up from his sleep.  If its something with my computer.

Is there any solution for this?

Hi XxRicyxX,

(1) remember you to make changes to the computer before this problem?

Step 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) drives, etc...)  Except the mouse and keyboard, and then test to see if the problem persists

If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue.  Then get any drivers\software update for the device.

Step 2: Run the troubleshooter to power and check to see if that corrects this problem

Open the troubleshooter of power
http://Windows.Microsoft.com/en-us/Windows7/open-the-power-Troubleshooter

Step 3:  Clean boot the computer, allow the computer to sleep and test

Follow step 1 in the link below

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135

If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

Continue with the remaining steps to pin-point on the third party service.

After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

Important: Be sure to put the computer on normal startup followed step 7 in the link.

Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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