Windows 8 I lose the internet connection after waking from sleep mode

My wife has a new laptop from Toshiba with Windows 8. When he wakes from sleep mode, it detects all wireless signals. If it restarts the computer, it detects our own wireless, as well as all the neighbors signal. Is there a simple way to correct this trend? She dislikes having to reboot the computer whenever she wants to use it.


Very interesting what's happening on a new machine. Are you sure the original wireless network card driver has not been updated (i.e. through Windows Update or its equivalent at Toshiba?)

I guess that the wireless network card driver doesn't handle well "message sent" by the system when it changes the power state change leading to a 'dormant' device (in this case the WiFi network) on the revival of the fashion Watch (same problem with the Hibernate?).

Not knowing your model Toshiba, or wireless network card let me suggest you try the following if options exist for 1 # *:

  1. Go to the section of the network adapters and Device Manager. Right-click your wireless card, and select Properties. Go to the power management tab, uncheck allow the computer to turn off this device and check allow this device to wake the computer , and then save your changes
  2. Go to the control panel and Power Options to change the parameters of the plan (for the selected power Plan), and then select change advanced power settings / wireless adapter / power save Mode / connected and select value is A maximum Performance otherwise affect this value

* Not sure about my translation of terms/options used above - I am not in an American version

If the above does not help I'd you make investigations with Toshiba on this issue as the owner of a new machine, you're probably eligible for a level of support.

+ Feel free to bring your network card and Toshiba models - this helps in search of possible measures and troubleshooting. And it could help other people if solve you the problem sooner or later...

Hope this helps

See you soon


Tags: Windows

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