Computer now put in hibernation, Vista will not boot. Computer stuck on black screen after startup. Help?

Similar Questions

• Cloning hard drive with Clonezilla failed, gave a bad sector error message and now the original hard drive will not boot

  Original title: startup problem

  I tried cloning from my hard drive with Clonezilla, and he gave me a bad sector error.  I have since run the hard drive test in bios and it passed.  Anyway, clone has failed, and now the original hard drive will not boot.  My dvd player won't turn when I try to load the Vista repair CD (Vista Home Premium 32 bit).  Clonezilla removes the start settings for the original disc?  And if so, how can I restore it?  The computer starts just a black screen with a cursor at the top left.  When I install the hard drive in a box and connect it to another computer, it shows the partitions and files all seem to be there.

  Hi DougEisenmann,

  Clonezilla is not supported by Microsoft.

  If you are unable to boot from the Vista repair disk then you will need to go into the system BIOS and make sure that it is configured to boot from the DVD drive.

  Check out the link:

  Windows to boot from a CD or DVD

  http://Windows.Microsoft.com/en-us/Windows-Vista/Start-Windows-from-a-CD-or-DVD

  BIOS: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/BIOS-frequently-asked-questions

  Important: Change the BIOS (Basic input output system) / Semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  See also the thread which has some troubleshooting steps for this same issue.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-system/Windows-Vista-crashedstartup-repair-wont-launch/49315171-1601-49DD-84fe-50bebd9ddbae

  The above link contains third party links provided by other users.

  Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer

• Vista will not boot

  Since auto-updates 2nd week of February 2010, my PC will not boot.

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  And read this update problems:

  http://www.bleepingcomputer.com/tutorials/tutorial140.html

  Understanding Windows Update and Extras in Windows Vista at the link above.

   

  Remove the Vista updates; two ways to do this:

  1. a System Restore to before the updates:

  Click Start > programs > Accessories > system tools > System Restore > restore time/choose your own date > next

  If you use Norton, disable it before using the system restore.

  If it is impossible to enter the Normal Mode, do a Safe Mode system restore:

  Press F8 at the startup/power and the list of startup options, use THE ARROW key to select Safe mode > and then press ENTER.

  System restore steps according to the info above.

  Also:

  2. click on start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

  > then click the one that you don't want > uninstall will appear at the top > uninstall it.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

  > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

  When you take a look at pending updates, you can either download/install them one at the time, namely the update causing you problems.

  > or if you do not need an individual > right-click on > UAC prompt > hide it

  See you soon.

  Mick Murphy - Microsoft partner

• I removed a secondary hard drive but now Vista will not boot. I tried startup repair, but failed. What alternatives are there?

  It is a desktop computer that I built myself, so I have no tech support. Until I removed the hard drive, I formatted to remove all data. Since then, Vista does not start. I used my installation disc to repair Vista, but that has failed. I tried the system restore, which was a success, but Vista still does not start. What else can I do to solve this problem.

  Hello itisallgeektome,

  Open Control Panel and click on Administrative Tools. In the Administrative Tools window, click computer management, and then in the next window, click on disk management. When the disk management window opens look down the list of partitions and see if you have a "system reserved" partition This is where the system files are stored.

  If you have installed the drive 'after' that you installed vista, then I accept the boot files would not be on the second drive, but it seems strange that the windows repair option will not correct the bootloader. However, by doing an inplace upgrade this will re - install windows vista (but it will not, or should not affect your files/programs (However it might be useful to back up all the important files that you cannot just in case beed)). As a complete reinstallation is completed, it will create a new bootloader in the process.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer:www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• Start the computer to a black screen after you uninstall a game.

  Original title: cannot start the operating system.

  OK I installed this game, so he has not ran smoothly and I uninstalled it. When it was above him asked if I wanted to restart the pc. I did and when I restarted it loaded the 1st screen and it became all black. so I decided that I restart again but same thing happened on n, I indeed that this stay for awhile on a black screen, thinking it will take some time to load up, but no, I put the windows CD boot in and pressed F12on starts from the CD-ROM, the CD-ROM began checking for hadrware and other things , but in the moment, it says install from the screen went blue with white letters saying error. He says can be caused by the virus, malware or any newly installed software. I rebooted and now I'm under certain diagnoses by symptoms - came with my dell pc. so the symptom I am scanning is "can not boot the OS" no results to present but can someone help me? or tell me hor run in safe mode or anything like that? THX

  Hi VladKrem,

  You receive the rattling of the computer?

  I recommend you perform the upgrade on Windows XP site & check if it helps.

  How to perform an upgrade on the spot (reinstallation) of Windows XP

  Hope the helps of information.
  Please post back and we do know.

• Windows Vista black screen after startup

  Hello!

  I have a pc HP G60 with Windows Vista. After the updated pc, I couldn't use Google Chrome (it crashed and said 'Whoa Google Chrome has stopped working') after reading a few posts, I decided to restore the pc. So once I did this it worked fine. The next day Chrome stopped working again and not so my Mozilla Firefox (it says THAT XPCOM is not found) and I think it was because as I closed the previous night there are more updates running on the computer. So I restored around 4 or 5 times and the last time I have done that and restarted the computer, that he was really a lot of time with a black with just the mouse screen shows so I shut it down by pressing the power down button (bad I know). Now, whenever I turn it on, you can see the Windows loading screen with the small bars at the bottom and then there is a black screen with white text, requesting that the operating mode (safe mode, normal mode, etc.) and then after I decided to use it says loading files or something like that in the white text then just a bunch of names to run it on the screen. However, after that then it goes to a black screen with only the mouse showing. Someone knows how to fix this? I tried pressing the f8 key and I tried pressing the power button for 30 seconds without energy sources and put into market as Sigma_08 says in this post:

  https://social.msdn.Microsoft.

  and the CTRL ALT DEL, but it still does not work. Is there something I can do? D:

  * I tried all modes (normal, security) on the start screen (it opens with this screen every time since I closed it the wrong way.

  Hello! Thanks for the help! I have not tried, but because it turned out that I was pressing f8 at the wrong time, then tried again before the windows logo showed on the screen and was able to use the Repair Options and then system restore and this time he solved the problem! Thank you again for taking time to answer and the link!

• Computer stuck on black screen

  Hello

  Last week after hibernating my computer (Windows Vista), reported an error during startup, saying that a file has been corrupted (sorry, I don't know what particular file - something to do with the information of hibernation) and there was a mistake in the restoration of hibernation. At this point my keyboard does not respond at all, not being able to press return to select options on the black screen (or respond at all to the caps lock or any other key), so I restarted the computer in an attempt to circumvent this.

  But now now I just get another similar error on the last attempt to resume the failure of the system. It gives two options - "Continue with system summary" or "Delete restoration data and proceed to system boot menu" - but always my keyboard does not respond. It seems not to respond on this menu; While the computer worked the keyboard was very good, and it also works on the BIOS and the menus of configuration before it gives this error (although I have not played around with these menus, just in case). I also tried to connect 2 other keyboards is not this keyboard in particular.

  PS I remember correctly, I do not think that the keyboard has never worked in any other similar black screen of menus (such as the ability to start in Safe Mode, although this menu contains a selection automatically after 30 seconds)

  Any help would be appreciated.

  Jack Ro

  Hi Jack Ro,.

  Follow the steps below for a possible solution:

  Method 1: I suggest that you select the second option "Delete restoration data and proceed to system boot menu" and let the system startup.

  Note: All by the system on the computer start menu if bad sectors are found on the disk hard when the system start menu try to repair this area if all available on which data may be lost.

  Method 2:  Follow the steps mentioned in the link below to access the system recovery tools.

  How to access the System Recovery Options menu?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  Run the tool to restart system as shown in the link below:

  How to use Startup Repair?

  http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

  I would recommend also refer the link that has the solution for the problem likebelow:

  http://social.technet.Microsoft.com/forums/en/itprovistasetup/thread/29be7cad-a7ad-4d38-A1F5-fca7561eb0f8

  Hope this information helps.

• Windows Vista Ultimate 64-bit goes to a black screen after login. Completely insensitive.

  I seem to have a problem similar but different enough to justify a new thread. I am running Windows Vista Ultimate 64-bit, and after the connection, I get a black screen with a cursor that can move normally. However, it becomes more complicated as everyone else. Absolutely NO work of access keys at this point, ctrl-shift-esc, ctrl-alt-delete, windows-r, don't SHIFT five times, NOTHING that other threads have suggested. I can't do anything but restart the computer once it reaches that point.

  This is where it gets weird. Regular Safe Mode actually works for me, but is not the Mode safe mode with networking. There has been absolutely no sign of difficulty with this computer before that. I already have Malwarebyte Anti-Malware, it has been updated yesterday. I checked for ntndis in the registry, nothing. I uninstalled my video drivers, now, I have to reinstall because it wasn't the problem. System Restore was only a restore point on March 1, which did nothing even though the computer was working fine, March 1. I do not have the Windows disc, I split the cost with a friend who's in Arizona that I know, and he has probably lost the drive now.

  Please help, my office is useless like this. I'm on a laptop, and I have a 512 MB USB key, if something needs to be downloaded on the desktop.

  Hello

  1. go to your router manufacturers website and make sure you have the latest firmware for it

  2. go into your Web site computer and makle manufacturers you have the latest network adapter drivers

  3. read this

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-adapter-problems

• ASUS laptop computer stuck on reboot screen after system restore

  Hello

  I did a system restore on my laptop and asked that it be returned to the State where he was 3-5 days ago.

  It was all going well until he came to turn it back on - it is now stuck on the screen to restart for almost 2 hours!

  I don't want to cut to the case that it damages, but I don't know how to get out of the reboot screen.

  Any help/advice would be much appreciated :)

  Hello

  This problem could occur if the system restore was not completed successfully.

  If the computer is blocked at the start screen, I suggest you to restart the computer and see if you can start the computer normally.

  If this isn't the case, I suggest you to perform auto repair from WinRE. Check if it helps.

  To run auto repair on follow computer Windows 8 as follows:

  (a) to Insert the media (USB or DVD) and restart the computer.

  (b) key press F12 (usually it's F12, but it may differ between computer manufacturers) and choose the drive that you inserted the installation media in.

  (c) once the Windows Setup window appears, follow these steps:

  (d) click Next , and then select fix your computer.

  (e) you will see a blue screen and a option to choose.

  (f) select the Troubleshooting option and select Advanced options.

  (g) you can choose automatic repair in Advanced startup . option

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• Start the computer to a black screen after the improperly installed display driver

  original title: display driver

  I installed the wrong display driver and now black screen when the computer starts

  Hello

  Start mode safe mode with networking.

  Go to the website and get the correct - driver download but don't install it yet.

  Control Panel - device - graphics cards - right click on the adapter Manager - UNINSTALL-
  Check the box - DRIVER to REMOVE when complete reboot safe mode.

  Now, install the appropriate driver.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• The Windows Setup program does not open. Stuck with black screen.

  Hi all

  I'm trying to install windows 7 from an iso file using Bootcamp assistant, Version 6.0.1 but unfortunately just windows installer does not open so I'm stuck with this black screen. I left my sit MacBookPro autour with this black screen during more than half an hour and after awhile, it gets really hot so I interrupted the "process."

  I have reset the NVRAM (command + alt + p + r) which did nothing.

  I followed the instructions of bootcamp. I downloaded the correct drivers for my model of mac pro book, I created a bootable and partitioned my drive.

  The forum has a lot of "black screen problems" but none of their solutions worked for me.

  Any help would be greatly appreciated!

  Thank you

  1. leave BCA creates the installer from USB, but not to partition your drive.

  2. download the correct drivers to install Windows 7 and previous versions on your Mac with Boot Camp - Apple Support and replace $WinPEDriver$, AutoUnattend.xml, and the entire folder on the drive flash USB2 Bootcamp.

  3. run BCA, connect the USB cable and click only the Windows Installer and test if the Setup program starts.

• Computer laptop 32 bit Vista will not shareprint with XP Office officejet v40 printer. Help, please

  I have read forums and tried everything for 4 days without luck.

  I'm trying to print from my 32-bit vista laptop to my printer of office xp... an old officejet v40 printer.

  The office prints well on this printer from xp desktop attached and I named shared printer.  All security and firewall disabled. I started at least 20 times and have tried to install unsuccessfully

  It seems that the HP driver Web page has a driver for vista, BUT the instructions are only if you hang the printer directly with the USB... No shared networking. I always thought that you could just download the dirver to the computer and it turns when you go to install it. I made for the devil to the hook to the top of my computer vista laptop directly to the printer and it installs and works fine... BUT I want it in a network or shared... no USB.

  Also, if I go to "Add a network printer" and select the printer in office shared in the list, it will be in my control panel as a printer on my laptop, but when I hit print, I get the pop box, which allows you to set the preferences, print etc, and when I hit print again, the small pop-up box flashes on for a second that it's printing paper... but no printing. Instead of this, when go to see what happened to the list of document status, I see the State of the document listed as error - printing"

  I don't know if I have vista for this printer driver in my laptop or what? I'm totally confused by the present. I read somewhere that there is no way for a computer vista laptop to print over the network to this HP printer while the printer is connected directly to a computer running XP? Is this true?

  I rarely if ever gave to be beaten by computer problems... but this one had me done bankruptcy for the third time and about to give up. Any help would be appreciated.

  THIS TIME IT WORKED! After several months of not being able to print from my computer vista laptop for my v40 OfficeJet (which is connected to my desktop XP) I decided that I would give it one more try. I used once more Bob of the 2nd ad above, as well as suggesion Eddy's instructions to select "New Port" when you arrive at the end close to Bob's instructions. THIS TIME IT WORKED! I think I'm out track somewhere when I tried to do this several months ago. In any case, I thought that I have would expand a bit on what Bob wrote just in case there's someone that who needs a little more in detail. (For a beginner, even the smallest thing can be stumbling blocks if you have never done this kind of thing before)

  On your computer vista laptop, go to printers and Control Panel. When you click the Printers icon you can click on add printer and select Add local printer (it even if it is not a local printer, but a printer that is connected to your desktop computer in another room) Ok... Then select "Use the existing Port" LP1. Then you select your printer from the list and click on it to install the driver. I think that you then click FINISH. (No you are not really over, so don't bother is not clicking on this Test Page again). Once you click FINISH, you will automatically be on the screen that shows the printers you have installed on your laptop. for help. You will then see the the OfficeJet v40 as the printer that you just installed. Highlight and right click. Then select "Run as Administrator". That will open a submenu where you and then click Properties. Then click on Ports, Add Port. Select "Local Port" and click "New Port" (as Eddy proposed). A small screen will appear where you enter now the \\NameOfPrinterYouArePrintingTo\ShareNameOfThatPrinter once you do this and click on apply and OK, you will be brought to a final screen where you will notice that the box LP1 is more verified. Place a check mark was automatically placed in the new port that you just created above IE name\sharename.  YOUR DONE!

• I replaced my motherboard, now Vista will not boot. I can not install either (error code 0 x 8007002)

  I changed my motherboard and now my Windows Vista SP2 does not start.

  I have downloaded and burned a boot from Windows Vista DVD from microsoft.com and I tried to install it but I get a message "this installation has been cancelled. The dialog box shows

  «Windows cannot open the required file D:\Sources\Install.wim...» "Error code: 0 x 8007002.

  Help please?

  "arielca" wrote in message News: * e-mail address is removed from the privacy * .com...

  I changed my motherboard and now my Windows Vista SP2 does not start.

  I have downloaded and burned a boot from Windows Vista DVD from microsoft.com and I tried to install it but I get a message "this installation has been cancelled. The dialog box shows

  «Windows cannot open the required file D:\Sources\Install.wim...» "Error code: 0 x 8007002.

  Help please?

  If your computer has an OEM version (supplied with the computer) of Windows Vista, it is linked to the original motherboard and when you replaced the motherboard the license becomes invalid.  The only exception is if the original motherboard been replaced by or with the approval of the OEM (computer manufacturer) due to a failed motherboard and an exact match is not available.  It would then the OEM manufacturer to provide a license appropriate for the computer.

• Vista will not boot corrupted registry and no system restore

  Hi I hope some kind person help me please with my rather urgent dilemma?

  I Went to turn on my laptop and it could not start. (vista ultimate 32-bit edition)

  Instead, he takes me to the windows startup repair, and after a few times of cycling through it, it says
  "cannot repair this computer automatically.

  Signature of the problem
  #1-Autofailover
  #2-6.0.6000.16386.6.0.6000.16386
  #3-4
  #4-262147
  #5-registre corrupted
  #6-Registre corrupted
  #7-999
  #8-3
  Restore #9-Registre
  #10-0
  version of the OS - 6.0.6000.2.0.0.256.1

  I tried to insert disk vendors and changed the boot sequence in the bios, but still takes me to the system recovery Startup Repair (which it does not correct)

  I tried F8 last good config and always the same cycle of system startup repair, then no solution.

  I am at a loss with this, I did something unusual to the laptop until I stopped him, he just decided that the registry has been corrupted.

  I also had a backup on my external HARD drive but boot from it's exactly the same (goes directly into the system repair)

  Surely, I can recover my OS somehow, without losing all my data?

  Any help with this would be appreciated seriously!

  Thank you

  Hello

  Check with your system manufacturer that they all slightly different methods. They may have included a recovery
  Partition or other methods to restore the default value. Also your system manufacturer will sell you the physical disks at a great price
  Since you already own windows.

  What are the system recovery options in Windows Vista?
  http://windowshelp.Microsoft.com/Windows/en-us/help/2b3724d1-f4ad-5b26-16dc-3e9e66f4be5e1033.mspx

  This tells you how to access the System Recovery Options and/or Vista discs
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  ----------------------------------------------------------------------------------------

  Check with your system manufacturer support as they may have understood, Partitions recovery Vista DVD, and/or
  other methods to return to the original configuration.

  Here it is just a few options and you should contact our service system Maker to be sure
  you know all the options you have.

  How to perform a repair for Vista Installation (this keeps your data if the backup off the)
  Player is safe)
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  How to do a clean install and the installer with a full Version of Vista - this erase ALL programs and data on
  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  This tells you how to access the System Recovery Options and/or Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  How to do a clean install with a Version upgrade to Vista - this wipes ALL programs and data on
  http://www.Vistax64.com/tutorials/68767-clean-install-upgrade-Vista.html

  How to do a Custom Installation of Vista - this is a clean install should, however, save your data
  http://www.Vistax64.com/tutorials/241565-custom-install-Vista.html

  Upgrade to another edition of Windows Vista - this should keep the programs and data
  http://windowshelp.Microsoft.com/Windows/en-us/help/3af7e05f-4d2a-4af7-A168-9242f9093bb81033.mspx

  Installation and reinstallation of Windows (upgrade - store programs and data or New Installation that removes them)
  http://windowshelp.Microsoft.com/Windows/en-us/help/e77344fa-e978-464c-953e-eba44f0522671033.mspx

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Vista will not boot after installed updates

  After installation of .net Framework 3.5 Service Pack 1 for .net Framework Assistant updates. 1.0x86 (KB963707) and Windows Vista (KB968389) to my Dell XPS M1330 laptop, my computer did an automatic stop down. I couldn't restart my computer correctly after this {2nd time this has happened}. I restarted my time 1st comp by selecting the command prompt and the 2nd time by catering to last known position. I did all as usual by pressing F8, F12, F2, diagnostic test, memory test and a little more. Right now I'm running, but I'm going to be scared to do another update when the time comes. Can someone help me please on this issue. Many thanks in advance, Ron

  Hello

  1. keep good backups of your data using redundant methods.

  ------------------------------------------------------

  2. it is very possible that updates do not install correctly are the symptoms of the real problems
  and not the real cause of their.

  ------------------------------------------------------

  3 set updates download but you can install them - and you can install them one at a time if necessary.

  Control Panel - Windows Updates - left settings.

  and run it to restore updates

  How to reset the Windows Update components?
  http://support.Microsoft.com/kb/971058

  ------------------------------------------------------

  4 do these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ------------------------------------------------------

  5. record how to remove updates if necessary:

  Control Panel - Windows Updates - lower left Installed Updates - uninstall or change

  Or

  Remove an update
  http://windowshelp.Microsoft.com/Windows/en-us/help/182043da-fc3e-4220-AFBC-d9b09f2b2a1a1033.mspx

  Or

  The problems with the removal of updates
  http://windowshelp.Microsoft.com/Windows/en-us/help/5a319824-5cb5-493d-9151-9a97d0f565b61033.mspx
  Or

  How to uninstall updates in Windows Vista
  http://www.vista4beginners.com/how-to-uninstall-Windows-Vista-updates

  Disable or hide optional updates on Windows Vista
  http://www.howtogeek.com/HOWTO/Windows-Vista/disable-or-hide-optional-updates-on-Windows-Vista/

  ------------------------------------------------------------

  If necessary, you can get free reports of incidents.

  Windows updates - free Incident report

  Go here and click on-> Windows Update fails while searching, downloading or installation of updates
  http://support.Microsoft.com/GP/wusupport#tab3

  The security updates, you can get free support Incident report
  http://www.Microsoft.com/protect/resources/support.aspx

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.