Computer Pavilion laptop will not turn on black screen

Hello

I just turned on my computer laptop pavilion dv6 (almost three years), and it does not start. Instead, I got a blackscreen.

The capital block and the keypad lights turn on and off all the time, but I can't do anything. I can't enter the bios, the recovery or anything like that. My computer just seems to be in limbo, and I can only turn it off by pressing the power button.

I have windows 7.

Thank you very much for your support

Hello cristiaan4,

Welcome to the HP Forums! I hope you enjoy your stay.

I understand your computer screen is blank and there are LED turn signals. I will do my best to help you, and I apologize for the delay.

To fix this, I encourage you to please try the steps outlined in this document from HP: Troubleshooting screen displays black with no. Error Messages at startup or start-up

This document you will help idenfying the source of the problem and can suggest many corrections. I believe that the problem can be solved by trying these steps. If this is not the case, the computer doesn't have a hardware problem. To remedy, please contact HP telephone support. You can use this Web site for information about how to contact HP properly, based on your region: Contact HP worldwide

I hope this information helps you. Please let me know your results. Thanks for posting on the HP Forums. Have a great day!

Mario

Tags: Notebooks

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